Phillip Goss Home: 905-***-****
** ******* *****, ****: 647-***-****
Brampton, ON L6X 3Y2 *******.****@*********.**
SUMMARY OF QUALIFICATIONS
• Actively involved in Labour Relations and Employee Relations.
• Mastery in communications within both unionized and non-unionized environments.
• Recruitment – job profiling, searching, interviewing, evaluating, through to making an offer.
• WSIB Claims/Disability Management/Health & Safety Committee member.
• Employee Assistance Program coordinator and Emergency Response Team member.
• Air Canada Award of Excellence recipient.
• Expertise in Human Resources, negotiating, training, policies and procedures.
• Mentor and leader with expertise in coaching, facilitating and motivating all levels of employees.
• Strong interpersonal presentation, writing and team building skills.
• Unquestionable integrity, respect for confidentiality, mature reliability and sound judgment.
• Business development/management - over 15 years of diverse managerial and supervisory experience.
• Experience in the retail sector, providing me with an added dimension to my customer service skills. PROFESSIONAL EXPERIENCE
• Air Canada – Consultant (contract) – January 2017 to present
• Public Health Ontario – Recruitment Specialist (contract) – December 2016 to January 2017
• Canadian Hearing Society – HR Leader (Director - contract) – May 2015 to January 2016
• Canadian Hearing Society – Labour Relations Specialist (contract) – May 2014 to May 2015
• 1791949 Ontario Limited (Pearson Airport) – HR Manager (contract) - November 2011 to November 2012
• Skyservice Airlines – HR Specialist - November 2007 to March 2010
• Air Canada – Lead WSIB Specialist (contract) - June 2007 to November 2007
• RONA – Sales Associate (part-time) - May 2007 to December 2007
• Sheridan Nurseries – Shipper/Receiver/Supervisor - April 2007 to June 2007
• Randstad Canada – Recruitment Specialist (contract) - October 2006 to February 2007
• Air Canada – HR Consultant (contract) - July 2006 to August 2006
• Hewitt Associates – HR Consultant (3 week contract) - March 2006
• Hewitt Associates – Recruiter (contract) - October to December 2005
• Air Canada – HR Manager - May 2000 to September 2005 PROGRAMS / ACCREDITATIONS
● Labour Relations ● Employee Relations ● Performance Management
● H & S Team Member ● Accident Investigation ● WHMIS
● Harassment Investigation ● Effective Management ● Forklift Training!
● Delivering Quality Service ● Customer Service Training ● Change Management
● Interviewing Skills ● Activating Change ● Train-The-Trainer Certification
● ADP ReportSmith ● ADP People@Work ● Six Sigma
● PeopleSoft ● SharePoint ● Parklane
● Visio ● HireDesk ● MS Office/Outlook/Calendar