Sales Manager

Michael Hourihan

***** *. ****** *****

Houston *7014

Phone: 832-***-****

email: *********@*****.***

Objective:

To use the education and skills I have developed to enhance the organization and clients I commit to.

Skills - Team Building, Consultative Selling, Strategic Prospecting, Rapport Building, Active Listening, Communication, Qualifying, Time Management, Objection Prevention & Handling, Demo skills, Closing, Post-Sale Relationship Management, Needs Assessment, Negotiations, Critical Thinking, Problem Solving, Ongoing Evaluation Of Customer Satisfaction Level

Computer - Salesforce, CRMs, Microsoft Word, Microsoft Excel, Outlook, Windows9X, Windows ME, Windows 7-10, Photoshop, Gimp, Internet and various browsers and email programs, Social Media (Facebook, Linkedin).

Language - English and Conversational Spanish.

Professional Experience

Alexander Miller & Associates Houston, Texas

Business Development/Lead Investigator 10/12/16 – Current

Develop strategies and target business in need of collection services

Compile call cold call lists for various national campaigns

Work with a team to recovery past due debts for our clients

Acquire clients, discuss services, compile data for asset investigators

Conduct preliminary investigation of debtors business

Utilize online lead generation tool

EcoSaved.com Houston, Texas

Owner (former) 6/5/11 – 10/10/16

Business development/client acquisition.

Coordinate scheduling of location and items to be picked up.

Marketing and photographing items to be listed on various internet sites.

Advertisement content development for marketing ads.

Supervise packing and shipping of sold items via USPS or Fedex.

Sales and marketing of aftermarket parts.

Legalmatch Austin, Texas

Membership Recruiting Manager 3/15/10 – 4/1/11

Recruit attorneys to represent consumers who have submitted intakes to Legalmatch.

Discuss expectations, procedures, and methods of client acquisition.

Contract, presentation, review, negotiations with attorneys.

Second Meta (no longer operational) Austin, Texas

Sales Manager 7/12/02 – 2/1/07

Manage sales metrics and coach sales counselors to achieve and exceed goals

Provide support for team members

Develop positive relationships with clients

Provide service information

Troubleshoot and resolve client issues and concerns

Document and update customer records based on interactions

Develop and maintain a knowledge base of the evolving markets

Integrated Internet Development Houston, Texas

Sales manager 3/15/99 - 7/2/02

Managed sales team who prospected then secured website designs and development projects.

Provided consulting, marketing strategies and support services to clients.

Development of a strategy to achieve growth goals in new customer acquisition, web traffic

and online registrations.

MikeForce Military Supply Houston, Texas

Owner/Retail/Wholesale 6/1/82 - 3/01/99

Source, screen, evaluate and select candidates through a structured recruitment process

designed to obtain the best candidates.

Direct/coordinates activities & training of personnel engaged in buying and selling.

Education

State University of New York Cortland, New York

Business Administration Degree (BA)

Member of Phi Theta Kappa Honor Society.

3.8 Grade point average.

References

Available upon request

Contact this candidate