Administrative Assistant, Customer Service, A/R, A/P

ANN K. TAYLOR

Plano, Texas

Cell: 214-***-****

*********@**.**.***

PROFILE SUMMARY I have provided exceptional, professional administrative support, accounts receivable/payable, with 15+ years of experience, offering versatile office management skills and proficiency in Microsoft Office programs. I am a solid planner and problem solver who can readily adapt to change. I am adept at developing and maintaining administrative processes that reduce redundancy, improve accuracy and efficiency, and achieve organizational objectives.

SPECIAL SKILLS:,

Software Experience: Proficient in Microsoft Word, Excel, Access, Quicken, Quickbooks, PRISM, Publisher, Power Point, Adobe Acrobat, WordPerfect, Paint, Peoplesoft A/P, and several custom programs.

Strong client care experience. Typing: 75 wpm

RELEVANT EXPERIENCE:

San Saba Royalty Company, LLC (October 2004-July 2016)

Dallas, Texas 214-***-****

Property Transaction Coordinator / Account Administrator / Database Application Analyst: San Saba Royalty Company, LLC pursued the acquisitions of oil, gas and mineral interests. Being the first employee of this startup company, I actively contributed in establishing their business process. I directed daily operations as it pertains to communications with sellers and buyers, oil and gas operators, and transactions associated with property ownership and transfers. Managed the establishment of a custom database to track mineral acquisitions. Created customized merge documents (e.g. invoices to buyers, oil, gas & mineral conveyances, correspondences) for these acquisitions, utilizing the automation of the database. Maintained impeccable accuracy in the database for accounts receivable/payable and seller information.

Advised sellers to choose the correct method of transfer of their property to fit their needs.

Managed emails and postal mail for requests from sellers and buyers.

Reviewed for accuracy and processed deeds from sellers and to buyers, sending deeds to record including e-recording. I am a notary.

Alerted oil and gas operators and appraisal districts of these transfers.

Evaluated for accuracy and processed resulting division/transfer orders from oil & gas operators.

Provided general office duties such as maintaining office supplies, answering a busy phone line, and handling folder/inserter/mailing equipment.

Standard Register Company (June 1989-June 2004)

Nashville, Tennessee 615-***-****

Client Care/Account Administrator 1992-2004: Promoted to assist three sales representatives for healthcare business forms and equipment including high volume electronic order entry and inventory control (PRISM), proposal compiling, liaison between customers, plants and warehouses, forms design, and accounts receivable. I provided sales assistance in coordinating all aspects of client care with an emphasis on direct contact with customers.

District Secretary 1989-1992: Secretary for 15 sales representatives with an emphasis on customer service, presentations, and account administration. I was responsible for maintaining an extensive brochure library, administration and demonstration library, distributive training library, heavy proposal compiling, electronic data interchange, cost-effective ordering of office supplies, forms design, spreadsheet reports with a working knowledge of formulas, and general secretarial duties including answering a 10 line phone system.

EDUCATION: University of Texas at Austin

Youngstown State University

Major: Nursing; Minor: Psychology

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