Zenora Tranquada
Brooklyn, NY 11201
Telephone 917-***-****
Email –***************@*****.***
Objective To obtain employment in which I can effectively utilize my skills, gain new experiences and opportunities for advancement based on my performance.
Skills Summary Extensive experience working with the physically challenged; basic computer usage, office equipment usage, filing, meeting and greeting, phone management, etc; hardworking; reliable; punctual; excellent communication skills; ability to work in a team or independently, goal orient; willing to learn/fast learner,etc.
Experience
12/07/09-Present Camba /PSWS Brooklyn, NY
Residential Aide
Assist clients in the development of daily independent living skills including personal hygiene, laundry and providing personal care items.
Prepare and distribute meals to clients while maintaining Department of Health code for food handling.
Assist Shift Supervisors in the bed management process.
Provide orientation to new clients of the facility.
Document all pertinent information in the Residential Aide log book to ensure communication among the staff and also administrators.
Escort clients to appointments such as housing and medical appointments
Aid in the management of crisis in the facility
Provide clients with personal care items
Conduct group activities that will aid clients in maintaining ADL skills.
11/07-11/08 Center for Family Support New York, NY
DayHab Specialist
Worked one-on-one with clients to develop life outcomes and goals.
Escorted client on excursions to assist in developing social, travel and many other interactive abilities.
Tutored clients to improve reading and writing level.
Provided training for clients on money management.
Worked with various service providers to afford clients volunteer opportunities.
06/01- 01/07 Life spire Brooklyn, NY
Administrative Assistant/Developmental Aide/Direct Care Counselor
Maintained personal and administrative records
Managed and updated attendance records of all program participants
Scheduled meetings and managed calendar
Prepared purchase orders
Managed petty cash; tallied receipt totals against amounts distributed
Handled call management (answering request for information, routing, etc.)
Utilized various office equipment in the completion of task including, photocopier, faxes, etc.
Created reading and writing assignments for clients
Helped clients with daily activities of living (meal prep, feeding, community inclusion and other)
Chaperoned trips
Taught skills for community inclusion (travel, independence, communication, etiquette, etc.