Beverly Pinckney-Walker

*** ****** ****** *****

Oxon Hill, MD 20745

240-***-****

ac07ph@r.postjobfree.com

Employment: Intersolutions, Inc.

Title: Concierge

Length of Employment: August 2012-Present

Participates in the management of the organization by providing concierge and administrative services to various luxury apartment complexes in the Washington, D.C. area.

Responsible for greeting residents and their guest. Screening individuals entering and exiting the building and to stay abreast of any suspicious activities. Answer telephone calls regarding service request, building inquiries, and calls from potential residents. Record building incidents, discrepancies, and provide solutions to the residents and escalate issues to upper management and law enforcement when warranted.

Serves as an information liaison between all divisions within the complex (Leasing, General Management, and Maintenance). Constantly updates and maintains calls, request, and inquiries and routes information to best serve all parties.

Maintain the complexes general email box and promptly respond to all comments and requests.

Remains abreast of all building functions and structures in order to properly provide valid information to all residents and potential residents.

Employment: Mirant Mid-Atlantic,

Title: Administrative Assistant/Quality Assurance

Length of Employment: April 2007-August 2012

Provided expertise in general clerical, secretarial, receptionist, word processing, filing, and record keeping.

Provided administrative support to the Deputy Director of finance. Coordinated all aspects or meetings, travel, trainings, and other events. Monitored deadlines, followed up on delegated task, and provided appropriate reminders.

Coordinated mailings and various distributions of information and marketing materials.

Employment: American Health Care Association

Title: Data Entry Specialist

Length of Employment: May 2005-April 2007

Performed a variety of administrative supportive functions including but not limited to document filing, retrieving, and copying case file materials. Entered data on-line to case files and other databases. Types, edits, correct documents, charts and tables. Answered and redirects incoming telephone calls.

Responsible for routine file maintenance, including backup copies of original files, and working files. Organized and maintain correspondence files.

Supported the Senior Director of financial innovations. Processed expense statements, maintains the directors’ calendar, and coordinated appointments by phone and email. Coordinated travel arrangements and submitted for reimbursements.

Employment: Washington Adventist Hospital

Title: Medical Records Technician

Length of Employment: February 2003-May 2005

Organized and evaluated patient medical records for an office. Reviews medical records for accuracy and completeness. Abstracts and codes clinical data using standards classification systems.

Participated in quality assurance, improvement, and compliance projects for the organization.

Filed and pulled medical records. Supervised and trained staff to be accurate, efficient, and timely with submitting billing forms. Scanned all emergency room charts. Abstracted and coded all emergency room billing forms and forwarded all scanned emergency charts to the coder.

Researched all unbilled emergency room charts in the SMS database, answered telephones; referred inquiries to the appropriate staff members.

Education:

Medical Billing and Coding Certification, Sanford Brown Institute, July 2010

Criminal Justice, University of Maryland University College October 2000-April 2002

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