Customer Service Medical Assistant

Alexis Flores

**** ******* *** **. ********, TX *7407

832-***-**** Mobile

***************@*****.***

SUMMARY:

Highly dependable and supportive individual with the sound understanding of medical support and clerical tasks. Effective communication skills with diverse group as well as great customer service capability. Willing to adapt to new policies and procedures. Motivated to obtain a position as a medical assistant in an organization which fosters growth in a team environment.

PATIENT CARE KNOWLEDGE:

• Checking vitals and blood pressure

• Performing injections, phlebotomy, EKG’s and basic lab tests

• Room preparation and equipment sterilization

• Describing prescriptions

• Patients’ education and answering questions

• Coding charts Interpretation

CLERICAL SKILLS:

• Files organization

• Collection and documentation of patient information

• Medical records maintenance

• Computer Skills- Microsoft Applications: Word, Excel, Outlook, Powerpoint

EDUCATION & CERTIFICATIONS:

Medical Assisting Certificate Texas Health School 2017

Nursing Assistant Texas Health School 2017

Phlebotomy and CPR Certifications Texas Health School 2017

High School Diploma Kempner High School 2015

WORK EXPERIENCE

Medical Assistant Externship Fry Road Pediatrics 2017

Panda Express Supervisor 2016-2017

Subway Sandwich artist 2014-2015

The Children’s Place Team Member 2015-2016

ADDITIONAL CAPABILITIES

• Familiar with medical terminology

• Knowledge of medical ethics and confidentiality

Volunteer Work

Helped out with handicapped children in school work and outdoor activities.

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