Human Resources

JUANA DIAZ

**** ** ***** *** #*, GLENDALE NY ****5

MOBIL: 347-***-**** EMAIL: *********@*****.***

CAREER SUMMARY

Bilingual professional of good HR experience based in a formal education of a Bachelor’s Degree in Business Administration, and outstanding exercise in different HR areas: showing strong knowledge with talent acquisition, orientation, training & development, performance appraisal, compensation, benefits, HR reporting, etc. SKILLS AND COMPETENCIES

Bilingual English and Spanish

Advanced in Microsoft Office (Excel, PowerPoint, Word, and Outlook).

Analytical thinking, high degree of professionalism, solution oriented, organizational skills, detail-oriented, and strong work ethic.

EXPERIENCE

SCOTIABANK GROUP (Scotia Crecer AFP/Scotia Seguros/Scotia Corredores/Fiduciaria Scotiabank) HR Assistant Manager 2008 – 2016, Santo Domingo

Recruitment & Selection: job postings, interviews based in past behavior, making recommendations to managers, detecting gaps for promotions, staff inputs & outputs, etc.

Training & Development plan: training needs detection, controlling budget, negotiating inversions, coordinating training logistics and activities, experience as a trainer.

Compensation: wage increases calculations, promotions adjustments, payroll novelties, performance review & bonus, benefit programs: health & dental plans, life insurance, disability, etc.

Performance Appraisal: handling the performance/recognition program, development plans, updating and designing job descriptions, improving and designing policies & procedures, assisting managers on employee’s matters, calculating HR indicators and statistics, experience with regulators, employee relations and assuring the compliance of all local & corporate legislation related to employees, etc.

Multiple HR Systems updating/improvement, certifications/licenses for sales force, special projects, etc. SCOTIA CRECER AFP (BBVA Crecer AFP)

Chief of Management and Staff Training 2006 - 2008, Santo Domingo

Training & development plan: training needs detection, negotiating inversions in trainings, controlling budget, coordinating communications and meeting logistics, prepare PowerPoint presentations, serving as trainer, etc.

Compensation process: incentives, rise salaries, analyzing & calculating payroll novelties; handle staff benefits process

(staff loans, vacation control, vacation bonus, lunch allowance, health plans, life insurance, dental plans, etc.

HR reports (daily, weekly, monthly); resolving conflicts, contact with regulators and governmental companies.

Recruitment & selection based in past behavior, promotion plans and development plans. EDUCATION

Bachelor’s Degree in Business Administration – Cum Laude – UASD University 1997

Advanced Microsoft Office: Excel, PowerPoint, Word, Outlook

Bilingual English and Spanish / Basic knowledge of French language NOMINATIONS & AWARDS

Nomination to “Cumbrista for Excellent Performance” – 2015

Award winner of “The Best of the Best” – 2014

Award winner of “The Best of the Best” – 2013

CONTINUOUS TRAININGS

Diploma in Safety & Industrial Hygiene; Scotiabank Coaching Program; Workshop Calculation of ROI and HR indicators; Advanced valuation of Job descriptions; Situational leadership; Workshop Interview & Selection based in past behavior II; Workshop Selection based in past behavior I; Diploma in Compensation; Emotional Intelligence Workshop; etc.

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