Customer Service Sales
Resume:
Tabatha A. Oturu
Woodbridge, Virginia 22192
SUMMARY OF SKILLS
Professional experience working in fast paced environments demanding strong organizational, and interpersonal communication skills. Confident and poised in interactions with individuals at all levels. Detail-oriented, and resourceful in completing projects, able to multi-task effectively. Capabilities include:
Customer Service and Relations
Word Processing and Typing
Computer Operations
Office Equipment Operations
EXPERIENCE
2008 – Present Terrific Treasures LLC. Woodbridge, VA
Concierge Service owner
Maintain and created contacts, brochures, and related business essentials
Responsible for tracking business expenses and updating corresponding accounts
Assisted in planning summer camp programs and activities for children age 4-17 for several businesses
Cleaning and errand services provided for clients
Provide transportation, advertise and promote business, for DaniJosh Fashion LLC
Assist in wedding event set-up and break down for DC Occasions LLC
2007- 2008 Minnie land Private Day School Woodbridge, VA
SACC Director
Responsible for all aspects of the school age program site
Maintained time cards for employees and kept employee files current
Responsible for keeping the center in compliance with licensing regulations
Ensuring the health and safety of the children while at the center
Preparing lesson planning, and staff schedules
Communicated effectively with parents concerning their child
2004 -2007 Chesterbrook Academy Alexandria, VA
Lead Teacher
Planned and implemented curriculum for children, discovering and discovering and expanding children in social, emotional, physical and intellectual development
Lead, instructed, and assisted other assistant teachers in developing classroom plans, programs and activities
Established and maintained communication with parents, and building a professional team environment. Developed and managed Summer Camp activities for ages four through twelve
2003-2004 Johnston&Murphy Fair Oaks, VA
Sales Associate
Ensured that displays were full, clean, merchandised appropriately and organized for public viewing
Performed daily administrative duties, word processing, bank deposits, merchandise shipments, and merchandise transactions
Responded to customers on issues or inquiries, communicated issues or needs with team members, and trained team members to accomplish duties and assigned tasks
2000-2003 Potomac Retail Enterprises, Inc. Arlington, VA
Executive Assistant
Provided general office support for seven corporate employees that included: word processing, database management, filing, and faxing
Maintained property, plant, equipment and handled supply requisition for fourteen stores and the corporate office
Managed Coupon Redemption Program
Worked in stores as needed to minimize interruption of business due to staffing shortages
Conducted initial interviews and administered pre-employment tests
Made bank runs, store inventory transfers and paperwork pick-ups
Initiated special marketing projects to increase sales and inventory turnover
1999-2000 Bright Horizon Children Center Fort Belvoir, VA
Associate Teacher
Provide safe and nurturing environment for children to encourage social, emotional and intellectual development
Designed and implemented a developmentally appropriate curriculum according to guidelines established by Bright Horizons and the National Association for the Education of Young Children
Maintained positive relationships with parents, children and co-workers
Education
George Mason University
Major: Psychology
Completed 21 semester hours
Northern Virginia Community College
Majors: Psychology /Marketing
Completed 61 semester hours
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