GWYNDOLEN ***** N. T. ***th KEMNITZ Avenue
El Mirage AZ 85335
*********@*****.***
SKILLS SUMMARY Highly proficient Microsoft Excel; Microsoft Word, Microsoft Windows; TimeMatters; Timeslips; Outlook; Best Case; and Clio
Effective problem solver; prioritize and manage heavy work flow without direct supervision
Positive and energetic attitude; high ethical standards; service oriented
Excellent communication and writing skills
Computer Database and Server Administration including troubleshooting and maintenance
Experience in drafting and preparing documents in the following areas: Family Law, Elder Law/Estate Planning, Civil/Tort/Personal Injury, and Bankruptcy
Knowledgeable in Rules of Procedure for Family Law, Civil, Criminal, Probate and Federal Rules of Procedure and Rules of Arizona Supreme Court
Proficient in electronic filing applications including Turbo Court, Best Case, ECF, and digital recording applications
PROFESSIONAL
EXPERIENCE
Law Office of Christopher S. Short, P.C., Glendale, Arizona August 2012 - Present
Senior Paralegal/Office Manager
Administer client database; database maintenance/software updates
Interview clients in family law matters, criminal matters, civil matters
Prepare legal documents including court pleadings, discovery, real estate transactions (deeds), correspondence; Heavy family law case management responsibilities
Review / research public records, legal research; skip tracing
Oversee all billing and accounts receivable
Case management for all active cases
Law Office of Joseph W. Charles, P.C., Glendale, Arizona May 2007 – August 2012
Senior Paralegal/Office Manager
Administer client database; database maintenance/software updates
Oversee and delegate non-legal tasks to office staff; train new staff
Interview clients and witnesses in family law matters, criminal matters, civil matters
Prepare legal documents including court pleadings, discovery, real estate transactions
(deeds), correspondence; coordinate social services for family law clients
Review / research: Public records, legal research
Assist with billing tasks; Monitor trust accounts and client accounts receivable
General monthly case status reports to staff with attorneys
Work closely with outside agencies, i.e. Dept of Economic Security, Child Support Enforcement, Law Enforcement Agencies, Court of all jurisdictions and financial assistance / non-profit organizations
Family Values Foundation, Glendale, Arizona
Sept 2005 –April 2007
President, Founder
Founder of faith based non-profit foundation whose sole purpose is to further economic and social development of economically disadvantaged persons. This position included grant writing, soliciting donations, fund-raising activities, planning community events, networking with social service agencies, working with government needs based programs and other faith based organizations which provided services to the community. Primary projects were food banks and half-way houses.
Due to the current state of the national economy and lack of funding available from private donors, the foundation has been put on hold. I now use my gifts and knowledge in this area as a partner with other organizations to continue my endeavors in helping the disadvantaged.
The Stone Law Firm, Phoenix, Arizona
September 2002- August 2005
Litigation Paralegal
Paralegal for two litigation attorneys – civil, real estate, debt collection and medical malpractice cases (Federal and State level cases)
Job duties included preparing/filing pleadings; preparing/analyzing discovery materials; managing dockets and calendars; answering telephones Warner B. Bair, II, P.C. Sun City, Arizona
March 1994-August 2001
Legal Assistant
Assisted with Estate Planning / Elder Care document preparation and signing
Assisted with administering probate and trust estates
Assisted clients in a fiduciary capacity as lawful agent and private fiduciary
Assisted clients with applying for public assistance benefits and filing insurance claims
Assisted filing case initiation documents for Guardianships/Conservatorships and subsequent annual reporting and accountings
Purchased office supplies
Prepared monthly billing
Kimberly Quality Care, Phoenix, Arizona
May 1990-September 1993
Medical Billing & Accounts Receivable Coordinator
Assisted with verifying insurance benefits
Audited monthly billing for Medicare, Medicaid and Private Insurance for compliance and accuracy
Submitted monthly billing for payment
Tracked payments and rejections,
Troubleshooting of rejected claims and resolution
Monitored accounts receivable and collections
EDUCATION AND
ACCOMPLISHMENTS
B.A., Interdisciplinary Studies of Arts & Sciences; emphasis on English, Social Work, and Political Science /Prelaw Minor -- Arizona State University
Phi Thetta Kappa
Barrett Honors College
Former Certified Fiduciary
Former Board Member, Board of Legal Document
Preparers
Paralegal Member, Maricopa County Bar Association
Licensed Legal Document Preparer, Arizona Supreme Court
Author and Speaker on Ethics for the Arizona Institute of Paralegal Continuing Education
VOLUNTEER/CIVIC
ACTIVITIES
Parkway Christian Church – Church Member; Children’s Ministry Leader; Compassion Team Member; Valley View Food Bank Projects; Homeless shelter projects; Women’s ministry team.
Advancements Chair/Secretary -- Cub Scouts, Pack 194, Surprise, Arizona
Troop Secretary – Troop 194, Surprise, Arizona
Former Activities Volunteer: Camelot Manor, Sun City, AZ
Opal Foundation, Secretary & Treasurer
AZ Justice Center, Volunteer Executive Director and Treasurer Additional Professional and Personal References Available Upon Request.