Customer Service Medical Assistant
Resume:
Fanny Melendez
Tallahassee, FL *2304
Telephone: 407-***-****
Email: ***********@*****.***
Objective
To obtain a position that will utilize my skill set and one that offers the opportunity for advancement within the company.
EDUCATION
Everest University – Certificate Medical Assistant December 2014
AREAS OF EXPERTISE
Administration Skills Healthcare Professional Clinical Duties
Customer Service Great Communication Skills Reading Blood Pressure
Case Management Data Analysis Phlebotomy
Interviewing Skills Fluent Spanish Decision-making ability
Medical Terminology Patient Care Team Work
Work Experience
The Minority Alliance for Advocating Community Awareness and Action Inc. Tallahassee, FL
Office Manager (June 17 – present)
Coordinate administration duties and office procedures. Create and maintain a pleasant work environment, ensuring high levels of organizational effectiveness, communication and safety.
General office responsibilities including: scheduling meetings and appointments, making office supplies arrangements, greeting visitors and providing general administrative support to our employees.
Westgate Orlando, FL
Auditor (February 2015 to May 2017)
Responsible for updating and maintaining customer records, verifying records posted by other workers, and checking figures and documents to ensure they are accurate and coded properly. Makes notations of error for future corrections. Enter customer data correctly into the data management system. Verify and schedule customer appointments.
Mumtaz Medical Association Kissimmee, FL
Medical Assistant (January 2014 to July 2015)
General medical assistance duties which included prepping for doctor consultation performing preliminary physical tests; taking blood pressure, weight, and temperature; interviewing and verifying patient information; record patient medical history; confirming purpose of visit.
Tilted Kilt Orlando, FL
Server (October 2009 to April 2014)
Ensured that patron had an enjoyable dining experience by providing quality customer service. Front receiving customer orders, serving food and drinks, and removing dinnerware from the table in a timely manner.
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