Customer Service Data Entry

Reginald Micaiah Shepperd

**** ***** ******** **. ~ Tucker, GA 30084 ~ 770-***-****

****************@*******.***

Seeking Position as: Clerk (Accounting, Mailroom, File, Office, Data Entry), or General Labor

For the past several years I have worked for several Temporary agencies in various environments and am now ready for Permanent or Long Term Employment. I have had temporary positions that include Customer Service, Receptionist Fill-in with Multi- Line Phone System, Sort & File Medical Records, Data Entry, sorting and distributing mail in a production environment, and bus monitoring. I also have Volunteer work Assisting with Sound System, making Outgoing calls confirming assignments, noting changes as necessary, building and cleaning projects, and Assisting with Accounting Dept counting and posting donations.

I have experience with Copiers & Scanners, MS Office/Word, Excel, Multi-Line Phone Systems, Opex .

I am Team oriented, Professional, Work well with my hands, am Helpful and I like learning new things

AREAS OF EXPERTISE

Microsoft Office programs

Detail Oriented, Reliable

Data Entry, 10 – key (30 wpm/9000 kph)

Opex Machine

Incoming and outgoing phone calls

Prof. Demeanor & Appearance

EDUCATION

Accounting Specialist Diploma, Accounting 1 – Ashworth University 2007

H.S. Diploma 2005 - Courses: Psychology, Computers, Marketing, and Business

WORK EXPERIENCE

Bus Route Monitor / Secret Shopper / General Labor – TRC Staffing 2/15/2016 – Current

First Transit – road bus, observed drivers behavior, took notes, and reported to supervisor, JonDon – general labor warehouse. WestRock – General Labor

Sign Waver - Total Health Spa 12/01/2016 – 4/30/2017

Assists Advertising Dept by waving sign with sales and promotions to the passing public traffic

Customer Svc / Pool Attendant - Pyramid Pools 5/31/2016 - 11/30/2016

Monitor and Secure pool area. Check guests in and have them sign a paper, Maintains pool water level, Able to supervise residents as they have a relaxing swim. Seasonal Position

General Labor / Clerk - Select Staffing 7/19/2013 – 9/30/2015

Various temporary assignments including bakery assistant (Panera Bread, Ole’Mexico), stocking & putting together shelves (Big lots), warehouse clerk

Clerk - Kingdom Hall -Volunteer 5/ 2004 - Current

Volunteer work Assisting with Sound System, making Outgoing calls confirming assignments, noting changes as necessary, building and cleaning projects, and Assisting with Accounting Dept counting and posting donations.

Customer Service Technician - Enterprise Car Rental 3/15/2011-7/19/2011

I detailed rental cars, did basic maintenance checks (gas, oil, and fluids) put fuel in vehicles as needed, and transported car rental customers to and from their home for rental pick up and drop off.

Loader - Home Depot / Atkins Insulation 12/2010 – 2/2011

Load Hopper with insulation - Contractor moved away

Mail Room Clerk – IRS 4/2010 - 5/2010

Seasonal Worker Sort & Process incoming mail, Opex Machine Operator

Office Clerk - Ashton Staffing/Gwinnett, Rockdale, Newton Community Svc Board 6/2009 - 8/2009

Customer Service, Receptionist Fill-in with Multi- Line Phone System, Sort & File Medical Records,

Data Entry ( Contract Ended)

Mailroom Clerk - The Aspen Group – IRS 4/ 2005 - 2/2009

Processing mail in production environment, Sorts incoming mail for Seasonal distribution, Candling looking for checks, and assist other departments as needed. Operate Opex Machine (Local Agency Closed)

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