Annu Saroha Cell: 720-***-**** ac07wz@r.postjobfree.com

Professional Synopsis

Analytical, enthusiastic, innovative Business Analyst/QA Analyst with over 7 years of Information Technology experience spanned over a course of varied responsibilities and Role

Extensive experience in gathering, managing and documenting business and functional requirements, communicating effectively with senior management, developers and QA engineers

QA software Manual/Automated testing in diverse business(es) (Retail, Financial Services) and technical environments

Adept at creating and transforming business requirements into functional requirements and designing business models through mock ups and wireframes - Use Case, Sequence, Workflows (Present and Future state)

Proficient in creating wire frames and prototypes using prototyping tools like JustInMind, Visio, iRise

Business liaison driving the mobile app enablement strategy for the customer

Proven hands-on experience with full system development lifecycle experience, including implementing project plan development test plans, test cases, test data review, Bug tracking and Test reporting to improve communication and reduce delays

Strong experience in analyzing test results, identifying issues and reporting it to the developers and project manager through JIRA, TFS, MS SharePoint & Smartsheet

Backed by strong credentials including a Master’s degree in Computer Applications, strong understanding of agile and waterfall methodologies, cross-platform skills in Windows, mobile devices, MySQL and SQL Server databases as back end

Experience in designing and executing Automation Test scripts for web applications using Java, Selenium WebDriver

Expertise in conducting multiple facets of Testing - Integration, System, Functional, GUI, Regression, Sanity, Negative, Smoke, User Acceptance (UAT), Performance, Load and Stress Testing

Extensive experience of working with Scrum teams to improve user story quality by encouraging collaborative story conversations and backlog grooming meetings

In depth knowledge of Software Development Life Cycle (SDLC) & Software Testing Life Cycle (STLC)

Strong onsite/offshore coordination experience

Strong documentation skills (MS Office)

Strong team player proficient at time management & multitasking – focusing on deadline adherence and handling changing priorities

Experience Summary

Organization: HCL America Inc.

Client: McDonald’s Corporation

Duration: June 2016 till date

Title: Senior Business Analyst

Project: Navigator (Franchise Navigator, Profitable Market Optimization) and Franchise Term Manager (FTM)

Description:

Navigator is a web based application that can connect to a central database, provide intuitive user interface for a better informed decision making by the stake holders. Agile methodology was followed throughout the development of the application.

Franchise Term Manager is a web based application which is the core business decision engine used by McDonald’s Franchising department enabling them to take decisions on site and restaurant renewals.

Role/ Key Accomplishments:

Active participation in business discussions to understand requirements and provide inputs

Involvement in gathering and suggesting new requirements to existing systems

Responsible for both defining and prioritizing the development team Backlog

Coordinating with the development team to evaluate technical feasibility of implementing a solution

Designing workflow diagrams, wireframes & mockups and developing prototypes using JustInMind, iRise Prototyper to effectively communicate ideas and illustrate scenarios

Facilitation of weekly meeting with business & IT partners

Interview end users to determine exact business needs (use case and acceptance criteria) and requirements

Business liaison from IT to run the transformation program of mobile device enablement of Navigator app suite

Leading the gap analysis and feasibility study for application transformation

Creating user stories and involved in sprint planning

Creating Product requirements and acceptance criteria

Responsible for the testing and integration of modules supporting real-world, time-sensitive requirements in an Agile environment

Organization: HCL America Inc.

Client: McDonald’s Corporation

Duration: May 2015 – Dec 2015

Title: Senior Software Tester

Project: Navigator (Franchise Navigator, Profitable Market Optimization)

Description: Navigator is a web based application that can connect to a central database, provide intuitive user interface for a better informed decision making by the stake holders. Agile methodology was followed throughout the development of the application.

Role/ Key Accomplishments:

Active participation in client discussions to understand the requirements and provide inputs

Participated in Agile software testing process with regular QA team meetings

Created the test cases for the user stories and scenarios and used Team Foundation Server to keep a track of the sprints

Executed functional, integration, system, sanity, Smoke & regression test in IE, Firefox & Chrome

Track and report on Testing activities, including testing results, test case coverage, defect reports in Team Foundation Server

Ensure traceability of test cases back to the Business requirements

Executed SQL Queries for data validation

Differentiated between critical and non-critical errors and prepared Defect Report

Prepared weekly status reports in Excel and shared over Sharepoint

Participated in SCRUM meetings and Sprint planning meetings

Daily Standup Meetings & discussing checkpoints with offshore team

Responsible for the evaluation and performance improvement of the application by doing Load, Stress and Performance Testing using Visual Studio Enterprise

Attending and coordinated Project Status meetings on weekly basis with Onsite and Offshore Project Team members.

Closely dealt with day to day reporting and customer interaction

Involved in preparing estimation for the requirements, Bug Reports

Organization: Stowe Research Pvt. Ltd.

Duration: Sep 2010 – Oct 2013

Title: Business Analyst & Software Quality Engineer

Project: Vital.Net

Description: The application “Vital.Net” is an insurance product. This is a Web based application which is designed to create insurance policies, claims etc.

Role/ Key Accomplishments:

●Active participation in client discussions to understand the requirements and provide inputs

●Involvement in gathering and suggesting new requirements to existing systems

●Responsible for both defining and prioritizing the Team Backlog

●Coordinating with the development team to evaluate technical feasibility of implementing a solution

●Designing workflow diagrams, wireframes and mockups and developing prototypes using JustInMind, iRise Prototyper to effectively communicate ideas and illustrate scenarios

●Facilitation of weekly meeting with clients

●Performing Functional, Integration, and Regression Testing of Vital.Net

●Responsible for analyzing BRD and functional requirement documents and prepare complete testing methodologies, design test plans and test cases

●Coordinated with marketing and design teams to plan and develop site content, style and appearance

●Automating Test Suites using Selenium Webdriver/JAVA

●Creating Test Plans and reviewing test cases for the application under test

●Finding issues and keeping track using JIRA

●Ensure traceability of test cases back to the Business requirements

●Participated in Agile software testing process with regular QA team meetings

●Track and report on Testing activities, including testing results, test case coverage, defect reports

●Escalation of high priority issues in the application and track till closure

●Design test scenarios and scope management using change request frameworks

●Document software defects and report defects to software developers

●Ensured client confidence & prevented slippage of any issues and deadlines

Organization: Self-Employed

Duration: June 2008 – Aug 2010

Title: Software Quality Engineer

Description: As a freelancer, worked as a QA tester for a client’s custom developed ‘on premise’ business workflow management software in Visual Basic 6.0 used for servicing the garment manufacturing lifecycle.

Role/ Key Accomplishments:

●Analyzed business requirements, software requirement specifications to create test plan and test cases

●Worked closely with users and program developers to ensure application development meets with the user expectations

●Developed the unit test cases based on the use-cases devised during my interaction with the business users

●Responsible for developing the system test plan in conjunction with the development team

●Accelerated resolution of software issues by generating bug reports and providing constructive feedback to developers

●Performed Manual Testing of the Web Application

●Created SQL queries for data validation

●Performed Manual Testing of the web application

●Executed functional, integration, system, sanity & regression tests

●Integration testing being my forte, I could easily map the new requirements as set by the business users to the Integration test cases needed to test the overall process flows across the applications in the client’s IT landscape

●Worked with the accounting team to design the use cases that helped the client achieve the overall objective of a bug free application installed at its manufacturing plant

●Participated in Walkthroughs and Defect report meetings periodically

●Tested various text-hyperlinks and image-hyperlinks of Home page and different pages

●Tested the functionality of each screen to monitor proper navigation

●Trained end user on application for purpose of User Acceptance Testing

●Facilitated UAT for the application along with BA

Organization: TATA Consultancy Services LTD

Duration: Jan 2003 – June 2003

Title: Software Engineer Trainee

Description: As part of the industrial training during the tenure of my master’s degree in computer applications, I worked as a software engineer trainee with TCS. I worked in a team that was creating and enhancing financial loan applications for the banking major JPMC. I worked on HP3K systems and was involved in all stages of SDLC mainly concentrating on analysis, coding and testing. The team size was 20 and I honed my analytical as well as communication skills using this first professional exposure to its maximum.

Role/ Key Accomplishments:

●Programming in HP3K environment

●Development of Test Cases

●Functional Testing, System Testing & Regression testing for specific change requests.

Technical Skills

Performance Testing Tools

Visual Studio Enterprise Performance Testing Suite

Prototyping Tools

JustInMind, Axure, Visio, iRise

Automation Testing Tools

Selenium Webdriver, TestNG, RESTful Web Services, Maven, Jenkins

Test Management Tool

Team Foundation Server, JIRA, Bugzilla, Smartsheet

Image Editing Tool

Adobe Photoshop

MS Office

MS Word, MS Excel, MS Powerpoint, MS Visio

Languages

C, VB 6.0, SQL, COBOL, HTML, CSS, Java, JavaScript

Database(s)

MySQL, SQL Server 2008/ 2010

Education

●Master of Computer Application (M.C.A), Banasthali Vidyapith (India)

●Bachelor of Science (B.Sc.) (Honors) Mathematics, University of Delhi (India)

●Bachelor of Education (B.Ed.), MD University (India)

Contact this candidate