Valerie Wilson

**** **** ****** *

Birmingham, AL 35217

Phone: 601-***-****

Email – ac08rx@r.postjobfree.com

Skill Summary:

A result oriented Business Management major with over twelve years of managerial experience, superior Microsoft Office skills, excellent customer service skills and an expert level of proficiency in QuickBooks.

Education:

Belhaven University Jackson, MS 12/12

Bachelor Science in Management

Experience:

Independent Insurance Sales Jackson, MS 2015 – present Life and Health Insurance Sales

Analysis of client life and health insurance needs based on budget

Research and determine best policy for client base on client’s needs

Present client with policies meeting their needs and persuade to purchase

RevClaims Jackson, MS 2014

Follow Up Caller

Call insurance companies to track payment on hospital billing

Call patients to verify incident and determine who is responsible to pay hospital bill

Follow up with attorneys to gather information for billing status

Trustmark National Bank Jackson, MS 2013

Collateral Vault Specialist

Tracked and followed up collateral documents throughout the life of the loan

Develop a basic knowledge of loan documents

Perfect various types of collateral and coordinating with appropriate entities to ensure proper perfection

Staffers Jackson, MS 2012 - 2013

Medical Billing and Claims Processor

Developed skills in medical billing and follow-up on past due medical bills to decrease outstanding revenue for 10 hospital facilities

Worked with co-workers to gather appropriate information to submit medical bill for payment of outstanding balance

Analyze UB92 and HICA 1500 and primary insurance EOB for payment

Input appropriate claim information in windows based computer program to process secondary insurance payment

Southern Farm Bureau Casualty Ins. Ridgeland, MS 2007 - 2011

Senior Customer Service Representative

Strengthened my data entry and customer service skills while contributing to customer satisfaction

Assist customers with filing claims to forward to adjuster for resolution

Gather and input pertinent information into a Window based program

Aaron's Pools, Inc. Jackson, MS 1996 - 2008

Assistant Office Manger

Developed my general office, administrative, and customer service skills while contributing to the operations of internal personnel and customer satisfaction

Managed payroll with direct staff supervision and training

Responsible for the seamless implementation of the company's billing software, which led to a decrease in the company's accounts receivables and a decrease in past due accounts payable

CompUSA Ridgeland, MS 1998 - 1999

Head Cashier

Originally hired as a Cashier, was promoted to Head Cashier within 6 months on the basis of dedication and ability to lead others and contribute to the sense of team work that is necessary in retail

Responsible for new hire orientation, daily employee supervision and employee scheduling for cashiers and customer service workers

Responsible for daily reconciliation of cash overages and shortages, in addition to the preparation of daily deposits and other standard reports

Computers Skills

Proficient with Word, Excel, Access, Power Point and Quickbooks

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