Customer Service Care

Alexia Bright

**** ******** ***

Huntsville, Alabama 35810

256-***-****

*********@*****.***

Objective: An interesting position with a growing company so I can utilize my experience.

Education: Cornerstone Christian Academy- Diploma

US Career Institute- Associate Degree, Veterinarian Assistant. - December 2010

Experience:

DIRECTV Customer Service Rep

Provide customer service and customer care to consumers.

Handling 100 to 300 inbound and outbound calls per day.

Great customer greeting skills

Very adaptable and able to handle complex issues.

04/13-08/16

West Corp

Customer Service- 01/10-10-12

Handling high volume calls.

Place outbound calls to follow up on loan applications.

Verify customer information and process loan applications electronically.

Flexible, adaptable and able to handle complex issues in self-directed fashion.

Nations Recovery Center – Doraville, Georgia

Front desk/Collector- 01/08 to 01/10

Handling inbounds and out outbound calls in a high volume environment.

Provide care for customers with satisfactory results where that is a key in performance.

Research skills and the ability to locate windows/websites/database/reference materials.

Contact this candidate