Customer Service Data Entry
Resume:
Scherline Valbrun
Boynton Beach Fl 33345
*********@*****.***
• Data Entry • Time Management
• Team Management • Detailed Oriented
• Customer Service • Adaptable
• Independent Analysis • Interpersonal
Objective
To obtain a position as a team player, that will enable me to use my organizational skill, educational and customer service background and ability to work well with others.
Work History
Dispatcher, JandL Cable Television 2017
Boca Raton FL 33487
Support field technicians answer heavy incoming calls make outbound call to customers import and export information on wfx and penguin system assist supervisor with techs routes
Dispatcher,
Cable Television Installation & Service, Riviera Beach, FL 2012-2017
Supports field personnel with activation of customer premise equipment
Cancel, reschedule, and reassign work assignments for field technicians
Inform and update field technicians on work in their designated areas
Make outbound calls to customers for dispatch and special projects
Interpret data from workforce management systems to identify current and potential field problems
Personal Assistant/ CNA/HHA, Assisted living Delray Beach, FL 2013-2014
Assisted patients on daily activities as needed
Documented observation, interventions and group activities in the patient record
Meal preparation and laundry as needed
Draw blood
Change bed fitting
Change patients dressing
Urine analyzing
Dispatcher, Amtec, Delray Beach, FL 2008 – 2011
Prepared monthly departmental reports and submitted to supervisor
Scheduled and dispatched workers, work crews, equipment, or service vehicles to appropriate locations according to customer request, specifications, or needs, using radios or telephones
Interpret data from workforce management systems to identify current and potential field problems
Education/Certification
Atlantic High School Delray Beach Fl, (High school diploma)
Palm Beach State College Palm Beach Garden FL
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