Director of Sales or Sales Manager

SALES MANAGER DIRECTOR OF SALES KEY ACCOUNT MANAGER

Operations Management Profit and Loss Administration Product Pricing Client Retention

Business Forecasting Networking Goal Setting Process Improvement

Qualifications Profile

Forward-thinking business leader with track record of driving business profit, improving revenues, and performance growth through expert account management, business development, and sales and marketing. Adept at handling contract negotiations; along with the ability to develop action plans and solutions to issues. Highly capable of providing sales trainings to various professionals, essential in attaining company goals and objectives. Effective communicator and manager; known for establishing and cultivating relationships with key clients and stakeholders.

Professional Experience

Confidential Attleboro, MA

National Sales Director Feb 2012–Present

Administer revenues totaling to $39M, representing 90% of overall company sales

Take charge of selecting, developing, and coaching regional sales managers and account managers in establishing effective relationships to be able to quickly pursue emerging customer opportunities as well as to seamlessly execute business processes to surpass client expectations

Build and retain effectual business relationships with key decision makers at large accounts

Implement distribution strategies and oversaw multiple selling strategies

Formulate pricing strategies for all product segments

Function as a member of the Evaluation and Implementation Team tasked in implementing new systems, such as EPICOR to boost system processes

Demonstrate sound knowledge of 80/20 practices to strengthen business dynamics and maximize revenues

Effectively handled various functions, which include profit and loss responsibility, budgeting, and business planning

Career Highlights:

-Maximized return on investment by identifying, creating, and administering independent manufacturer’s representative firms

-Streamlined and improved efficiencies through the development and implementation of new sales processes on all department aspects

-Drove profits by surpassing sales budget goals in 2016 and 2017

-Served as the key person of the senior staff in charge of developing and executing key business plans aimed to attain profit goals, thus growing the company return on sales (ROS) from 2% to 10%

Sales Manager Apr 2005–Feb 2012

Supervised the Inside Sales Team in handling daily functions to ensure maximum productivity

Formulated processes aimed to streamlines overall operations

Took charge of handling quote and order activities

Re-establish the entire Sales Team within the first three years of employment Move to under sales manager

Act Electronics Hudson, MA

Program Manager Sep 2004–May 2005

Directly reported to the vice president of sales for the Cable Assemble Division

Assumed full accountability to all accounts for the $10M division of the firms’ $125M contract manufacturing business

Administered all existing business and identified new business opportunities

Coordinated with Engineering, Production, Quality and Purchasing teams in overseing new new product introduction from prototype to production as well as ensuring all client needs are met

Carried out processing and monitoring of orders to ensure on-time deliveries

Interfaced with key customers to develop stronger working relationship

DocuServe, Inc. Marlboro, MA

Customer Service Manager Apr 2002–Sep 2004

Streamlined processes and improved overall productivity through development of effective work methods

Took charge of directing customer contact for order placement, status, and quotations for new business

Supervised one customer service representative staff and one administrative support personnel

Functioned as liaison for Sales Teams along with production personnel

Ensured timely delivery of products through close monitoring of customer orders

General Dynamics, WTS Needham, MA

Regional Account Manager Jan 2001–Apr 2002

Held responsibility of managing a revenue quota of $9M

Expertly determined and profiled prospects within territory for network infrastructure services

Identified client needs while presenting capabilities and services of General Dynamics

Developed and presented effective proposals to customers

Madison Cable Corporation Worcester, MA

North American Sales Manager Jun 1990–Dec 1999

Administered an annual revenue of $58M in year 2000 representing a growth target of 20% over 1998

Devised sales strategies aligned with company goals and objectives as well as pricing strategies

Handled the negotiation of large customer agreements

Directed the national sales manager, 5 field sales engineers, 16 Inside Sales Team members, and 15 outside manufacturer firm representatives

Education

Coursework toward Bachelor’s Degree in Business Administration

Nichols College Dudley, MA

Professional Affiliation

Wire Association International (WAI)

Technical Skills

Microsoft Office Suite (Excel, Word, Outlook, and PowerPoint) EPICOR

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