Andrea Zambito
Parsippany, NJ 07054
*****@*********.***
EXPERIENCE
Executive Assistant/ Coordinator
SPECIALTY HOSPITAL OF CENTRAL JERSEY ACUTE HEALTH CARE SYSTEMS June 2016- Present
Executive Assistant to the Chief Clinical Officer:
oManages business meeting agendas, updates and sends memos to all staff, reviews outgoing assignments and census reports, monitors executive’s daily schedule.
Responsible for organizing and managing all required requirements for staff i.e. payroll, education, paid time off requests
Processes payroll for all employees to ensure correct compensation using ADP enterprise software.
Direct liaison to the Human Resources department for all employee requests.
Client Services Manager August-2012-June 2016
BAYADA HOME HEALTH CARE: PEDIATRICS
Maintained effective fiscal management of my caseload by monitoring metrics (gross margin, OT, unfilled hours, etc.)
Partnered with Clinical Managers and Directors to provide supervision and support to field employees.
Received and processed referral requests for home care services and addressed customer service issues.
Built strong relationships with clients, families, medical personnel, referral sources and community resources.
Client Services Manager
BAYADA HOME HEALTH CARE: SENIOR LIVING
Obtained insurance verifications for all clients’ i.e. commercial insurance and verification of Medicare eligibility.
Coordinated and scheduled clinicians to ensure productivity caseload for all Senior Living facilities in NJ several counties.
Maintained, updated and inputted referrals using Home Care Home Base Software (HCHB).
Senior Associate
BAYADA HOME HEALTH CARE: MANAGED CARE DEPARTMENT
Actively managed a 150 to 200 client caseload for home health care service offices within Delaware, North Carolina, Pennsylvania and New Jersey
Served as a point of contact between clients and insurance companies for authorization and benefits approval.
High level of data entry for client’ demographics and authorization's software programs
Clinical Advisor
ROSS UNIVERSITY SCHOOL OF MEDICINE 10-2011 to 08-2012
Executive Assistant
GHA&A. L.L.C 01-2009 to 10-2011
EDUCATION
Master of Arts, Child Advocacy 2011
Bachelor of Arts, Family & Child Studies 2009
MONTCLAIR STATE UNIVERSITY
SKILLS
Highly Proficient in:
Microsoft Office (Word, Excel, PowerPoint, Outlook),
Computer Program Software program, Banner and BEARS Computer Software, Right Now (Customer Relationship Management System), Homecare Database (HCHB), HCS, ADP enterprise software.
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