English Teacher Customer Service
Resume:
Paddy Donoghue
Ngo **/*/* dang thai mai tay ho
Hanoi
**********@*******.***
Professional Summary
Strong academic record with work experience reflecting the qualities and characteristics required for Teaching English as a Second Language.
Friendly and enthusiastic teacher with two years of experience specializing in teaching English to Vietnamese students.
Professional and passionate, seizing every opportunity in the past few years to assist in his desire to pursue teaching as a career.
Demonstrates great patience and understanding with students trying to learn English.
Creative but equally practical and values a successful team environment.
Respectful and reliable with TEFL qualification
Dedicated Teacher with two years of experience combining patience and understanding with students trying to learn English.
Represents employers establishment with friendly, professional demeanour at all times.
Looking for a position as Online English Teacher in a fast growth company.
Employment & Work Experience Summary
Position
Business
Dates
English Teacher
English Teacher
Topica Native Education
Apax Freetalk
April 2014
June 2016-present
Bar Manager
Hanoi Backpackers Hostel
January 2014-April 2014
Sales & Marketing
Nineteen Bar
January 2014-May 2014
Café Assistant
PIKNIK Cafe
December 2012 – January 2013
Barman
Hanoi Backpackers
Hostel
Oct 2012 – April 2013
Assistant Nurseryman
Wombat Gully Plant Farm
Oct 2010 – April 2011
Dishwasher
Pizza Point
Dec 2008 – Feb 2009
Employment& Work Experience Details
Apax freetalk Hanoi (digital division)
Teaching students aged 7-17 online via skype /phone
June 2016-present
Teach and correct students English
Make a fun enthusiastic classroom to keep the students engaged and interested in learning
Time management
Prepare materials for class activities.
Topica Native Education – Hanoi
English Teacher
April 2014 – present
Adapt teaching methods and instructional materials to meet students' varying needs and interests.
Prepare materials for class activities.
Establish clear objectives for all lessons, units, and projects, and communicate these objectives to students.
Use computers, audio-visual aids, and other equipment and materials for presentations.
Hanoi Backpackers Hostel – Hanoi
Bar Manager
Jan 2014 – April 2014
Planning and directing bar service
Stock ordering and stock take as required
Dispensing drinks
Management of POS systems staff supervision and trouble shooting
Clean glasses, utensils, and bar equipment.
Collect money for drinks served.
Balance cash receipts.
Mix ingredients, such as liquor, soda, water, sugar, and bitters, to prepare cocktails and other drinks.
Supervise the work of bar staff and other bartenders.
Plan bar menus.
Create drink recipes.
PIKNIK Cafe– Swan Bay
Café Assistant
Dec 2012 – Jan 2013
Wipe tables or seats with dampened cloths or replace dirty tablecloths.
Scrape and stack dirty dishes and carry dishes and other tableware to kitchens for cleaning.
Clean up spilled food or drink or broken dishes and remove empty bottles and trash.
Perform serving, cleaning, or stocking duties in establishments, such as cafeterias or dining rooms, to facilitate customer service.
Fill beverage or ice dispensers.
Locate items requested by customers.
Serve food to customers
Run cash registers.
Stock refrigerating units with wines or bottled beer or replace empty beer kegs.
Receive and process customer payments.
Provide customers with product details, such as coffee blend or preparation descriptions.
Prepare or serve hot or cold beverages, such as coffee, espresso drinks, blended coffees, or teas.
Check temperatures of freezers, refrigerators, or heating equipment to ensure proper functioning.
Hanoi Backpackers Hostel – Hanoi
Barman
Oct 2012– April 2013
Collect money for drinks served.
Clean glasses, utensils, and bar equipment.
Stock bar with beer, wine, liquor, and related supplies such as ice, glassware, napkins, or straws.
Serve wine, and bottled or draft beer.
Take beverage orders from serving staff or directly from patrons.
Clean bars, work areas, and tables.
Serve snacks or food items to customers seated at the bar.
Wombat Cully Plant Farm – Geelong
Nurseryman
Oct 2010-April 2011
Plant, spray, weed, fertilize, and water plants, shrubs, and trees, using hand tools and gardening tools.
Harvest plants, and transplant or pot and label them.
Record information about plants and plant growth.
Sell and deliver plants and flowers to customers.
Operate tractors and other machinery and equipment to fertilize, cultivate, harvest, and spray fields and plants.
Fill growing tanks with water.
Dig, cut, and transplant seedlings, cuttings, trees, and shrubs.
Dig, rake, and screen soil; and fill cold frames and hot beds in preparation for planting.
Clean work areas, and maintain grounds and landscaping.
Graft plants and trees into different rootstock to reduce disease by inserting and tying buds into incisions in rootstock.
Pizza Point
Dishwasher(Part-time)
Dec 2008 – February 2009
Wash dishes, glassware, flatware, pots, or pans, using dishwashers or by hand.
Place clean dishes, utensils, or cooking equipment in storage areas.
Maintain kitchen work areas, equipment, or utensils in clean and orderly condition.
Clean or prepare various foods for cooking or serving.
Stock supplies, such as food or utensils, in serving stations, cupboards, refrigerators, or salad bars.
Sweep and wash floors.
Education & Professional Development
2017
GA level 3 certificate in teaching English as a foreign language (TEFL)
120 hour TEFL course
2015 i-to-I Foundation TEFL Certificate (60Hours)
i-to-I Advance Grammar TEFL Certificate
Modules:
Focus on learners
Classroom management skills
Lesson Planning
2013 Certificate III Tourism
William Angliss Institute of Tafe
Modules:
Quotes & Reservations
Provide Visitor Information
Office Procedures
Products & Destinations
Coach others in Job Skills
Selling Skills
2013 Level II Vietnamese Language Course
CAE Flinders Lane
Melbourne
2011 Barista Certificate
Allpress Coffee Training Centre - Melbourne
2011 Certificate II Conservation & Land Management
Green Corps Australia (CVA)
2010 Certificate IV Secondary Education
Christian College Geelong
Computer Skills: AutoCAD, Microsoft Office programs
Interests
Camping
Snow boarding
Fishing
Cooking
Boxing
Referees available on request
Contact this candidate