COURTNEY N TANDY
Jacksonville, FL 32256
Phone: 850-***-****
O B J E C T I V E
Customer Service /Administration
A position as an active employee, involving responsibility and working with others as a team member to achieve advancement and growth for the company.
Q U A L I F I C A T I O N S
More than twelve years retail management
Thorough knowledge and excellent knowledge of modern office practices and procedures.
Over eighteen years of strong customer service skills, with the ability to diffuse difficult situations.
Proficient in general office duties, including Microsoft Office and knowledge of basic business techniques and methods of using standard word processing, database and other office software and equipment.
Over twelve years merchandising / supply skills.
Experienced in the principles and methods of sales
WORK HISTORY
Retail Sales Lead, Retail Mgmt
08/2010 - Current Ann Taylor St Johns Town Center, Jacksonville, FL
Greet Customers and inform them about various product lines
Answer questions regarding status of various accounts and attend to problems or complaints from customers in person and on the phone
Designed and prepared posting store for openings
Retail Sales Associate, Retail Salespersons
05/2013 – Current Gymboree St Johns Town Center, Jacksonville, FL
Greet Customers and assist with sales
Store designs and merchandising
Dialer, Receptionists and Information Clerks
09/2013 – 11/2013 Liberty Processing Chester Ave, Jacksonville, FL
Receptionist answering incoming calls
Information clerk
Front Desk Agent, Hotel, Motel, and Resort Desk Clerks
05/2012 - 05/2013 Serenity by the Sea Spa 4000 Sandestin Blvd, Destin, FL
Receptionist answering incoming calls
Book spa services
Sold retail products
E D U C A T I O N
A.A. of Science in Medical Office Administration
Northwest Florida State College
Kosciusko High School Kosciusko, MS Graduate
*References upon request