Customer Service Data Entry
Resume:
QYSHIA ACKOLS
**** ******* ******** *** *** *-D
Palmetto,GA 30268
********@*****.***
Objectives
l Dedicated Administrative Assistant with 7+ years of experience in data entry, customer service, customer relations and childcare settings. Consistently achieve record-high customer satisfaction rankings, improvements to the bottom line and turnaround of underperforming operations.
l Respected builder and leader of customer-focused teams; instill a shared, enthusiastic commitment to customer service as a key driver of company goal attainment. Lead by example and ensure the execution of all safety, security, quality and operations policies
Variety Wholesalers Distribution Center---Newnan,GA
02/27/2017-Present
Quality Assurance
Managing Bill of Ladings for Companies send packages into the center
Keeping up with Manifest from different truck loads as well as trailer numbers and company names
Making sure all SKU's on manifest balance out from the bills and packaging list that are sent from vendors
Using cubic scan to weight products and enter measurements in the computer system.
Finding Sku's using JDA system.
Intercall--- Newnan, GA
05/15-02/24/2017
Voice Talent Event Specialist Operator
To handle audio conference calls for some Fortune 500 companies
Along with gathering information from the company and its participants for the conferences
Adhere to all privacy company policies as well as client privacy policies
Source HOV Newnan, GA
06/08 to 03/15
Government Data Entry/Imaging Specialist
l Data Entry for Government Contract Quality Assurance 99.6% accuracy benchmarking a record-setting improvement and morale-building programs.
l Excelled in role requiring the ability to handle a variety of customer service and administrative tasks and resolve customer issues with expediency. Control of the Switch board for team and CSR and Tier 1 and 2 coaching on ACR and ACT for all calls monitoring calls to and Sent from my iPhone
l Sorting medical documents to include Hcfa 1500 forms, ub92, standard and nonstandard bills with medical and dental clients.
l Adhering to all HIPPA rules and regulations for a National Security Program
l Approved for Government Security Clearance since 2011
Bundles of Joy Learning Newnan, GA
Lead Toddler Teacher
05/07 to 06/08
l Talking, Walking, Reading and Motor Skill Development One on One
l Data Entry and Data Retrieving
l Customer Relations Both Verbal and Written
l Processing and Filing Food and Child record information
l Organizing Events and Promotions
l Lesson Planning
l Potty Training and Life Enrichment Skills
l Testing Enhancement both verbal and written
l Special Education (Behavioral Disability)
l Preparing Meal and Food Program Systems
l Enrolling Students
l Education Programing for Teachers and Students
•Areas of Expertise, Customer Service Management, Data Entry 65wpm,MicrosoftWord,Excel,Power Point, Spreadsheet
Claim Entry and Processing, Sales & Margin Improvement, Filling and Sorting, Teambuilding & Training, Order Fulfillment/ Line Worker
Quality Assurance
Contact this candidate