Human Resources Management

PROFILE

Over ten years experience in Human Resources/ Labour Relations in both union and non-unionized organizations (Hospitality, Service, Facilities, Manufacturing)

Extensive experience making complex decisions with the appropriate confidence to gain credibility using fair judgment to earn the trust and confidence at all levels of the organization.

Thrives in a fast paced environment

Proven ability to collaborate, negotiate and handle sensitive issues.

Valued team member with solid communication and interpersonal skills.

Responsible, reliable, strong work ethic and ability to maintain confidentiality.

Managed full time Human Resources Generalist.

RELEVANT ACCOMPLISHMENTS

Compass Group Canada Human Resources Manager February 2007 – April 2017

Supported field operations for 1000+ hourly and salaried associates in a heavily unionized and non unionized environment in Health Care, Food Services and Facility Maintenance.

Ensured adherence to all company policies, procedures, Human Rights, federal and provincial legislation and the interpretation of all Collective Agreements.

Worked in partnership and maintained positive relationships with Union Representatives to resolve issues, concerns and grievances for 50 + Collective Agreements.

Actively participated in collective bargaining and ratification of multiple collective agreements while maintaining good relations with union representatives ( not limited to LIUNA, SEIU, Teamsters, OPSEU and CAW)

Built and maintained strong relationships with both internal and external clients.

Work in tandem with all levels of management to meet company goals and initiatives.

Respond to all telephone inquires from managers, associates, union representatives, government parties, legal counsel and general inquires.

Prepared all documentation including offer letters, disciplinary letters, terminations/ layoffs, legal correspondence and responses to employee concerns.

Responded and attended Human Rights, Arbitration and liaised with legal counsel to mitigate any claims against the company,

Assisted in the management of all WSIB, STD and LTD claims ensuring adherence to the company Return to Work Program.

Developed structured training programs and conducted training on policies, procedures, orientation, health and safety and interpretation of collective agreements.

Full cycle recruitment of technical, administrative, and general labour positions.

Participated in performance evaluations and succession planning.

Provide orientation and training to staff for all new account openings and conducted performance management training for managers.

Active member of the corporate Joint Health and Safety Committee.

Assisted managers with decision making and supported the disciplinary process in a fair and equitable manner.

Royal Group Technologies

Human Resources Advisor April 2004- Feb 2007

Prepared and issued all written correspondence to employees, managers and other parties as required.

Administered benefits plan; enrollment, termination, enquires and updates.

Responsible for payroll and tracking attendance/ timekeeping using ITR.

Ensured adherence to all Company policies and procedures.

Facilitated monthly staff meetings.

Managed all employee relations issues and responded to all employee inquiries.

Worked in conjunction with senior management to meet corporate goals and initiatives.

Built and maintained strong working relationships with all levels of the organization.

Developed and implemented Pay Equity Plan and developed a structured bonus program to ensure fairness and equality.

Responsible WSIB, STD and LTD claims management.

Responsible for responding to enquires and liaise with government bodies and outside parties such as the Ministry of Labour and WSIB.

Developed and monitored Return to Work Program.

Organized and actively participated in Joint Health and Safety Committee Meetings, Workplace Inspections, Supervisor Meetings, Management Meetings and Safety Talks.

Developed Task / Hazard Analysis for various positions.

Developed Physical Demands Analysis for various positions.

Trained Emergency Response Team and scheduled annual Evacuation/ Fire drills.

Developed and implemented Material Storage and Lockout Procedures.

Monitored employees for health and safety violations and discipline accordingly.

Conduct injury analysis on a monthly basis.

EDUCATION

Human Resources Humber College 2005-2007

Business Administration Centennial College 2002-2004

Currently working towards CHRP Designation

Member of HRPAO (Human Resources Professional Association)

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