Customer Service Microsoft Office

Amber Leonard

Cashier - Home Depot

Inglewood, CA 90305

************@*****.*** - 424-***-****

Willing to relocate: Anywhere

Authorized to work in the US for any employer

WORK EXPERIENCE

Clerk

DPSS - Los Angeles, CA - November 2016 to Present

Clerical work filing paperwork alphabeizing sort mail Cashier

Home Depot - Los Angeles, CA - April 2014 to May 2016 Counted money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change. Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners. Greet customers entering establishments. Issue receipts, refunds, credits, or change due to customers. Maintain clean and orderly checkout areas. Monitor checkout stations to ensure that they have adequate cash available and that they are staffed appropriately.

Offer customers carry-out service at the completion of transactions. Process merchandise returns and exchanges.

Receive payment by cash, check, credit cards, vouchers, or automatic debits. Resolve customer complaints. Cashier

Walmart - Saginaw, TX - April 2012 to December 2013 Operated cash registers at the front of the stores, greeting customers warmly as they make purchases. Scanned all items, process cash, checks and credit card transactions and deactivate security devices on bags and items purchased. Verified customers' ages when they buy restricted merchandise such as beer or wine. Maintained the required amounts of cash in your registers and request price checks when necessary. Cleaned work areas and returned merchandise to shelves and racks are other responsibilities of cashier. Counted register drawer at the beginning of your shift, under the supervision of a manager. Cashier

Walmart - Saginaw, TX - June 2012 to January 2013

Performing all assigned tasks & procedures efficiently and in a timely manner. Assisting in the completion of station preparation, stocking and making sure that the station area is clean. Monitored critical standards for raw and finished product quality, service speed, cleanliness and sanitation. Delivered fast, friendly and accurate service to all customers. Promoted teamwork to achieve restaurant goals Followed food safety, sanitation and hygiene requirements and practices. Register closing duties, count-down register, detail record, and submit register drawer to the supervisor. Collected cash from the customer's check and charge payments perform exchange transactions. Fountain Worker

Sonic - N Richland Hills, TX - June 2011 to December 2011 Check and maintain proper setup and cleanliness of service station before, during and after shift. Maintained cleanliness of guest areas at all times including removing empty cups and cleaning tables. Responsible for taking beverage orders and serving them accordingly upon customer request. Adhere to all revenue handling policies and procedures. Maintain a safe and clean environment for guests and fellow associates. Maintain proper stock of all product and supplies needed for service in assigned stations. EDUCATION

Certificate in Medical Assistant/CT

Associated Technical College - Los Angeles, CA

September 2014

High School Diploma

Watson High School - Saginaw, TX

October 2012

ADDITIONAL INFORMATION

SKILLS

Law and Ethics

Patient Care

Inventory/Stocking

Cashier Experience

Vital Signs Draw Blood

Microsoft Office

Front Office Experience

Administering Injections

Telephone Skills

Familiar with Medical Billing

Electronic Medical Records

Reliable, Prompt, and Efficient

Chart medical records and Forms

Customer Service

Excellent Communication Skills

Emergency room procedures

Scheduling Appointments

CPR & First Aid

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