Relationship Manager

Rodrigo A. Garcia

Address: *** ********* **** ****** **-10, Miami, Florida 33137

Phone: 305-***-****

Email: ***.*.*******@*****.***

Qualifications Profile

Growth-focused, solutions-oriented, and performance-driven banking professional, offering more than 15 years of experience in

overseeing business development, country and counterparty transactions, and customer relationships.

Known for distinguished leadership, analytical, and organizational aptitudes in maximizing customer relations, tracking business

opportunities, and developing corporate credibility as reflected on profitability and performance metrics growth. Dedicated at

delivering quality consulting services and providing effectual solutions and recommendations. Expert at providing key insights on

complex credit-, finance-, and product-related issues. Articulate communicator, with bilingual fluency in English and Spanish.

Areas of Expertise

Business Administration and Trading

Business Strategies Development

Staff Development and Leadership

Trade Transactions and Support

Financial Institution

Project Management and Reporting

Key Stakeholder Relations

Lines of Credit Coordination

Credit and Loan Operations

Bank Secrecy Act and Compliance

Professional Experience

Wells Fargo Bank – Miami, FL, USA

Vice President Country Officer 2, Financial Institutions Group (FIG) 2015–Present

Effectively lead an integrated sales and relationship project on international trading products for financial institutions in Panama,

which aligned with overall business strategy achieving revenue and profitability metrics growth

Address and oversee country and counterparty outstanding and limits to attain assigned markets targets, which involved approval

process coordination for lines of credit in Chile, Panama, and Peru

Provide key contributions to senior-level management during business strategy presentations and profitability reporting with the area

head manager

Drove keen efforts in streamlining internal processes that increase efficiency which improved performance metric accuracy

Assistant Vice President Country Officer 1 2014–2015

Expertly managed the country and counterparty outstanding and limits in obtaining goals in Brazil and Ecuador

Directly managed overall trade transactions, such as trade procedures while serving as a key liaison with risk manager and credit,

Relationship Management Team, loan operations, and clients

Spearheaded lines of credit validation for counterparties in Brazil and Ecuador

Partnered with Risk Mitigation Team in coordinating all aspects of insurance, cash, and securities collateralized transactions

Acknowledged customer concerns on business and credit-related issues

Efficiently tracked and managed various exceptions with Risk Management Team

Provided effectual support during credit underwriting for new transactions while offering recommendations on portfolio review in

Brazil and Ecuador

Organized the Ad-hoc special projects and reports associated to country and counterparty issues

Senior Credit Analyst 2012–2014

Generated and presented credit reports for banks in Argentina, Brazil, Colombia, Ecuador, Paraguay, and Uruguay

Monitored individual credit and risk portfolios, involving industry fundamentals while rendering support to structuring transactions

and serving as liaison between line of business and senior credit management

Drafted and presented banking industry reports for Argentina, Brazil, Colombia, Ecuador Brazil, Paraguay, and Uruguay

Created and completed loan management monitoring reports

Plus International Bank – Miami, FL, USA

Senior Credit Analyst 2010–2012

Formulated and presented credit reports to the board of directors for LATAM companies and financial institutions with enhanced format

recognized by the Credit Committee

Established an updated credit information models for loan portfolio reports improvement while offering associate materials in line

with the Bank’s policies and procedures

Closely interfaced with relationship managers and marketers in obtaining accurate data to allow planned Ex-Im Bank insured

transactions

Analyzed the credit quality of sector and country while notifying the management of significant events on various industries with

major negative impact on credit quality

Drove keen initiatives in supervising and training junior staff

BT Associates International Inc. – Miami, FL, USA

Outsource Consultant Business Development 2009–2010

Strategically led the creation of Ex-Im Bank business opportunities in Latin America markets with focus throughout Central America

Developed and trained a team of five consultants, in charge of coordinating AML consulting projects specifics for mid-size banks in

Florida

Held responsibility in preparing BSA and credit risk analysis for mid-size banks as well as country risk analysis

Took full charge of building new business prospects for credit and compliance

BSA AML Senior Analyst 2007–2009

Performed in-depth assessment of the banks’ Non-Resident Aliens (NRA) portfolio

Spearheaded the execution of Bank Secrecy Act (BSA) Transaction Testing Software while cultivating monitoring system for automated

clearing house (ACH), Money Service Business (MSBs) and cash intensive clients

Formulated and employed the Know-Your-Customer procedures while creating Enhanced Due Diligence for high risk accounts

Earlier Career

Easter Trading Ltda. – Santiago, Chile

Co-founder, Entrepreneur Company in Chile

PMR Technologies – Miami, FL, USA

Business Development Manager

Pinebank N.A. – Miami, FL, USA

AVP, Country Officer International Department

Credit Analyst-Credit Department

Education

Master of Business Administration, International Business

Universidad Gabriela Mistral - Santiago, Chile

Bachelor of Commercial Engineering, Major in Economy

Universidad Gabriela Mistral - Santiago, Chile

Coursework in Master of Political Science

Universidad Catolica De Chile - Santiago, Chile

Professional Development

GFI Relationship Manager Compliance Risk Management Program, 2016\

Wells Fargo - San Francisco, CA

Management Skills for New Managers, 2014

American Management Association - Fort Lauderdale, FL

Certified Professional in Anti Money Laundering, 2007

Florida International University - Miami, FL, USA

Publications

Garcia, R. (2009). El Progresismo. Santiago, Chile: Editorial Maye.

Garcia, R. (2007). El Fin De La Concertacion. Santiago, Chile: Editorial Maye.

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