Human Resource Manager

ANNETTE RICKERD

**** **** ***** ****/ ********** VA 23430

Hm: 757-***-**** C: 757-***-****/ *.*********@*****.***

OBJECTIVE: TO OBTAIN A PERMANENT POSITION IN THE HUMAN RESOURCE AREA.

PROFESSIONAL SUMMARY

• Demonstrated the capacity to provide comprehensive support for HR Partners, Presidents, Vice Presidents and staff.

• Excel in employment law, benefits, payroll, recruitment, placement and talent management.

• Adept at developing and maintaining all human resources functions that reduce redundancy, improve accuracy and efficiency to achieve organizational objectives

• Case Management Experience, Recruitment/Retention Specialist and Training Expert, Collective Bargaining Experience, Labor Relations and Business Law

• Training professional with extensive leadership experience in staff development, process and productivity improvements, performance management and curriculum design. Dynamic Human Resources Trainer with 10 years in corporate employee training. Passionate about professional development and adult learning facilitation. Human Resources Associate with comprehensive background in employee relations, recruiting, compensation and benefits. Organized strong interpersonal skills.

• Creates business partnerships and builds trust with managers and employees to create a positive work environment. Results-oriented Human Resources Executive with broad experience in all areas of HR, including policy development, performance management and benefits administration.

• Detail-oriented HR Associate with excellent analytical skills and experience with benefits and payroll administration. Results-focused recruiter who sources highly sought-after technology candidates ranging from entry-level to executives. 7 years in recruiting, interviewing, training and public speaking. Highly responsible, organized and self-motivated. F

• Fosters an environment of teamwork and continued growth and development across all functions. Detail-oriented HR Manager with 10 years in benefits and payroll. Assures ongoing compliance with federal and state laws.

SKILLS

Microsoft Office, Word, Outlook, Excel and PowerPoint Presentations. Systems include: Kronos Timekeeping System, SAP, I-Maintenance inventory system, Lawson, Prism HRIS, ADP, People net and E-Verify, Financial Systems, Citrix Systems Oracle system and QuickBooks, LaVie Management, Lawson systems, and People Net.

• FMLA knowledge Talent Assessments

• Training solutions development Time Management

• Employment law knowledge Highly Organized

• New hire on-boarding Human Resource Law Expert

• ADDIE National HR Association

Work History

Human Resource Manager:

Newport News Nursing& Rehabilitation Center/ May 2015 to November 2016

Responsibilities: Oversee HR Department.

• Ensure clinical certifications are up to date.

• Work with Virginia Health Profession as needed.

• Upkeep with yearly State OSHA laws.

• Ensure all SME's are current and up to date on clinical revisions.

• Evaluated the effectiveness of training programs and recommended improvements to upper management.

• Trained staff during demonstrations, meetings, conferences and workshops.

• Trained new hires to perform cross-training exercises with experienced workers.

• Communicated all learning and performance objectives, schedules and training assessments to upper management.

• Managed all exempt employee coaching, training and performance improvement actions.

• Conducted orientation sessions and organized on-the-job training for new hires.

• Conducted job analysis and job evaluations, resulting in quality job specifications.

• Educated and advised employees on group health plans, voluntary benefits and 401(k) retirement plans.

• Developed and facilitated all new-hire orientations.

• Managed the employee rewards programs.

• Conducted salary survey research for both exempt and non-exempt positions.

• Updated key human resource metrics, including turnover and terminations, using reporting tools on the HRMS database.

• Processed unemployment claims and acted as the company representative at unemployment hearings.

• Managed all aspects of leave administration, including employee notifications and vendor management, disability programs and health benefits.

• Facilitated the criminal background check process for new hires.

• Conducted employment verifications and investigations.

• Acted as liaison between employees and insurance carriers to resolve problems and clarify benefits.

Leave of Absence Administrator

Kelly Services/Newport News Shipbuilding/Oct 13 to March 14

Responsibilities: Oversee LOA Employees

• Responsible for overseeing case management for the leave of absence department.

• Daily work included working with HRBP partners, workers compensation and benefits department to ensure proper flow for the Newport News Shipbuilding employees.

• Additional duties included provided proper procedures, initiated claims, and follow-up procedures for employees that required a leave of absence due to sickness and accident.

• Additional duties included weekly payroll.

• Analyzed and modified compensation and benefits policies to establish competitive programs and ensure compliance with legal requirements.

• Administered compensation, benefits and performance management systems and safety and recreation programs.

Administrative Assistant/HR Assistant

Premium Pet Health/ Jan 13 to October 13

Responsibility:

• Duties include answering multiphone lines, accounts receivable, and accounts payable.

• Assisted employees and oversee customer service/public relations.

• Business Managers position included

• Trained staff during demonstrations, meetings, conferences and workshops.

• Trained new hires to perform cross-training exercises with experienced workers.

• Conducted orientation sessions and organized on-the-job training for new hires.

• Prepared monthly reports for upper management including P&L and sales trends

• Sourced qualified vendors to provide program resources.

• Assessed current trends to assist with decision making

Human Resource Manager

Tidewater Express Inc. /March 10 to July 12

Responsibility: Create HR Department

• Created, completed and implemented the Company Handbook for Tidewater Express, Inc.

• Additional duties include IRA benefits, Insurance benefits, overseeing driver's qualifications, OSHA, workman's comp claims.

• Act as liaison for the Vice President and President of the Company.

• Responsible for all random drug testing.

• Managed all aspects of leave administration, including employee notifications and vendor management, disability programs and health benefits.

• Audited workplace, employee and management policies and procedures.

• Developed innovative new-employee orientation programs, including safety training.

• Educated and advised employees on group health plans,

• Developed and facilitated all new-hire orientations.

• Processed unemployment claims and acted as the company representative at unemployment hearings.

Accounts Payable Clerk/Part time

CV International/Oct 08 to April 09

Responsibility: Accounts Payable

• Responsibility included accounts receivable, input checks in system on a daily basis.

• Responsibility included weekly reports to CFO and Vice President.

• Monitored payments due from clients and promptly contacted clients with past due payments.

• Reviewed all expense reports for accuracy and proper expense disclosure.

• Reviewed all expense reports for accuracy and proper expense disclosure.

• Composed effective accounting reports summarizing accounts payable data.

• Researched and resolved accounts payable discrepancies.

• Created daily and weekly cash reports for accounting management.

Office Manager:

TFC Recycling/April 03 to April 08

• Responsibilities include oversee and maintain entire office.

• Handle all administrative functions including bookkeeping, payroll, purchase orders, work orders, AP/AR.

• Combined, condensed and presented weekly accounting reports to General Manager, Operations Manager.

• Monthly billing for the City of Newport News, Virginia Peninsula Public Service Authority, City of Williamsburg as well as other major accounts.

• Responsibility also included all contract negotiations.

• Maintained employee personnel files, I-9, and HRIS system.

• Oversee all insurance premiums for employees.

• Performed orientation for all new hires and maintained the drug tests system for all employees.

• Initiated and ordered supplies and uniforms for the entire Newport News site.

Education

BS degree Technical Business Management Current

DeVry University/Chicago Ill

Coursework in Business Management, employment law, organizational development, collective bargaining

Dean’s List Academic Award

3.12 GPA, Graduating Summa cum Laude

Continuing Education in HR Management

Associate of Applied Science

Commonwealth College/Norfolk July 1994

Dean’s List, Honor Roll

Affiliations

Member of society for society of Human Resource Management SHRM

Member SGA Commonwealth College /Norfolk VA

Interests

Youth Ambassadors Program to include a No Violence Program,

Volunteer Award from the City of Norfolk in association with the Youth Ambassadors Program. Association with Mothers against Drunk Driving (MADD). Feed the Homeless in Norfolk VA and Smithfield VA

References: Available upon request

Salary: 40K

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