FANCHON C. KENT, MBAHR

*** ****** *** ********, ** 43203 (c) 614-***-**** ac077n@r.postjobfree.com

PROFESSIONAL PROFILE

Human Resources Professional: Focus driven and results oriented. People- person with demonstrated abilities to manage, recruit/staff and lead teams to success.

AREAS OF EXPERTISE

Employment Law

HRIS Technologies:

PeopleSoft/Taleo/BrassRing

Technology Recruitment

Succession planning

Staff Recruitment & Retention

Employee Relations

Benefits Administration

HR Policies & Procedures

Sales Recruiting/Corporate/Exec Recruiting

Comp & salary negotiations

Performance Management

Diversity & Inclusion

Certified Six Sigma White

Belt Lean

EDUCATION

CAPELLA UNIVERSITY, MN MBA, HUMAN RESOURCES AUGUST 2012 FRANKLIN UNIVERSITY, OH BS BUSINESS MANAGEMENT AUGUST 2005 PROFESSIONAL EXPERIENCE

CHARTER/SPECTRUM 2011 TO PRES

Industry provider Internet, Ethernet and cable television services to businesses and residential customers TALENT ACQUISITION RECRUITER

KEY RESULTS:

Partner with hiring manager and HR Partners to process and manage staffing strategies for internal/external perspectives

Build relationships with line and functional leaders to ensure D&I initiatives align with AAP goals

Ensure compliance with state and federal employment hiring practices are consistent and equitable

Partnered with local communities to ensure staffing needs are met for the Direct Sales, Business Class and Inbound Sales Independent HR Consultant Roles

Worked with senior management to create HR policies and procedures, recruit employees, create group benefits, develop orientation, training and incentive programs.

5/3 Bank-Corporate -- Recruiter -2009-2010

ALLIANCE TECHNOLOGY – HUMAN RESOURCES GENERALIST- 2008-2009 Insight North America – Human Resources Generalist - 2007-2008 KEY RESULT:

Provided comprehensive HR support

Proactive issue/problem identification and resolution

Handled workers compensation first report of injury and safety regulations

Conduct coaching sessions and made recommendations for terminations

Evaluated and effectively changed over 235 job descriptions across all levels which resulted in an increase of quality of applicants and hires by 10% per requisition.

Developed and implement procedures to improve the organizations retention rate which resulted in a 25% total cost increase in production and savings of nearly $250,000 annually

Developed processes for an applicant tracking system to ensure compliance with Federal & State laws

Negotiated salary offers and several sign-on bonuses/relocation packages for exempt and non-exempt levels.

Played a key role in ensuring the implementation of programs and policies in the areas of training, compensation, benefits, referral incentives and new-employee orientation.

Reduced benefits turnover costs by 5% annually through recordkeeping and training of new hires with results in a cost saving benefit of nearly 8,000 per new hire

Resume of Fanchon Kent Page 2

Tasked with the upkeep of the employee manual; made changes that improved hiring process, employee disciplinary actions, reinforced code of conduct, and reduced the number of FMLA claims by increasing the number of sick days allotted per year by 3% per FTE by increasing the PTO to the benefits plan

Managed individual employee relations cases from incident reporting through final disposition JPMORGAN CHASE 2002 to 2006

Assisted the Easton Branch in recruitment, coordinate, facilitation, conduct orientations and manage the employee experience, trained and developed through e-class learning (LDI). HUMAN RESOURCES OFFICER

KEY RESULT:

Supported business needs and partnered with hiring managers to process and manage staffing strategies

Ensured compliance with Federal, State & local laws, rules and regulations (OFCCP) requirements

Evaluated cost of hire, turn-over ratio, retention, compensation and benefits to improve the overall cost savings

Facilitated new hire training and managed orientation sessions and e-file I-9 forms

Managed 20 agents Summer Interns through job assignment, on boarding and payroll

Tasked with Employee Relation issues by partnering with the HR Generalist to resolve disputes through mediation

Negotiated approximately 500+ salary offers and sign-on bonuses for Senior level positions

Produced monthly reports on headcount, recruitment activities

Presented to upper management results to forecast the budget through 3 year projection AFFILIATIONS MEMBERSHIPS

HRCI HR Certification Institute 2010 SHRM (Society Human Resources Mgmt) 2008 HRACO Human Resource Association Central Ohio 2010 NBMBAA (National Black MBA Member) 2010 Franklin University Alumni 2002 Six Sigma White Belt certification 2011 Executive OHIO BLN Board Member, Chair 2012 Capella University Alumni 2012 NC100BW Board Member, Co-Chair 2013-16King Arts Complex Marketing Board 2014-15 PUBLISHED ARTICLES

Kent, Fanchon C. "African American Women That Ace the Interview." The Columbus Tri-Annual 1st ser. 1.1 (2014): 13-14. Web.

<http://issuu.com/nbmbaa_columbus/docs/the_columbus_tri-annual_issue_3?e=12543940/11750677>. Kent, Fanchon C. "Mistakes Women Make in Their Careers." The Columbus Tri-Annual 2nd ser. 2.2 (2014): 15-18. Web.

<http://issuu.com/nbmbaa_columbus/docs/the_columbus_tri-annual_issue_3?e=12543940/11750677>. Kent, Fanchon C. "Mistakes Men Make in Their Careers." The Columbus Tri-Annual 3rd ser. 3.3 (2015): 17-21. Web.

<http://issuu.com/nbmbaa_columbus/docs/the_columbus_tri-annual_issue_3?e=12543940/11750677>.

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