Human Resources
Resume:
Janelle E. Cole
Brockton, MA 02301
617-***-**** *********@*****.***
SUMMARY
Bachelor's Degree with extensive experience in administration, human resources, payroll, e-mails distribution and data analysis.
Expertise in verifying time and attendance through the human resources management information system, leave tracking system.
Strong experience in verifying payroll, leave tracking and personnel actions with the Administrative Office using PeopleSoft.
Hands-on experience in providing resources and guidance to employees regarding benefits, compensation, leave administration and other personnel actions.
Well versed in formulating and monitoring performance appraisal tracking database.
Good experience in maintaining manager’s schedule and reviewed memorandums.
Proficient in preparing presentations for Managed Care Coordinator staff meetings and disseminated meeting minutes.
SKILLS
Language: English (Proficient), Spanish (Intermediate)
Software: CM-ECF; Lotus Notes; Microsoft Office; PACTS; PeopleSoft; WordPerfect
Administration: Event Planning, Benefits Administration, Leave Administration, Tickets
Human Resources: Payroll, Talent Acquisition, Data Analysis, Employee Relations, Performance Management, Conflict Resolution
EDUCATION
Bachelor of Arts, Education - University of Massachusetts, Amherst, MA
Minors: Spanish, African-American Studies
Degree Conferred - February 2002 (Cum Laude)
PROFESSIONAL EXPERIENCE
Massachusetts Bay Transit Authority (Winter Wyman and Associates)
Human Resources Contractor
February 2017 – Present
Assist with I-9 compliance review project.
Process and upload benefits documents into electronic personnel file.
Initiate and conduct background check for new hire candidates.
Schedule interviews and work force assessment testing.
Data entry specialization and spreadsheet management.
United States Probation and Pretrial Services
Administrative Assistant
October 2014 – June 2016
Request verification from various organizations to assist Probation Officer in preparation of the presentence investigation report.
Request dockets and police reports for adult arraignments and juvenile records of clients.
Administer record checks and upload to PACTS database.
Provide receptionist coverage which includes various interactions with the public, court staff, attorneys, and clients.
Process mail distribution.
United States Probation and Pretrial Services
Human Resources Assistant
April 2007 – September 2014
Completed and submit confidential action forms (step increases, appointments, terminations, retirements, transfers, promotions, etc.) to the Administrative Offices (AO) of the U.S. Courts for processing.
Expedited personnel matters for Clerk's Office, Judges, Law Clerks, Judicial Secretaries, Court Reporters, U.S. Probation and Pretrial Services.
Updated the local personnel files.
Additional Responsibilities:
Mentored, collaborated, and chaperoned the Nelson Fellowship and Lindsay Fellowship Programs.
Initiated paperwork and administered FBI fingerprint for interns and potential candidates of employment with the USDC - Clerk’s Office, US Probation and Pretrial Services, and Chambers.
Verified time and attendance through the Human Resources Management Information System Leave Tracking System.
Formulated and monitored performance appraisal tracking database.
Reviewed vacancy announcements and position descriptions.
Coordinated the annual Health and Wellness Benefits Fair.
Checked references and verified employment history.
Initiated paperwork and administered FBI fingerprint for interns and potential candidates for employment with the USDC - Clerk’s Office, US Probation Office and Pretrial Services.
Verified payroll, leave tracking and personnel actions with the Administrative Office using PeopleSoft.
Assisted in the recruiting process and conducted orientation.
Provided resources and guidance to employees regarding benefits, compensation, leave administration and other personnel actions.
United States District Court, Clerk's Office
Human Resources Technician
July 2005 – April 2007
Scheduled and proctored United States Probation Officer exam.
Collected incoming resumes, mailed correspondences to candidates and composed list of applicants.
Scheduled interviews, distributed interview schedule and resume to interview panelists, and escorted candidates to interviews.
Sent email notification of annual performance evaluations and updated spreadsheet for three agencies: Probation, Pretrial Services and U.S. District Court.
Coordinated and obtained quotes from various newspapers for postings of vacancy announcements.
Posted vacancy announcements on the J-NET, external websites and social media.
Boston IVF, Inc.
Floating Administrative Assistant
April 2005 – July 2005
Prepared fee tickets for each scheduled patient on a daily basis.
Collected and tallied monies for physician services.
Coordinated managed care authorizations for In Vitro Fertilization procedures from insurance companies.
Maintained calendars of patient schedules for 12 Reproductive Endocrinologists.
Traveled to three campuses (Boston, Waltham and Quincy) of Boston IVF, Inc. for coverage of doctors in the absence of their Administrative Assistant.
Brigham and Women’s Physician Organization
Administrative Assistant
May 2003 – December 2004
Availed administrative support to the OB/Gyn Managed Care Department consisting of 24 Physicians.
Consultant Administrative Assistant to a Pediatric Gynecologist at Children’s Hospital.
Maintained manager’s schedule and reviewed memorandums.
Maintained the IVF database and created correspondences.
Drafted and distributed procedure handouts.
Liaised between doctors and insurance companies to obtain IVF authorizations.
Prepared presentations for Managed Care Coordinator staff meetings and disseminated meeting minutes.
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