PARREÑAS, RICHARD RUPERT SANTOS
Electronics Engineer, License No. 0052632
** **** ******, **** ******, Quezon City, Philippines
*****************@*****.***
Professional Summary:
4 years of SAP experience
3 years of SAP Basis Administration experience
Experienced SAP Implementations – Installation, Configuration, Upgrade of SAP Systems (DEV to PRD systems)
Experienced in SAP Support – Troubleshooting and System Refresh
Technical Skills
System Refresh – Database Copy (SQL Server Management and HANA Studio
Transport Management, Incident Management
SAP Installations, Patches and Updates, Support Pack Upgrades
Web Service Configuration
Basic Solution Manager 7.1 Configuration and Administration
Professional Experience:
Accenture Inc.
May 2014 – Present
Client: Confidential – Professional Services
Role: SAP Basis Administrator
Tasks: - Participated as a team member for Dev to PRD Implementations
- Performed system refresh from PRD to QAS/DEV through backup restore method
- Job management: Creating, Scheduling background jobs and resolving any terminated jobs.
- Performed Kernel Upgrade on various landscape.
- Monitoring CPU utilization, file system, disk space and analyze Top CPU users.
- Analyze system logs, ABAP dump, Table lock, and Update errors.
- Applied SAP correction notes as per SAP and developers requirements.
- Assisted in implementation of EHP7 ECC from EHP4 and various system upgrades
- Provide status reports for projects to management.
- Support DEV, Staging and Production Environments: SAP ERP 6.0. Solution Manager 7.1, EHP7 for ECC, IDM 8.0, GRC, Enterprise Portal and BW 7.5 Systems
- Transport Administration
- Basic knowledge in SQL Server Management and HANA Studio
Accenture Inc.
April 2015 – Present
Client: Confidential – Professional Services
Role: Software Configuration Management CHARM 7.1
Tasks: - Troubleshooting Charm errors
- Basic knowledge in Project Management in Charm
- Prepare utility reports for normal and emergency releases
Accenture Inc.
May 2013 – April 2014
Client: Confidential - Consumer Products/FMCG Industry
Role: SAP-SD Functional Analyst
Tasks: - Worked in a production support
- Analyzing the incident tickets and providing workarounds or permanent solutions.
- Interacting with end-user and taking their inputs for any new requirement.
- Achieving the SLA's(Service Level Agreements)
- Responsible to resolve maintenance requests.
- Analyzing the errors, searching for causes of errors, provided corrective solutions and suggested for preventive actions to avoid recurrence.
- Working on demands and incidental tickets.
- Code/Configuration
- Quality Review Documents
Education:
2007 – 2012 Bachelor of Science in Electronics Engineering
University of the East, Samson Road, Caloocan, Metro Manila
References: As per request