Assistant Nursing
Resume:
Erica R. Gross
Administrative Resume
e ***********@*****.***
Career Summary
A highly resourceful, flexible, innovative, and enthusiastic individual who possesses a considerable amount of knowledge regarding administrative and office procedures. A quick learner who absorb new ideas and is experienced in coordinating and organization, planning and organizing a wide range of administrative duties. Work Experience
Quiza Management Company July 2016- Present
Receptionist/Administration
● Answer multi- phone lines.
● Communicate with clients and Landlords.
● Fax, copy, email, schedule appointments.
● Find property listings.
● Print and revise rental and HOA agreements.
● Assist property managers and accounting.
● Package mail and print letters for mailing.
● Process payments, credit card, check, money order, cash
● Attend scheduled staff meetings.
● Attend meet and greets for the properties and rental units.
● Issue parking and pool passes.
Entertainment One
Personal Assistant May 2010- July 2016
● Providing secretarial services such as errands, deposits, negotiating.
● Handling requests provided by management and clients.
● Setting up email groups.
● Advertising and Marketing.
● Arranging flights and hotel accommodations.
● Coping, faxing, answering multi phone lines.
● Meeting and greeting clients and visitors.
● Producing documents, briefing papers, reports and presentations.
● Good listening and communication.
● Conduct research for up coming events and promotions.
● Attend and arrange staff meetings.
● Calendar planning six months in advance.
Calvert Nursing Center November 2007- 2010
Nursing Assistant
● Apply clean dressings, stockings and bandages under the directions of the doctor’s orders.
● Communicate with patients to ascertain feelings or need for assistant or social and emotional support.
● Collect specimens for lavatory testing.
● Answer patients call signals or intercom system to determine patient’s needs.
● Document and report observations of patient’s complaints, behavior, physical symptoms.
Calvert Memorial Hospital December 2005 – 2009
Unit Secretary
● Answer multi- phone line.
● Schedule and confirm patient appointments.
● Greet visitors and direct to the correct department.
● Receive and route messages or documents to appropriate staff.
● Compile and record medicals charts, reports to the computers.
● Verify insurance and other claims forms.
● Comprehend doctor orders and handwriting.
● Transmit correspondence or medical records by mail, e-mail, or fax.
● Organize and file medical records through a technical library. America Grace Mortgage Co.
Leasing Consultant October 2003-2007
● Prepare rental agreements.
● Check credit scores and verify employment.
● Answer multi phone lines.
● Copy, fax, scan.
● Advertise through social media and online sources.
● Schedule maintenance and inspections.
● Handle complaints and eviction schedules, court filings.
● Budget and supplies.
Education and Skills
Largo Senior High School May 1999- High School Diploma Sanz College September 2004- Administration
Calvert Nursing Center September 2007- Certified Nursing Assistant
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