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English Teacher Customer Service

Location:
Hanoi, Vietnam
Salary:
15usd
Posted:
July 10, 2017

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Resume:

Paddy Donoghue

Ngo **/*/* dang thai mai tay ho

Hanoi

097*******

ac07y2@r.postjobfree.com

Professional Summary

Strong academic record with work experience reflecting the qualities and characteristics required for Teaching English as a Second Language.

Friendly and enthusiastic teacher with two years of experience specializing in teaching English to Vietnamese students.

Professional and passionate, seizing every opportunity in the past few years to assist in his desire to pursue teaching as a career.

Demonstrates great patience and understanding with students trying to learn English.

Creative but equally practical and values a successful team environment.

Respectful and reliable with TEFL qualification

Dedicated Teacher with two years of experience combining patience and understanding with students trying to learn English.

Represents employers establishment with friendly, professional demeanour at all times.

Looking for a position as Online English Teacher in a fast growth company.

Employment & Work Experience Summary

Position

Business

Dates

English Teacher

English Teacher

Topica Native Education

Apax Freetalk

April 2014

June 2016-present

Bar Manager

Hanoi Backpackers Hostel

January 2014-April 2014

Sales & Marketing

Nineteen Bar

January 2014-May 2014

Café Assistant

PIKNIK Cafe

December 2012 – January 2013

Barman

Hanoi Backpackers

Hostel

Oct 2012 – April 2013

Assistant Nurseryman

Wombat Gully Plant Farm

Oct 2010 – April 2011

Dishwasher

Pizza Point

Dec 2008 – Feb 2009

Employment& Work Experience Details

Apax freetalk Hanoi (digital division)

Teaching students aged 7-17 online via skype /phone

June 2016-present

Teach and correct students English

Make a fun enthusiastic classroom to keep the students engaged and interested in learning

Time management

Prepare materials for class activities.

Topica Native Education – Hanoi

English Teacher

April 2014 – present

Adapt teaching methods and instructional materials to meet students' varying needs and interests.

Prepare materials for class activities.

Establish clear objectives for all lessons, units, and projects, and communicate these objectives to students.

Use computers, audio-visual aids, and other equipment and materials for presentations.

Hanoi Backpackers Hostel – Hanoi

Bar Manager

Jan 2014 – April 2014

Planning and directing bar service

Stock ordering and stock take as required

Dispensing drinks

Management of POS systems staff supervision and trouble shooting

Clean glasses, utensils, and bar equipment.

Collect money for drinks served.

Balance cash receipts.

Mix ingredients, such as liquor, soda, water, sugar, and bitters, to prepare cocktails and other drinks.

Supervise the work of bar staff and other bartenders.

Plan bar menus.

Create drink recipes.

PIKNIK Cafe– Swan Bay

Café Assistant

Dec 2012 – Jan 2013

Wipe tables or seats with dampened cloths or replace dirty tablecloths.

Scrape and stack dirty dishes and carry dishes and other tableware to kitchens for cleaning.

Clean up spilled food or drink or broken dishes and remove empty bottles and trash.

Perform serving, cleaning, or stocking duties in establishments, such as cafeterias or dining rooms, to facilitate customer service.

Fill beverage or ice dispensers.

Locate items requested by customers.

Serve food to customers

Run cash registers.

Stock refrigerating units with wines or bottled beer or replace empty beer kegs.

Receive and process customer payments.

Provide customers with product details, such as coffee blend or preparation descriptions.

Prepare or serve hot or cold beverages, such as coffee, espresso drinks, blended coffees, or teas.

Check temperatures of freezers, refrigerators, or heating equipment to ensure proper functioning.

Hanoi Backpackers Hostel – Hanoi

Barman

Oct 2012– April 2013

Collect money for drinks served.

Clean glasses, utensils, and bar equipment.

Stock bar with beer, wine, liquor, and related supplies such as ice, glassware, napkins, or straws.

Serve wine, and bottled or draft beer.

Take beverage orders from serving staff or directly from patrons.

Clean bars, work areas, and tables.

Serve snacks or food items to customers seated at the bar.

Wombat Cully Plant Farm – Geelong

Nurseryman

Oct 2010-April 2011

Plant, spray, weed, fertilize, and water plants, shrubs, and trees, using hand tools and gardening tools.

Harvest plants, and transplant or pot and label them.

Record information about plants and plant growth.

Sell and deliver plants and flowers to customers.

Operate tractors and other machinery and equipment to fertilize, cultivate, harvest, and spray fields and plants.

Fill growing tanks with water.

Dig, cut, and transplant seedlings, cuttings, trees, and shrubs.

Dig, rake, and screen soil; and fill cold frames and hot beds in preparation for planting.

Clean work areas, and maintain grounds and landscaping.

Graft plants and trees into different rootstock to reduce disease by inserting and tying buds into incisions in rootstock.

Pizza Point

Dishwasher(Part-time)

Dec 2008 – February 2009

Wash dishes, glassware, flatware, pots, or pans, using dishwashers or by hand.

Place clean dishes, utensils, or cooking equipment in storage areas.

Maintain kitchen work areas, equipment, or utensils in clean and orderly condition.

Clean or prepare various foods for cooking or serving.

Stock supplies, such as food or utensils, in serving stations, cupboards, refrigerators, or salad bars.

Sweep and wash floors.

Education & Professional Development

2017

GA level 3 certificate in teaching English as a foreign language (TEFL)

120 hour TEFL course

2015 i-to-I Foundation TEFL Certificate (60Hours)

i-to-I Advance Grammar TEFL Certificate

Modules:

Focus on learners

Classroom management skills

Lesson Planning

2013 Certificate III Tourism

William Angliss Institute of Tafe

Modules:

Quotes & Reservations

Provide Visitor Information

Office Procedures

Products & Destinations

Coach others in Job Skills

Selling Skills

2013 Level II Vietnamese Language Course

CAE Flinders Lane

Melbourne

2011 Barista Certificate

Allpress Coffee Training Centre - Melbourne

2011 Certificate II Conservation & Land Management

Green Corps Australia (CVA)

2010 Certificate IV Secondary Education

Christian College Geelong

Computer Skills: AutoCAD, Microsoft Office programs

Interests

Camping

Snow boarding

Fishing

Cooking

Boxing

Referees available on request



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