Laura Ann Lasola

**** **** ***** **********, ** *5010

214-***-****

ac08h0@r.postjobfree.com

Dedicated and focused Administrative Assistant with 15+ years in various industries.

Excels in prioritizing, multi-tasking, and following through to achieve established goals.

Excellent phone and interpersonal skills, oral and written communication skills.

Office Manager 2008 - 2017

John R. Tompkins M.D., P.A.

Oversee medical office operations including scheduling, employee training, clinic policy and procedure, compliance, and provider credentialing

Payroll, accounts payable, clinic accounting and reconciliation

Administrative support to physician and nurse practitioner

Increased patient collections by implementing insurance verification and prepayment process

Improved patient satisfaction by establishing patient survey and complaint process

Benefits Coordinator 2003 - 2005

CooperVision, Inc.

Benefits enrollments and changes, including COBRA

Monthly billing and reconciliation of premium payments

Administer leave of absence offerings, process 401(k) including enrollments, loans and distributions

Administrative support to VP Human Resources and Director of Benefits

Human Resources Representative 2001 - 2002

McKesson Corporation

Assist in employee relations, administer performance management process

Worked with Implementation team for creation and rollout of new hire orientation program

Facilitate and conduct new employee orientation

Regional Benefits Coordinator 2000 - 2002

McKesson Corporation

Coordinate field HR administration

Assist in wage and salary administration, benefits administration and policy interpretation

Liaison between Corporate and field locations

Administrative support to HR team

EDUCATION: B.S. Hotel and Restaurant Administration, University of the Philippines

REFERENCES: Attached

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