BIANCA M. SCHUMAKE

***** ********** ** ***. ***

Houston, TX 77042

832-***-****

ac083s@r.postjobfree.com

CAREER OBJECTIVES

A position utilizing my Criminal Justice studies and excellent customer service experience to be fully utilized to improve customer satisfaction and enhance the company brand name.

PROFESSIONAL EXPERIENCE

Macy’s Department Store 08/16 – Present

Seasonal Retail Merchandiser/Stock Associate

Maintain and stock the sales floor, including sales counters and all store displays and uprights/shelves, understanding the priorities of stocking, signage and cleaning

Assist with display changes under the direction of the merchandising manager or team lead

Safely operate and maintain all stockroom equipment and tools and keep equipment in good working order

Assist the merchandising manager to complete essential inventory control functions in an effort to support financial and inventory accuracy

Perform duties associated with assisting and processing the truck inventory

City of Houston - Carverdale Community Center 05/16 – 08/22/16

Seasonal Recreational Assistant

Supervises, manages and maintain facility during summer hours

Opens and closes facility, organize field trips for the approximately 75-100 participants

Maintain accurate attendance for program and have a safe environment

Andre Evans & Associates P.L.L.C. 01/16 – 05/16

Associate Intern

Make new client files, printed labels and added standard forms

Obtained client specific paperwork and created digital backups

Documented all actions performed on a case including the date, time, what was said and the outcome

Collected ad verified information from callers to ensure proper call screening and message delivered

Draft letters and motions

Organized case materials and assisted with trial preparation materials as directed

Barnes and Nobles/Texas Southern University 01/14 – 05/16

Lead Cashier

Create and distribute cashier schedules and till allocation

Assist customers by providing information, answering questions and processing payments for merchandise

Handle store operations in the absence of store managers

Evaluate performance of cashiers and provide managers with information on appraisals

Reconcile cash with receipts at the end of each shift and reconciled each discrepancies

Manage bank deposit activities and ensured cash is counted accurately at each shift

Interview, hire and train new employees to work as cashiers

Maintain and update daily, monthly and yearly accounts spreadsheets

Forever 21 03/11 – 03/12

Lead Cashier/Closing

Received, checked and shelved all merchandise products

Opened and closed store and responsible for daily bank deposits

Operated cash register an adding machine in order to manage cash for sold items

Managed inventory control and stocked items when required

Air Liquide 06/09 – 02/11

Receptionist/File Clerk (Summer & Holiday)

Data entry and filing benefit documents

Answering multiple phones

EDUCATION

Texas Southern University Administration of Justice GPA 3.63/4.0 08/12 – 12/16

Cypress Springs High School College Prep Courses 08/09 – 06/12

ADDITIONAL SKILLS

Proficient in Microsoft Office 2008-2011 products (Word, Excel and PowerPoint)

Strong communication skills and a team player

Excellent Time Management Skills and Punctual

Experienced with multi-line phone, Xerox copier, scanner/printer

Data Entry using 10-key

Skilled at operating computerized cash registers, scanners an affiliated POS system

References available upon request

Contact this candidate