Facilities Manager

Hisham Halawi

**** ***** ** ** *** **

Redmond, WA, 98052

425-***-****

*******@******.***

Career Objective:

Recently re-located to the United States and seeking to continue my progression in the facilities management field. I have been operating at a senior and strategic level and looking to move into senior management and director level roles. Interested in Senior Facilities Manager and Facilities Director roles for both commercial and residential organisations.

Employment History:

Consultant, U.K. and Europe. Jan 2015 to present

Projects and Operations Manager

London & Europe

Project Board Governance at Connaught Academy Trust delivering feasibility studies, programme and project management of a large capital project in excess of $3 million;

Director responsible for Health and Safety and Property, including building projects, maintenance, financial management and business continuity;

Operations Manager for a European Union (EU) Organisation in Bosnia. Established suitable office accommodation, writing statement of requirements and acquisition of assets within budgets set;

Responsible for training of staff and line management for 11 personnel;

Managed and led teams covering the country; coordinating activities, setting objectives and coaching and mentoring team leaders to achieve set objectives;

Providing situational awareness to the head of EU delegation for the duration of the project.

Mainstay Group Aug 2015 to Jan 2017

Estate Manager

London, U.K.

Management of a 400 luxury condo estate;

Preparation of budgets and service charges in excess of $2 million;

Preparation of specification and tender documents, evaluating and awarding contracts and management of contractors on site;

Preparation of weekly and quarterly reports to Management Committee;

Project management of major capital works to the value of $500,000;

Hire, train and mentor employees.

Surrey County Council Sept 2009 to Aug 2015

Asset Strategy Partner / Relationship Manager

London, U.K.

Portfolio of over 300 properties, including schools, libraries, day centres, fire stations and offices.

Managed the strategic interface between the Estates Department and the Operational Services (Adults, Communities & Culture, Fire Service). Delivered their corporate strategies through identified property solutions;

Built and developed relationships at a senior level to influence key stakeholders to plan, develop and deliver innovative improvements to the asset portfolio – improved library at Woking, new fire station at Guildford;

Reported to, advised and managed the elected Local Government Official Members process for strategic business cases for approval for the delivery of additional school places in the County of Surrey. Coordinated education related capital bids and strategies;

Delivered innovative improvements to the asset base supporting wider aims and objectives of Operational Services – improvements to Day Centre provision utilising vacant properties;

Successfully delivered capital plans, programmes and projects by developing robust business cases to improve service delivery and reduce cost – Registration service co-located with a library in Farnham to reduce costs and increase visitors to the library;

Proactive development and delivery of joint projects with strategic partners resulting in the mutually beneficial opportunities for schools and communities – working closely with Diocesan Authorities to jointly deliver school places;

Managed stakeholder engagement with Borough Councils and operational services garnering support for innovative property solutions – Social Services located in Borough Council offices and libraries utilising other public sector assets.

British Ministry of Defence Apr 2003 to Jan 2005

Director of Communications and Spokesman to the Arabic Media (Active Duty)

Iraq

Facilitated meetings and briefings with Senior Politicians, Ambassadors and Military Attaches, including the President of Lebanon;

Coordinated facilities for members of the press to view various military activities;

Established strong relationships with editors, programme managers and regional politicians;

Undertook live and recorded interviews for local, regional and international media channels;

Delivery of good news stories to the media of positive Coalition Forces activities in the region.

Surrey County Council, London, U.K. Dec 1999 to Sept 2009

Senior Facilities Manager

London, U.K.

Planned, implemented and monitored accommodation schemes ensuring completions were on schedule and within budget;

Specified, commissioned and reviewed adaptation, refurbishment and relocation projects throughout the property portfolio;

Managed the office portfolio for the whole of the County Government Authority, delivering services on time and cost effectively;

Commissioned a range of FM related contracts, monitored and evaluated their performance to deliver within defined budgets;

Developed and observed planned maintenance programmes;

Provided relevant and timely financial and progress information to the Departmental Property Manager.

Organisation for Security and Cooperation in Europe (OSCE) Mar 1997 to Sept 1998

Facilities and Logistics Manager

Bosnia and Herzegovina

Handled all logistical and facilities matters in support of 450 members of staff;

Managed the maintenance and facilities of field offices;

Interviewed, hired, prepared contracts and financial administration for over 250 local staff;

Managed staff in operations centre and co-ordinated a large area involving over 450 personnel;

Liaised with members of the security and international organisations regarding security and logistical support;

Implemented reviews regarding safety and security.

British Ministry of Defence Jan 1991 to Mar 1997

Property Manager

London, U.K.

Controlled all aspects of a $500,000 facilities and estates management contract;

Assisted the Estates Director with planning over the short, medium and long term including strategic plans;

Undertook reviews of security, health & safety and fire precautions and implemented remediation actions;

Managed all new building works including the tendering of contracts and supervised contractors to tight budgetary targets, achieving regular cost savings;

Dealt with all premises management issues and ensured all buildings and services were maintained and serviced to high standards, within service charge budgets and current legislation.

Major Accomplishments / Milestones

Simultaneously manage multiple tasks and projects;

Established 5 year education capital programme valued at $300 million;

Drove 5 year Schools Programme to deliver 300 additional classrooms to meet the expanding need of school places in the County of Surrey, U.K.;

Provide creative solutions to complex problems with clear thinking;

Managed and delivered a $2m maintenance and compliance budget covering over 200 buildings;

Produced Fire Risk Assessments to libraries, day centres, elderly homes, fire stations to meet the Regulatory Standards and new law;

Facilitated 150 international supervisors from different countries in Bosnia, an uncertain and changing environment, accommodating them, providing them with interpreters and drivers, ensuring their security and safety and training them to carry out their roles;

Strong ability to assimilate and analyse information to produce results;

Initiated and delivered an asset management plan for the Library, Fire, Communities and Adults Services within the Local Government of Surrey, U.K.;

Controlled and monitored a capital works budget of $2.4m;

Practical approach to strategic and tactical thinking;

Developed the capital funding policy for schools informing and utilising all funding sources and capital allocations, including developer contributions;

Award for excellence in the field;

Queen’s Commendation for Valuable Service (QCVS)

Education and Certifications:

Masters Degree in Conflict Resolution (International Studies) Sept 1998 to Dec 1999

University of Bradford, U.K.

Member British Institute of Facilities Management (MBIFM)

Member Association for Project Management (MAPM)

Member Institute of Leadership and Management (MInstLM)

PRINCE2 Practitioner

Institution of Occupational Safety & Health (IOSH) – Managing Safely

BIFM – Thinking Strategically

Legionella Awareness

Fire Risk Assessment Assessor.

ILM Level 7 Certificate in Leadership and Management

ILM Level 3 Award in Workplace Coaching for Managers

Certificate of Coaching & Motivation

Certificate in Teaching in the Lifelong Learning Sector

First Aid at Work certificate

Certificate in Principles of Business and Administration

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