Kenneth Koswener

Mahopac, NY *****

(home) 845-***-****

(cell) 914-***-****

(fax) 845-***-****

ac07nw@r.postjobfree.com

-Seasoned Agility Leadership -

SUMMARY:

IT Support Specialist with many years of business knowledge, providing practical and efficient project management, business analysis, process development, strategic planning, systems and controls, and functional support services to a wide array of national and local business clientele. Possesses the ability to lead or be part of teams. Highly analytic with solid communication and presentation skills.

EXPERIENCE

ADP, LLC 5/2007 – 2/2017

Senior Client Service Analyst (Tech Application Analyst II & III)

Assistant Oracle 11g DBA

Senior member of the Tier 3 support team with responsibility to the largest and most visible clients.

Supported Enterprise EV4, EV5 and peripheral applications worldwide.

Performed analysis of Oracle databases to increase and maintain performance.

Subject matter expertise included Enterprise EV5/PeopleSoft architecture, database administration (Oracle 11g, SQLServer,) and environmental (network and server & desktop platform) issues.

Collaborated with internal development teams, both domestic and offshore, to correct deficiencies in the application, and to develop new features in the application.

Developed reporting systems, delivering intelligence from client databases.

Developed data migration and import/export paradigms and procedures for moving application data to and from external, non-ADP applications to Oracle.

Created training curriculums for ADP associates on various aspects of the application and its related components.

HR21 (Division, JGI,Inc.) 7/1998 – 5/2007

Senior Technical Consultant

•Implemented, maintained, and upgraded ADP EV2, 3 and 4 installations at client sites on both a functional and technical levels.

•Modify, test, upgrade and manage medium- and large-scale projects.

•Design and recommend appropriate infrastructure for ADP Enterprise clients, including Disaster Recovery strategies and TCO analysis.

•Modify and customize HR and Payroll tables in AutoLink.

•Responsible for UAT Testing in addition to documenting functional and technical specifications (ACS Certified)

•Performed backfill and emergency DBA (Oracle and SQL Server) duties for clients.

•Although not a sales position, responsible for pre-sales support and multiple sales lead generation, during tenure, totaling tens of thousands of dollars.

Sentinel Real Estate, Inc. 2/1997 – 7/1998

•Provided functional administration, analysis, design and implementation of corporate applications.

•Lead on ADP implementation and on corporate-wideY2K remediation project.

•Wrote functional and technical specifications for IT procurements.

•Designed and rolled out all desktop and laptop systems.

Gruntal & Co., Inc.

Manager of Desktop Support

•Managed the desktop support group.

•Performed network administration and analysis.

•Began the design and implementation of first intra-company network.

•Acted as Database Administrator (MS SQL Server v6.0).

NYC Transit Authority

Information Technologies procurement specialist.

Network design and deployment.

Prior to NYCTA, fifteen-year experience with R/M and Micro Focus COBOL for the development and maintenance of various micro- and mini-computer based applications.

TECHNICAL SKILLS:

UNIX (SVID, SV32, SVR4, HP/UX, Linux) Visual Basic, C, RM & MF-COBOL, PeopleCode (ADP Ecode), SQL, SQR, proficiency in MS-Office Suite, Project Planning and Management, Oracle (10, 11, 12), MS SQL Server, various network topologies (including TCP/IP, IPX, AppleTalk,) backup and recovery paradigms, security and disaster planning, various commercial accounting systems, mission critical response scheduling.

EDUCATION:

Polytechnic Institute of Brooklyn

Brooklyn College (City University of New York)

Stuyvesant H.S., City of New York

Member SHRM

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