Annu Saroha Cell: 720-***-**** **********@*****.***
Professional Synopsis
Analytical, enthusiastic, innovative Business Analyst/QA Analyst with over 7 years of Information Technology experience spanned over a course of varied responsibilities and Role
Extensive experience in gathering, managing and documenting business and functional requirements, communicating effectively with senior management, developers and QA engineers
QA software Manual/Automated testing in diverse business(es) (Retail, Financial Services) and technical environments
Adept at creating and transforming business requirements into functional requirements and designing business models through mock ups and wireframes - Use Case, Sequence, Workflows (Present and Future state)
Proficient in creating wire frames and prototypes using prototyping tools like JustInMind, Visio, iRise
Business liaison driving the mobile app enablement strategy for the customer
Proven hands-on experience with full system development lifecycle experience, including implementing project plan development test plans, test cases, test data review, Bug tracking and Test reporting to improve communication and reduce delays
Strong experience in analyzing test results, identifying issues and reporting it to the developers and project manager through JIRA, TFS, MS SharePoint & Smartsheet
Backed by strong credentials including a Master’s degree in Computer Applications, strong understanding of agile and waterfall methodologies, cross-platform skills in Windows, mobile devices, MySQL and SQL Server databases as back end
Experience in designing and executing Automation Test scripts for web applications using Java, Selenium WebDriver
Expertise in conducting multiple facets of Testing - Integration, System, Functional, GUI, Regression, Sanity, Negative, Smoke, User Acceptance (UAT), Performance, Load and Stress Testing
Extensive experience of working with Scrum teams to improve user story quality by encouraging collaborative story conversations and backlog grooming meetings
In depth knowledge of Software Development Life Cycle (SDLC) & Software Testing Life Cycle (STLC)
Strong onsite/offshore coordination experience
Strong documentation skills (MS Office)
Strong team player proficient at time management & multitasking – focusing on deadline adherence and handling changing priorities
Experience Summary
Organization: HCL America Inc.
Client: McDonald’s Corporation
Duration: June 2016 till date
Title: Senior Business Analyst
Project: Navigator (Franchise Navigator, Profitable Market Optimization) and Franchise Term Manager (FTM)
Description:
Navigator is a web based application that can connect to a central database, provide intuitive user interface for a better informed decision making by the stake holders. Agile methodology was followed throughout the development of the application.
Franchise Term Manager is a web based application which is the core business decision engine used by McDonald’s Franchising department enabling them to take decisions on site and restaurant renewals.
Role/ Key Accomplishments:
Active participation in business discussions to understand requirements and provide inputs
Involvement in gathering and suggesting new requirements to existing systems
Responsible for both defining and prioritizing the development team Backlog
Coordinating with the development team to evaluate technical feasibility of implementing a solution
Designing workflow diagrams, wireframes & mockups and developing prototypes using JustInMind, iRise Prototyper to effectively communicate ideas and illustrate scenarios
Facilitation of weekly meeting with business & IT partners
Interview end users to determine exact business needs (use case and acceptance criteria) and requirements
Business liaison from IT to run the transformation program of mobile device enablement of Navigator app suite
Leading the gap analysis and feasibility study for application transformation
Creating user stories and involved in sprint planning
Creating Product requirements and acceptance criteria
Responsible for the testing and integration of modules supporting real-world, time-sensitive requirements in an Agile environment
Organization: HCL America Inc.
Client: McDonald’s Corporation
Duration: May 2015 – Dec 2015
Title: Senior Software Tester
Project: Navigator (Franchise Navigator, Profitable Market Optimization)
Description: Navigator is a web based application that can connect to a central database, provide intuitive user interface for a better informed decision making by the stake holders. Agile methodology was followed throughout the development of the application.
Role/ Key Accomplishments:
Active participation in client discussions to understand the requirements and provide inputs
Participated in Agile software testing process with regular QA team meetings
Created the test cases for the user stories and scenarios and used Team Foundation Server to keep a track of the sprints
Executed functional, integration, system, sanity, Smoke & regression test in IE, Firefox & Chrome
Track and report on Testing activities, including testing results, test case coverage, defect reports in Team Foundation Server
Ensure traceability of test cases back to the Business requirements
Executed SQL Queries for data validation
Differentiated between critical and non-critical errors and prepared Defect Report
Prepared weekly status reports in Excel and shared over Sharepoint
Participated in SCRUM meetings and Sprint planning meetings
Daily Standup Meetings & discussing checkpoints with offshore team
Responsible for the evaluation and performance improvement of the application by doing Load, Stress and Performance Testing using Visual Studio Enterprise
Attending and coordinated Project Status meetings on weekly basis with Onsite and Offshore Project Team members.
Closely dealt with day to day reporting and customer interaction
Involved in preparing estimation for the requirements, Bug Reports
Organization: Stowe Research Pvt. Ltd.
Duration: Sep 2010 – Oct 2013
Title: Business Analyst & Software Quality Engineer
Project: Vital.Net
Description: The application “Vital.Net” is an insurance product. This is a Web based application which is designed to create insurance policies, claims etc.
Role/ Key Accomplishments:
●Active participation in client discussions to understand the requirements and provide inputs
●Involvement in gathering and suggesting new requirements to existing systems
●Responsible for both defining and prioritizing the Team Backlog
●Coordinating with the development team to evaluate technical feasibility of implementing a solution
●Designing workflow diagrams, wireframes and mockups and developing prototypes using JustInMind, iRise Prototyper to effectively communicate ideas and illustrate scenarios
●Facilitation of weekly meeting with clients
●Performing Functional, Integration, and Regression Testing of Vital.Net
●Responsible for analyzing BRD and functional requirement documents and prepare complete testing methodologies, design test plans and test cases
●Coordinated with marketing and design teams to plan and develop site content, style and appearance
●Automating Test Suites using Selenium Webdriver/JAVA
●Creating Test Plans and reviewing test cases for the application under test
●Finding issues and keeping track using JIRA
●Ensure traceability of test cases back to the Business requirements
●Participated in Agile software testing process with regular QA team meetings
●Track and report on Testing activities, including testing results, test case coverage, defect reports
●Escalation of high priority issues in the application and track till closure
●Design test scenarios and scope management using change request frameworks
●Document software defects and report defects to software developers
●Ensured client confidence & prevented slippage of any issues and deadlines
Organization: Self-Employed
Duration: June 2008 – Aug 2010
Title: Software Quality Engineer
Description: As a freelancer, worked as a QA tester for a client’s custom developed ‘on premise’ business workflow management software in Visual Basic 6.0 used for servicing the garment manufacturing lifecycle.
Role/ Key Accomplishments:
●Analyzed business requirements, software requirement specifications to create test plan and test cases
●Worked closely with users and program developers to ensure application development meets with the user expectations
●Developed the unit test cases based on the use-cases devised during my interaction with the business users
●Responsible for developing the system test plan in conjunction with the development team
●Accelerated resolution of software issues by generating bug reports and providing constructive feedback to developers
●Performed Manual Testing of the Web Application
●Created SQL queries for data validation
●Performed Manual Testing of the web application
●Executed functional, integration, system, sanity & regression tests
●Integration testing being my forte, I could easily map the new requirements as set by the business users to the Integration test cases needed to test the overall process flows across the applications in the client’s IT landscape
●Worked with the accounting team to design the use cases that helped the client achieve the overall objective of a bug free application installed at its manufacturing plant
●Participated in Walkthroughs and Defect report meetings periodically
●Tested various text-hyperlinks and image-hyperlinks of Home page and different pages
●Tested the functionality of each screen to monitor proper navigation
●Trained end user on application for purpose of User Acceptance Testing
●Facilitated UAT for the application along with BA
Organization: TATA Consultancy Services LTD
Duration: Jan 2003 – June 2003
Title: Software Engineer Trainee
Description: As part of the industrial training during the tenure of my master’s degree in computer applications, I worked as a software engineer trainee with TCS. I worked in a team that was creating and enhancing financial loan applications for the banking major JPMC. I worked on HP3K systems and was involved in all stages of SDLC mainly concentrating on analysis, coding and testing. The team size was 20 and I honed my analytical as well as communication skills using this first professional exposure to its maximum.
Role/ Key Accomplishments:
●Programming in HP3K environment
●Development of Test Cases
●Functional Testing, System Testing & Regression testing for specific change requests.
Technical Skills
Performance Testing Tools
Visual Studio Enterprise Performance Testing Suite
Prototyping Tools
JustInMind, Axure, Visio, iRise
Automation Testing Tools
Selenium Webdriver, TestNG, RESTful Web Services, Maven, Jenkins
Test Management Tool
Team Foundation Server, JIRA, Bugzilla, Smartsheet
Image Editing Tool
Adobe Photoshop
MS Office
MS Word, MS Excel, MS Powerpoint, MS Visio
Languages
C, VB 6.0, SQL, COBOL, HTML, CSS, Java, JavaScript
Database(s)
MySQL, SQL Server 2008/ 2010
Education
●Master of Computer Application (M.C.A), Banasthali Vidyapith (India)
●Bachelor of Science (B.Sc.) (Honors) Mathematics, University of Delhi (India)
●Bachelor of Education (B.Ed.), MD University (India)