Customer Service Sales

KANWAL KHAN

ADDRESS: **** ******* ***, ******* ** - 75043. PH# 469-***-****

Email: **************@*****.***

PROFILE

Dependable and responsible. Maintain a nearly perfect employment attendance history; consistently arrive at work on time and complete projects in a timely manner

Adaptable. Genuine team player committed to doing whatever tasks necessary to support organizational success; work equally well independently or within a team structure. Diligent, detail-oriented administrative assistant knowledge of all office functions.

Leadership abilities. Repeatedly took on leadership roles in school and community activities; demonstrated initiative, drive, and ability to manage multiple priorities; have proven problem solving skills and capability to learn new tasks quickly.

Flexible and versatile. Poised and competent with demonstrated ability to easily transcend cultural differences. Thrive in deadline-driven environments. Excellent team-building skills

Abilities:

Superior telephone, customer service, computer skills and web savvy with proficiency in Windows 10/ 7/ XP.

Work with Microsoft Office MS Excel, MS-Power point and MS- Office general applications.

Excels at multi-tasking in a fast-paced environment, completing projects within time and budget constraints.

Proficient in English, Urdu, and Hindi.

WORK EXPERIENCE

Cellular City (Verizon Retailers) – Richardson, Tx-75081

Job Responsibilities: Operations Manager

06/2014 - Present

Sales Reconciliation

Accounting.

Documentation.

Reconciling commission on monthly basis.

Reconciling bank statements on monthly basis.

Keeping Sales records.

Provided help desk to sales associates company wide.

Inventory management

Data entry.

Packing and shipping inventory.

Managing software (IQ Metrix) for entering and adjusting phones and accessories.

Managing defective inventory on arrival and make sure about charge backs of the defective equipment.

Exceeded my job responsibilities by helping my co-workers, and working overtime if needed

Indo-Pak Super Market Richardson, Tx-75081

Job Responsibilities: cashier

05/2011-09/2014

Customer Service:

Greeting and assisting customers.

Answering and directing calls to the concerned department.

Cash handling.

Providing assistance to customer.

Office Assistance:

Data entry.( adding inventory in the system)

Dealing with vendors

Placing orders

Quality control

Education

Master of Science, Zoology

Federal Urdu University Karachi, Pakistan May 2011

H.S.C in Pre-Medical

Government College for Women Karachi, Pakistan May 2006

Activities and Interests

Report Preparation

Written Correspondence

General Office Skills

Computer Savvy

Customer Service

Marketing & Sales

Basic Accounting

Front-Office Operations

References:

Shariq Shaikh 903-***-****

Owner Cellular City

Ansar Hasan 903-***-****

Operations manager Cellular City

Mohammad Farhad 817-***-****

Partner Indo-Pak Super market

Contact this candidate