Customer Service Management

VINOD. S. PATTAMMADY

SOJAN MATHEW, ***** ANGELTON TER,

BURTONSVILLE, MD 20866 USA

PHONE: #301-***-****, E-mail:***************@*****.***

Personal Details

Father’s Name : Skharia.c.Pattammady

Date of Birth : 02 February 1994

Nationality : American

Gender : Male

Marital Status : Single

Religion : Christian

Passport Details

Passport No. : 531055560

Place of Issue : Washington D.C.

Date of Issue : 07 Nov 2015

Date of Expiry : 06 Nov 2025

OBJECTIVE

To be a catalyst at growth in organization by working efficiently and effectively towards organization goals.I am looking for a hotel management and supervisory training programmes that will fast track me to a leadership.

EDUCATION

Professional Qualification:

Year

Degree

Affiliation

Institute

2012-2016

4 Year Bachelor’s Degree in Hotel Management & Catering Technology

CALICUT UNIVERSITY

Oriental School of Hotel Management, Lakkidi,Wayanad, Kerala.

Academic Qualification :

Year

Degree/ Certificate

Institute

Percentage

2011-2012

12th (STATE-SCIENCE)

ST.STEPHANS H.S.S KEERAMPARA

74%

2009-2010

10th(STATE)

SOBHANA E.M.H.S

70%

AREA OF INTEREST

FOOD PRODUCTION, F and B service

LANGUAGE

•ENGLISH

•MALAYALAM

•HINDI

•Arabic

WORK EXPERIENCE

•Various outdoor catering experience and customer service

•Worked in Housekeeping Department as trainee in ‘Double tree by Hilton Ras al Khaimah UAE period of 6 months in 2016-2017

•Worked in F and B service department as trainee in ‘Zuri kumarakom’ Resort & Spa in 2014 at a period of 4 months

•Worked in Housekeeping Department as trainee in ‘Zuri Kumarakom’ Resort and Spa in 2014 at a period of 1 and a half month.

Job skills

Quality customer service

Exhibit professionalism with clients

Great attention to detail

Teamwork

Safety and security policies compliance

HOBBIES

Listening to music, Singing, Reading books, Driving, Sports etc.

I hereby declare that the information furnished above is true to the best of my knowledge.

PLACE: KERALA

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