Technical Support Information Technology

Nisrin Alsaiari

*** *. ******** ******, *******, IL 60601

E-mail: **************@*****.***

Phone: +1-813-***-****

Education

Master of Applied Computer Science – 2017

Saint Xavier University - USA

Completed all requirements and graduated with strong standing

Enrolled in many elective course from diverse curricular backgrounds to diversity my exposure and knowledge

Practiced my team working and interpersonal skills through group and team work

Strengthened my verbal communication skills by presenting and completing public speaking assignments

Bachelor of Information Technology and Computing - 2010 Arab Open University – Saudi Arabia

Completed elective courses to gain wide exposure

Demonstrated passion for life-long learning

Engaged in sports activities

Maintained strong relationship with all teachers and mentors Skills & Activities

Strong reading, writing and speaking skills in English

Expertise in various computer software and applications

Demonstrated team working and collaborative skills

Technical Support

Knowledge Analytics Software & Solutions

Knowledge of cloud service management with AWS

Web development with HTML, JavaScript, CSS, PHP and R

Microsoft Office

Proven time-management and task prioritization skills

Passion for life-long learning through the completion of various training programs

Appreciation of team work and work ethics

Understanding of risks associated with every task and duties

Ability to obtain external resources and knowledge by searching the internet and journal browsing

Experience

Al Walaa Trade and Contracting Company, Saudi Arabia IT Support, 2009-2013

Completed various projects

Worked closely with other staff

Offered IT support services

Helped in managing the IT department and equipment King Abdul-Aziz University, Saudi Arabia

Instructor, 2010-2011

Taught various computer and software courses

Prepared all associated class, exam and project material Al-Alamiah Company of Computer and Technology, Saudi Arabia Computer Coach, 2010-2012

Offered training programs to individuals

Prepared computer tutorials and training material

Completed various administrative duties

89th Secondary School, Saudi Arabia

Data Entry Assistant, 2003-2004

Completed various administrative duties

Entered and processed data, and managed documents

Worked with various computers and software applications Training & Workshops

Completed workshops and professional training programs in the following areas:

Intensive language training at the University of Illinois / Chicago

Foundations of public relations training at King Abdul-Aziz University Objectives

To find an exciting and challenging role at your reputable organization

To leverage my strong team working and interpersonal skills through working effectively and collaboratively

To advance my skills and pursue a long-term growth career

To demonstrate my ability to adapt and learn quickly within a dynamic environment

To utilize my academic background, training and work experience for the purpose of completing all tasks and duties with attention to details

To work with integrity, self-determination and commitment to excellence

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