QA Test Lead
Resume:
Experience Summary:
Having **+ years of IT experience in Software Manual Testing
Have good experience in handling team size more than 10 and independently take up tasks from on-site, analyze them, clarify queries with on-site and meet the deadlines
Created detailed Test Plans and Test Strategy documents to check the functionality of application
Very good experience in Agile Testing Methodologies,Performance Testing and Mobile Testing
Very good experience in Functional testing and Security testing
Very good knowledge in Configuration Management and Change Management Process
Establish working relationship with business and testing team members
Coach/mentor other team members as appropriate
Manage individual work load and deliver to agreed upon project milestones.
Work closely with testing team to test the fixed bugs and resolutions
Able to comfortably converse with all facts in the client organization
Very good experience in Stakeholder management
Successfully managed and delivered variety of Mid and Large-scale projects
Has in depth knowledge of Software Development Life Cycle and Test Methodologies
Perform system and integration testing and participate in performance testing of an application
Conducted Team Meeting, Project Meetings and Management Meetings with Business, Vendor and Project stake holder
Involved in various testing phases like System Integration Testing, Functional Testing, Regression Testing, End-to-End Testing, Interface Testing,Stress testing and Data Migration Testing
Involved in understanding of Business requirements and Functional Specifications
Proficiency in logging defects and tracking them to closure
Proven ability to work efficiently in both independent and team work environments.
Expertise in Configuration and Management Tool – Visual Source Safe, Win Cvs
Expertise in Defect tracking tool – ALM,Mercury Quality Center, Mantis, Bugzilla, ClearQuest and JIRA
Trained and Certified in Automation Tool – Quick Test Professional
Having exposure in Selenium Tool
Self motivated, hard working & dedicated individual with a positive attitude & fast learning abilities
Excellent team leader with good communication and analytical skills
Technical Skills:
Operating System
Windows, Unix, Linux and IOS
Testing Tools
Mercury Quality Center, ALM, Bugzilla, JIRA, Mantis and ClearQuest,MS Project,MS office Tools,Lync and Adobe Acrobat
RDBMS & Tools
Oracle, MS SQL Server,Sharepoint,Visio and MS Access
Test Management Tool
Quality Center 9.2, ALM, JIRA, Bugzilla
Professional Experience:
Worked as an IT Analyst in TATA Consultancy Services Chennai from Sep-2010 to Sep-2016.
Worked as a Senior Software Engineer in Hexaware Technologies Pvt Ltd Chennai from Oct-2007 to Sep-2010.
Worked as a Testing Engineer in Teledata Informatics Ltd Chennai from Sep-2006 to Oct-2007.
EDUCATION
Degree
Name of University
Specialization
Year of passing
M.Sc
Bharathidasan University
Computer Science
2005
B.Sc
Bharathidasan University
Computer Science
2003
CAREER PROFILE
Tata Consultancy Services
Test Lead
I worked in TCS for 6 years as a test lead involving onsite and offshore teams.I have worked in various domains like Healthcare,Airlines,Retail and telecom with different technologies and different clients. Received best team award for one of the project which i have worked on. Received many appreciations from client during my tenure in tcs. I worked closely with client as part of onsite project visit.
Project#1
Title
Global ERP-CBS Strategic Investments
Client Name
GlaxoSmithKline plc(GSK)
Role
Defect Manager/QA Test Lead
Location
TCS - London
Duration
September 2014 to January 2015
Project Description
We are a science-led global healthcare company with a mission: we want to help people to do more, feel better, live longer. The vaccines, medicines and consumer healthcare products that we research and develop can improve people’s health and well-being, ultimately helping them to live life to its fullest and contribute to the prosperity of their communities. 13,000 people work in research and development in our search for new medicines, vaccines and consumer healthcare products. First pharmaceutical company to sign up to the All Trials campaign for research transparency.
Responsibilities
Worked with cross-functional team to triage and escalate defects
Performed root cause analysis Identify improvements to the Defect Management process.
Facilitated the collection of processes to resolve defects through the defect lifecycle.
Received only general instructions on new work.
Made a commitment to ensure that a customer's needs were met
Assisted in quality assurance and defining testing strategy and risks
Environment
UAT & SIT Environments
Tool
Quality Center 9.2
Operating System
Windows XP
Project#2
Title
Dynamic Packaging
Client Name
British Airways
Role
System Analyst/QA Test Lead with Release Manager
Location
TCS - London
Duration
June 2014 to August 2014
Project Description
British Airways is a full service global airline, offering year-round low fares with an extensive global route network flying to and from centrally located airports.
Dynamic packaging is a method that is becoming increasingly used in package holiday bookings that enables consumers to build their own package of flights, accommodation, and a hire car instead of a pre-defined package. Dynamic packages differ from traditional package tours in that the pricing is always based on current availability, escorted group tours are rarely included and trip-specific add-ons such as airport parking and show tickets are often available. Dynamic packages are similar in that often the air and car rates are available only as part of a package or only from a specific seller. Dynamic packages are primarily sold online, but travel agencies will also sell by phone owing to the strong margins and high sale price of the product.
Responsibilities
Single point of contact for all the releases
High Level Plan preparation
Convention document preparation
Update Release Management Plan
Daily status reporting for Releases
Conduct a kickoff and exit review meetings
Implemented Agile structure in the company.
Track project status and assure process compliance of application development.
Manage IT related projects using Microsoft Project
Implemented projects into production
Provided full implementation support after production deployment
Providing the overall project status to the QA Manager
Lead cross-functional delivery teams to deliver important business outcomes
Outlined tasks for the QA team to complete for the project
Involved in full lifecycle of all projects.
Provide QA estimates based on the given requirements.
Create Test Plans and outline all necessary testing requirements.
Participate in the E2E and User Acceptance testing
Task allocation for the team members during the test design and the test execution Tracking the bugs into the defect tracking tool
Interacting with Developers for assisting them in Identifying, Simulating, Resolving and Tracking of problem events
Preparation of Defect Log and Test Reports
Preparation of Daily Status Report and send the same to client on daily basis
Updating the Client Status Report and Status Sheet on weekly basis
Coordination between Onsite team lead and offshore team members
Reviewing the test scenarios, test cases for System, System Integration, Regression and End to End testing
Environment
UAT & SIT Environments
Tool
Bugzilla, JIRA
Operating System
Windows 7, Unix
Project#3
Title
Claim Auth UM Mismatch
Client Name
Humana Inc
Role
System Analyst/Test Lead
Location
TCS - Chennai
Duration
June 2013 to May 2014
Project Description
Humana Inc is one of the nation's largest publicly traded health benefits companies, with approximately 9 million medical members. They used Factes for managing and processing healthcare claims. This application helps it membership and claims management information tracking system,finance and utilization management system modules
Responsibilities
Document functional requirements, system design specifications, workflow diagrams and interface designs.
Implemented Agile structure in the company.
Track project status and assure process compliance of application development.
Manage IT related projects using Microsoft Project
Implemented projects into production
Provided full implementation support after production deployment
Providing the overall project status to the QA Manager
Lead cross-functional delivery teams to deliver important business outcomes
Outlined tasks for the QA team to complete for the project
Involved in full lifecycle of all projects.
Provide QA estimates based on the given requirements.
Create Test Plans and outline all necessary testing requirements.
Participate in the E2E and User Acceptance testing
Designed and executed test cases using QTP and Test Director based on Functional and UI specifications
Analyzed and investigated all the issues and follow up with the developers
Environment
Testing Environment
Tool
ALM and ClearQuest
Operating System
Windows XP
Project#4
Title
Beyond Excellence of Service through Technology(BEST)
Client Name
Singapore Airlines
Role
Test Lead
Location
TCS - Chennai
Duration
December 2012 to May 2013
Project Description
SIA Management has decided to introduce mobile device onboard for crew, with the objectives to facilitate personalized servicing, enable prompt dissemination of information, and automate the administrative processes onboard. There will be a common platform for all information that crew requires to operate the flight. Flight information sets the foundation for the mobile device interface, and there will be dependency of other Project BEST deliverables on flight information.
Responsibilities
Analyzing the Business Requirement Document through co-ordination with Business Analyst and attending the review call for the same
Reviewing the test scenarios, test cases for System, System Integration, Regression and End to End testing
Followed up the requirement changes with business and analyst
Task allocation for the team members during the test design and the test execution.
Coordination between Onsite team lead and offshore team members
Test Planning for the execution and the different iterations
Tracking the bugs into the defect tracking tool
Interacting with Developers for assisting them in Identifying, Simulating, Resolving and Tracking of problem events
Preparation of Defect Log and Test Reports
Preparation of Daily Status Report and send the same to client on daily basis
Updating the Client Status Report and Status Sheet on weekly basis
Pulling the execution reports from the ALM and preparing the execution report on the daily basis and reporting to the client in the defect triage meeting. Or pulling the metrics using ALM
Environment
Testing & Development Environments
Tools & S/Ws
ALM, Java,J2EE,MySQL,IOS 7.0,Couchbase
Operating System
Windows 7, Unix
Project#5
Title
Interconnect Billing System
Client Name
Vodafone
Role
System Analyst/Test Lead
Location
TCS - Chennai
Duration
June 2012 to November 2012
Project Description
IBS stands for Interconnect Billing System. It is in-house billing application developed by cable and wireless. To perform the billing for the VoIP and mobile services offered by cable and wireless. It operates an mainframes. Tcs mainly deals with enhancement to the billing system.
Responsibilities
Analyzing the Business Requirement Document through co-ordination with Business Analyst and attending the review call for the same
Reviewing the test scenarios, test cases for System, System Integration, Regression and End to End testing
Followed up the requirement changes with business and analyst
Task allocation for the team members during the test design and the test execution.
Coordination between Onsite team lead and offshore team members
Test Planning for the execution and the different iterations
Tracking the bugs into the defect tracking tool
Interacting with Developers for assisting them in Identifying, Simulating, Resolving and Tracking of problem events
Preparation of Defect Log and Test Reports
Preparation of Daily Status Report and send the same to client on daily basis
Updating the Client Status Report and Status Sheet on weekly basis
Pulling the execution reports from the QC and preparing the execution report on the daily basis and reporting to the client in the defect triage meeting. Or pulling the metrics using QC Extractor tool
Environment
Testing Environment
Tool
Quality Center 9.2
Operating System
Windows XP
Project#6
Title
SPHQ
Client Name
BestBuy
Role
Project Lead
Location
TCS - Chennai
Duration
October 2011 to May 2012
Project Description
The StorePlan HQ (SPHQ) application is an Integrated Floor planning tool that comprises both AutoCAD and StoreBase (where information about product Planograms is stored). A new version of SPHQ, which includes feature enhancements, defect fixes, a re-platform of the collaboration functionality (PACS to Store Net), and associated database implementation is available from the vendor, Fifth Dimension. The project is about the version upgrade from SPHQ 2.411 to SPHQ 3.010.
Responsibilities
Analyzing the Business Requirement Document through co-ordination with Business Analyst and attending the review call for the same
Preparation of Project Start up documents and estimates
Reviewing the test scenarios, test cases for System, System Integration, Regression and End to End testing
Task allocation for the team members during the test design and the test execution.
Test Planning for the execution and the different iterations
Pulling the execution reports from the QC and preparing the execution report on the daily basis and reporting to the client in the defect triage meeting. Or pulling the metrics using QC Extractor tool
Preparation of Test Summary Report and the Sign off document during the project closure
Presenting the recommendations for the test summary report
Coordination between Onsite team lead and offshore team members
Direct communication with Client for handling Individual projects.
Reviewing the Test Cases & Execute the test case
Followed up the requirement changes with business and analyst
Tracking the bugs into the defect tracking tool
Interacting with Developers for assisting them in Identifying, Simulating, Resolving and Tracking of problem events
Preparation of Defect Log and Test Reports
Preparation of Daily Status Report and send the same to client on daily basis
Updating the Client Status Report and Status Sheet on weekly basis
Environment
Testing Environment
Tool
Quality Center 9.2
Operating System
Windows XP
Project#7
Title
Locations
Client Name
OGRDS - Nielsen
Role
System Analyst/Test Lead
Location
TCS - Chennai
Duration
March 2011 to September 2011
Project Description
To provide Global Operations with a consistent business process and technology platform that enables global content by implementing best demonstrated practices to govern, create, maintain, publish, and analyze data values for all stakeholders while providing the authoritative source of data assets in a flexible and scalable architecture capable of expanding into new markets and services aligning with Nielsen's business strategy.
Responsibilities
Analyzing the Business Requirement Document through co-ordination with Business Analyst and attending the review call for the same
Preparation of Project Start up documents and estimates
Reviewing the test scenarios, test cases for System, System Integration, Regression and End to End testing
Task allocation for the team members during the test design and the test execution.
Test Planning for the execution and the different iterations
Pulling the execution reports from the QC and preparing the execution report on the daily basis and reporting to the client in the defect triage meeting. Or pulling the metrics using QC Extractor tool
Preparation of Test Summary Report and the Sign off document during the project closure
Presenting the recommendations for the test summary report
Coordination between Onsite team lead and offshore team members
Direct communication with Client for handling Individual projects.
Reviewing the Test Cases & Execute the test case
Followed up the requirement changes with business and analyst
Tracking the bugs into the defect tracking tool
Interacting with Developers for assisting them in Identifying, Simulating, Resolving and Tracking of problem events
Preparation of Defect Log and Test Reports
Preparation of Daily Status Report and send the same to client on daily basis
Updating the Client Status Report and Status Sheet on weekly basis
Environment
Testing Environment
Tool
Quality Center 9.2
Operating System
Windows XP
Project# 8
Title
EMEA
Client Name
Citibank
Role
System Analyst/Test Lead
Location
TCS - Chennai
Duration
February 2010 to February 2011
Project Description
Citicorp Investment banking with trading is enhanced with EMEA releases quarterly once with maximum of 4 in a year. Different time lines and support are marked as EMEA Off-Releases. Every release will support different countries like Czech Republic, Baharain, Belgium, Greece, Spain, UK and UAE regions as per the latest market standards. Every enhancement release has its own features to make sure code changes works as expected in SIT region before the code moves into UAT and production. RM‘s will coordinate with the respective development, SIT, BAU business teams to make sure the code changes are addressed accordingly.
Responsibilities
Analyzing the Business Requirement Document through co-ordination with Business Analyst and attending the review call for the same
Preparation of Project Start up documents and estimates
Reviewing the test scenarios, test cases for System, System Integration, Regression and End to End testing
Task allocation for the team members during the test design and the test execution.
Test Planning for the execution and the different iterations
Pulling the execution reports from the QC and preparing the execution report on the daily basis and reporting to the client in the defect triage meeting. Or pulling the metrics using QC Extractor tool
Preparation of Test Summary Report and the Sign off document during the project closure
Presenting the recommendations for the test summary report
Coordination between Onsite team lead and offshore team members
Direct communication with Client for handling Individual projects.
Reviewing the Test Cases & Execute the test case
Followed up the requirement changes with business and analyst
Tracking the bugs into the defect tracking tool
Interacting with Developers for assisting them in Identifying, Simulating, Resolving and Tracking of problem events
Preparation of Defect Log and Test Reports
Preparation of Daily Status Report and send the same to client on daily basis
Updating the Client Status Report and Status Sheet on weekly basis
Environment
Java,J2EE,Windows XP
Tool
Quality Center 9.2
Operating System
Windows XP
Project#9
Title
WPS-HV-IA
Client Name
QWEST
Role
System Analyst/Test Lead
Location
TCS - Chennai
Duration
Septemeber 2010 to February 2010
Project Description
Qwest provides VOIP services under the brand name of OneFlex. Different plans exist under OneFlex for residential usage and business usage. Qwest offers various flavors of VOIP services to consumers. BVOIP - Business Voice over Internet Protocol, is the service targeted towards consumers who acquire commercial VOIP services.The BVOIP services surround around the OneFlex umberlla of WPS-HV-IA, Websphere Portal Server-Hosted VOIP-Integrated Access.
Responsibilities
Analyzing Business Requirements Document and Functional Specification Document to develop detailed test cases and Functional Testing
Analyzing the Business Requirement Document through co-ordination with Business Analyst and attending the review call for the same
Preparation of Test cases in Mercury Quality Center
Reviewing the Test Cases & Execute the test case
Followed up the requirement changes with business and analyst
Tracking the bugs into the defect tracking tool
Interacting with Developers for assisting them in Identifying, Simulating, Resolving and Tracking of problem events
Preparation of Defect Log and Test Reports
Preparation of Daily Status Report and send the same to client on daily basis
Updating the Client Status Report and Status Sheet on weekly basis
Environment
Testing Environment
Tool
Quality Center 9.2
Operating System
Windows XP
Hexaware Technologies Pvt Ltd
Senior Software Engineer
I worked in Hexaware for 3 years as a test lead involving onsite and offshore teams.I have worked in banking domain with different technologies and different clients. Received many appreciations from client during my tenure in hexaware.
Project#1
Title
Bank of Montreal
Client Name
BMO,Rogers,Air Canada
Role
System Analyst/Team Member
Location
Hexaware - Chennai
Duration
October 2009 to Septemeber 2010
Project Description
Bank of Montreal is Canada's Fourth largest Bank and is classified as a Domestic Chartered Bank. It operates under the corporate brand BMO Functional Group. It offers a broad range of credit and non-credit products and services directly through Canadian and non-Canadian subsidiaries, offices and branches.
Harris wholly owned by BMO, operates a community banking business in United states, based in Chicago providing retail banking and private client an personal trust services as well as corporate and investment banking through Harris Nesbit. It also provides investment dealer services through Nesbitt burns group of companies.
Responsibilities
Involved in SIT Testing for the Change Request received from three clients BMO, Rogers and Air Canada
Analyzing the Business Requirement Document through co-ordination with Business Analyst
Identifying the critical Test Scenarios related to PeopleSoft Modules such as Workforce administration, Benefits, compensation, Time and Attendance
Involved in Database Testing using SQLs in oracle 9i
Preparation of Test cases in Mercury Quality Center
Performing Smoke, Regression, Functional Testing for the modules identified
Co-ordination with developers in raising and closing of Defects in QC
Environment
Testing Enviroment
Tool
Quality Center 9.2
Operating System
Windows XP
Project#2
Title
UCSIII – SAP
Client Name
Deutsche Bank
Role
Team Member
Location
Hexaware - Chennai
Duration
April 2009 to October 2009
Project Description
Deutsche Leasing (DL) is one of the Germany's largest and most successful Leasing Finance Companies. The company provides a comprehensive range of leasing services and insurance packages for information and communications technology assets, vehicles, machinery and industrial equipment, medical technology equipment and energy products on behalf of endless the processes of the leasing business throughout the life cycle of a leasing contract/asset.
Responsibilities
Involved in the preparation of test plans, which specify testing overview, testing approach, Testing strategy, roles & responsibilities and scope of testing
Documented Test cases corresponding to business rules and other operation condition
Involved in to develop Business Events, Prerequisites, and Conditions Manually performed functional testing for UAT Fictional Testing Business Process
Created Test Data sheets for Recruitment, Gross Payroll, Net Payroll, Time Management, and Benefits, Compensation Management for functional testing
Recruitment–Manually performed functional testing Vacancies, Advertisements, Recruitment Instruments/Media, Recording applicant Data, Optical Archiving Applicant Documents, Applicant Administration, Administration of the Selection Procedure, Applicant Selection for Vacancies and Applicant Hiring and bug tickets uploaded in to TD (TestDirector)
Gross Payroll – Manually performed functional testing of Wage Types, Processing Time Data, Payments and Deductions, Schemas, Functions, Calculation Rules, Internal Tables, Factoring, Cumulating and Storage bug tickets uploaded in to TestDirectory
Net Payroll – Manually performed functional testing Benefits: Manually performed functional testing Benefit Areas, Enrollments (PA90), Health Plans, Insurance Plans, Savings Plans, Spending Accounts, Credit Plans, Eligibility, Termination, COBRA (PA89), Reports( PA96), Mapping Documents, Inbound and Outbound Interfaces and Payroll Integration with Treasury and bugs uploaded in to TD (TestDirector)
Manually performed positive and negative testing in the all segments
Monitor testing progress and influence the timely completion of testing and analyze and reporting results
Performed User Acceptance Testing (UAT), Validation Testing, Smoke Testing, Unit testing, Functionality Testing and Integration TestingExecuting the Test Cases
Involved in Data Migration testing i.e. used old data and checked the validity of the data
Preparation of Test Data by Writing SQL Scripts
Performed Life Cycle Testing
Performed Compare Testing
Performed Sanity Testing,Integration, System testing and Regression testing
Defect tracking and reporting by using Defect management tool - MQC 9.2
Preparation of Test Reports
Environment
SAP,Oracle 8.7,Windows NT,Manual Testing, Testing Directory
Tool
Quality Center
Operating System
Windows XP
Project# 3
Title
UCSIII – Data Migration
Client Name
Deutsche Bank
Role
Team Member
Location
Hexaware - Chennai
Duration
November 2008 to March 2009
Project Description
UCS is component based integrated leasing system includes re-design, re-engineering, re hosting IBM Mainframe application on the UNIX platform. The leasing system handles financial leasing, service contract management as well as asset management system, product management, re-financing, and collection with unified customer master. The system supports the business activities throughout the lifecycle of a contract or life of an asset. It replaces the existing mainframe applications with a unified approach for various divisions that processes Contracts and the Open Lease based S-Direct systems
Responsibilities
Executing the Test Cases
Preparation of Test Data by Writing SQL Scripts
Performed Life Cycle Testing
Performed Compare Testing
Performed Sanity Testing,Integration, System testing and Regression testing
Defect tracking and reporting by using Defect management tool - MQC 9.2
Preparation of Test Reports
Environment
Development and Testing Environments
Tool
Quality Center
Operating System
Windows XP
Project#4
Title
UCSIII – CEAnF
Client Name
Deutsche Bank
Role
Team Member
Location
Hexaware - Chennai
Duration
October 2007 to October 2008
Project Description
Deutsche Leasing (DL) is one of the Germany's largest and most successful Leasing Finance Companies. The company provides a comprehensive range of leasing services and insurance packages for information and communications technology assets, vehicles, machinery and industrial equipment, medical technology equipment and energy products on behalf of endless the processes of the leasing business throughout the life cycle of a leasing contract/asset.
Responsibilities
Executing the Test Cases
Performed Sanity Testing,Integration, System testing and Regression testing
Defect tracking and reporting by using Defect management tool - MQC 9.2
Preparation of Test Reports
Environment
Testing Environment
Tool
Quality Center
Operating System
Windows XP
Teledata Informatics Ltd
Testing Engineer
I worked in Teledata for 1 and half years as a test lead involving onsite and offshore teams.I have worked in various domains like banking,marine and logistics with different technologies and different clients. Received best tester award for one of the project which i have worked on. Received many appreciations from client during my tenure in teledata.
Project#1
Title
Fleet Personnel Management
Client Name
Deutsche Bank
Role
Team Member
Location
Teledata - Chennai
Duration
March 2007 to October 2007
Project Description
Ship Manager provides an easy and effective way of taking care of the shipping fraternity’s requirements of HR management by means of its Fleet Personnel Management module. The module provides you with the facility of maintaining all the details of your personnel right from the day they are recruited until the day they are relieved and of all their service details in between. It also provides you with the facility of maintaining the details of your floating staff from that of the office staff.
Responsibilities
Analyzing Business Requirements Document and Functional Specification Document to develop detailed test cases and Functional Testing
Reviewing the Test Cases & Execute the test case
Tracking the bugs into the defect tracking tool
Testing the Functionality, System, Integration and Regression
Modifying the test cases according to the change requests
Interacting with Developers for assisting them in Identifying, Simulating, Resolving and Tracking of problem events
Preparation of Defect Log and Test Reports
Environment
Testing Environment
Tool
Quality Center
Operating System
Windows XP
Project#2
Title
Affinity
Client Name
Deutsche Bank
Role
Team Member
Location
Teledata - Chennai
Duration
September 2006 to February 2007
Project Description
The Affinity project is the design, development and integration of a number of modules that will provide a fully integrated, multi-modal transport and logistics management system. The Application mainly focuses the
Contact this candidate