Professional Experience Front Desk
Resume:
Loreal Rogers
Opa Locka, Florida 33054
******.**********@*****.***
Objective
To utilize my skills and experience that I have acquired through the years to operate efficiently with this organization and grow with this company.
EDUCATION & TRAINING
* Associate of Science, Miami Dade College Miami, FL
* High School, American Senior High, June 2007, Miami Lakes, FL
PROFESSIONAL EXPERIENCE
1. Akam On-Site (Front Desk Coordinator)
May 2016 to Current
Duties
*File and update contact information of employees, vendors and residents
* Receive telephone calls and direct them where necessary
*Handle incoming mail
*Direct visitors to appropriate staff members or residents 2. Miami Children’s Initiative ( Secretary/Coordinator) Jan 2015 to Jan 2016
Duties
*Answer phones and make important calls to clients
*Check frequently the levels of office supplies and place appropriate orders
*Typed and distributed important documents via email
*Maintained office scheduling and event calendars
3. Inktel (Florida Virtual School Customer Care)
December 2014 to October 2015
Duties
* Greet customers warmly and ascertain problem or reason for calling
*Resolve customer complaints via phone, email, mail, or social media.
*Provide information about registration and different programs 4. ABM Security Services- (Front Desk Officer)
Nov 2012 to Jan 2015
Duties
* Monitor and authorize entrance and departure of employees or vehicles
* Write reports of daily activities and irregularities
*Patrolling premises regularly to maintain order and establish presence
*Sort and Distribute Mail
5. The Vine Investments (Secretary/ Assistant Property Manager) May 2011-November 2014
Duties
* Processed and managed all building service requests, updated tenant contact information, researched past due invoices, and set up new vendors in system
*Composed, typed and distributed meeting agendas
*Handled incoming mail and office filing systems
*Maintained event calendars
*References Available Upon Request
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