Service Project

Manjukumara GH

*****.****@*****.***

615-***-****(M)

EXPERIENCE SUMMARY

IT professional with 9+ years of experience in EAI and SOA using TIBCO Suite of Products Handling Design, Development, Testing and Implementation.

Worked with a range of TIBCO Suite products - TIBCO ActiveMatrix Business Works, Tibco ADB Adapter, Enterprise Messaging Service, Tibco Rendezvous, Tibco Designer, TIBCO Administrator.

Experience with XML, Schema, XPath, SOAP, JMS, Web Services, WSDL, JSON and Web Service Security using SSL & Web Service Policy Files.

Knowledge of different design methodologies like Service Oriented Architecture (SOA), Event Driven, Pub/Sub and Request-Reply.

Experience with Industry Standard Methodologies such as AGILE Methodology, KanBan and Waterfall Model.

Led multiple initiatives to improve Performance and Resiliency to the Enterprise Applications.

Has Very Good Experience working in the offshore and onshore model.

Worked as SME & member of COE for client in the field of EAI-BPM, Enterprise Analytics & to establish Service Governance and also Surpassing set Service Performance SLAs.

Handled direct responsibilities for Planning, Architecture for Enterprise Integration, Technical Design, Development, Leading team, Managing Cutover's, Testing, Operation and Product Support.

Skilled in Technical Delivery and Project Management to Support Client’s Integration Requirements.

Experienced in Troubleshooting various Performance issues related to EAI Architecture and dealing with High Volume Transactions in EAI.

Experienced in all Facets of the SDLC including Exposure to Managing Cutover's, Testing Phases, Production Support and Disaster Recovery.

Experienced in the Insurance and Telecommunication.

Excellent Time Management and Leadership Skills, Articulation, Written and Verbal Communication skills with can-do attitude, ability to deliver in Dynamic, Fast Paced Environment with Competitive Deadlines, Flexible, Adaptable, Proactive, Open-Minded.

Good Interpersonal Communication Skills and Excellent Organisational Skills. EDUCATIONAL QUALIFICATION

Bachelor of Engineering (Electronics and Communication), VTU, Belgaum TRAININGS

Attended Training in TIBCO AMX BPM.

Concepts of Service Oriented Architecture.

Behavioural Training that includes Being Assertive, Working as team, Communication and Email Writing Skills.

Successfully completed the internal training on Time Management in “Professional and day to day activities”.

PEGA System Architect Essentials (7.2)

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TECHNICAL SKILLS

TIBCO(Expertise) TIBCO BW 5.x, TIBCO RV and EMS, TIBCO Admin TIBCO(Exposure) AMX BPM, Hawk, ADB Adapter

Languages Core JAVA, HTML, XML/XPath/XSD,JSON

Tools Clarity, Quality Centre, Remedy, Clear Quest, RPM, SOAP UI, JIRA, Postman and ELK

Database Oracle, SQL SERVER 2005 / 2008

SDLC Models Waterfall, Hybrid Agile and Agile Scrum Methodology Version Control System MS Team Foundation Server (TFS), Tortoise Subversion (SVN) and XML Canon

Operating Systems UNIX, LINUX

ACHIEVEMENT AND AWARDS

“Employee of the Month” award winner in January 2015. PERSONAL DETAILS

Visa Type H1B(Valid till Dec 31st 2019)

Current Location Nashville, TN

PROJECT EXPERIENCE

Synechron Inc, USA Jan’16 till date

1. Project: Horizon

Client: Asurion

Role: Tibco Consultant

Description: Asurion is the major Handset insurance provider in US, Europe and across many Asian countries, Horizon is feature state platform which is Vertically different from the existing application, Horizon platform allows new clients to be easily configured and integrated with existing features with ease.Horizon allows add/remove features to any Clients with just DB configuration changes/modifications. Horizon uses Tibco’s Enterprise service Bus to send and receive messages which allow applications to communicate seamlessly as a single entity hence automating the whole claim processing.

Responsibilities:

Gather Requirements from the Business and converting these requirements into meaningful documents for Design and Development.

Attend the Grooming session to Convert the Business requirements into User Stories and assign the story points against each Requirement.

Attend the Sprint Ceremonies to define the scope of the Sprint and retrospect the previous Sprints.

Demo the Sprint Deliverables/Working Software to Business Stake Holder and Obtain feedback.

Design the New Interfaces/Services also Lead the Development work.

Conduct Design review, Code review session to validate changes against Guidelines and Standards.

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Provide the Quick fix to resolve the Production issues related to Applications and Support the Production deployments.

Be part of Gap Analysis meeting for new Client Launches, Also identify Dependency with other Application, Assist Project Management team to prepare Dependency Matrix and prepare a road map for the Launch.

Update the Daily Updates in Scrum Call and Work on Resolving Impediments for the Offshore Team.

Environment: TIBCO-BW, TIBCO-EMS, TIBCO-Admin, TIBCO-Hawk, SVN, XML Canon, Oracle 11g, SQL Developer, Gems, JIRA, SOAP UI, eConfluence, Putty, XML Editor, Edit Plus, MS Visio, PEGA, Layer 7 etc.

Synechron Technologies Pvt Ltd, Pune Jun’14 to Dec’15 2. Project: Support L3

Client: Asurion

Role: Tech Lead

Responsibilities:

Immediately acknowledge and regroup to identify and resolve the Incident reported in Production.

Provide the immediate code fixes for the Production issues.

Co-ordinate the off-cycle releases with the Ops team and Release Team.

Provide the Update to the Business and Stakeholders once the issue is resolved.

Create Root Cause Analysis Document Present to the Business and Other Stake Holders.

Plan and Execute the Plan for long term Fix.

Monitor the Applications for the Instability or Downtimes.

Work on the Request tickets as per their Priority and Provide the requested data/info.

Identify the Trends and Pattern in issue, Suggest/Advice the Development team to follow the Standards.

Environment: TIBCO-BW, TIBCO-EMS, TIBCO-Admin, TIBCO-Hawk, TFS, MS SQL Studio, SOAP UI, Putty, XML Editor, Edit Plus, MS Visio, ASP .net, Layer 7 etc. Synechron Technologies Pvt Ltd, Pune Dec’11 to May’14 3. Project: Asurion Claim Processing

Client: Asurion

Role: Senior Developer

Description: Asurion is the major Handset insurance provider in US, Europe and across many Asian countries,Along with Handset Protection Asurion also provide Services such has Mobile Security, Mobile Data Backup and content protection. Asurion claim processing involves many UI and backend applications TIBCO is chosen as the strategic Enterprise Application Integration tool to create interfaces b/n different applications. All applications use TIBCO’s Enterprise service Bus to send and receive messages which allow applications to communicate seamlessly as a single entity hence automating the whole claim processing.

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Responsibilities:

Create Micro documents.

Develop interfaces using TIBCO BW and TIBCO EMS.

Create and Execute Unit Test Cases.

Create EMS scripts.

Prepare Artifacts for deployment and create a deployment requests.

Defect and bug analysis and fixing.

Lead the development efforts from offshore and train new joiners.

Support SQA team during testing.

Attend and update daily status on scrum call.

Production Release support.

Environment: TIBCO-BW, TIBCO-EMS, TIBCO-Admin, TIBCO-Hawk, TFS, MS SQL Studio, SOAP UI, Putty, XML Editor, Edit Plus, MS Visio, ASP .net, API Exchange etc. IBM Mar’09 to Dec’11

Mar’09 to Dec’11

1. Project: Customer Enrollment

Client: Vodafone Spain

Role: EAI Developer

Description: VF-Spain is one of the leading Telecom service providers in Spain. The project involves the automation of the businesses by creating reliable, fast and scalable interfaces b/n core applications of Vodafone business using TIBCO as the Middleware hence Enhancing the business profitability, hence reducing the cost to Vodafone.

TIBCO is acting as the strategic middleware for this integration of systems, TIBCO interacts with numerous systems to pass, validate, manipulate and deliver data securely to multiple Environments across the network. Common systems with which TIBCO interacts in VF Spain are Prepaid and Postpaid CRM’s, Prepaid and postpaid Databases, Billing system, Third party systems, VF online systems Network elements, rating systems and so on.

As part of VF-Spain, we have developed Numerous Synchronous flow for activation /deactivation of different products, services and Supplementary services and others, Developed Asynchronous flow for sending Notifications for the Customer (either SMS’s or emails).Developed interfaces for Generic consultation and Notification flows for different source systems like CRM, Online System, E-channel. CRM system which interacts with TIBCO using TUXEDO adapter and the Online system uses HTTP communication and E-channels using either SOAP or HTTP. Involved in the development of Roaming solutions, which involves the development of new interfaces to PAREX system with Billing and CRM systems.

Responsibilities:

Requirement Capturing from the Client and providing estimation for the implementation.

Documenting the requirement into LLD and HLD Design Specifications.

Involved in the Coding to implement the changes as per VF standards. 4

Involved in Unit testing of the developed code, preparing Test cases and support activity in all environment including production.

Configured different Adapters depending on the End systems.

Preparing codes for Deployment by preparing deploy files, tra files and so on.

Involved in Checking the Hand-Shaking with End Systems and Source systems before deployment of code.

Supported Admin team in deploying codes in the different environment.

Supported Integration Testing and UAT testing.

Prepare the code for final deployment in Production and successfully created and delivered many checklists to the client as Quality assurances.

Leading the Production Ongoing Support Operations.

Performing Incident Management which includes solving tickets based on various severity levels. i.e. High, Medium and Low.

Release Co- ordination of various applications on Production System.

Performing RCA on various problems being encountered.

Providing solution after RCA is done.

Mentored and trained new team members on understanding architecture and other processes of the project lifecycle.

Handled a small project and delivered it successfully as acting Lead by guiding team members. Environment: TIBCO-IM 5.0, TIBCO-BW, TIBCO-RV, PVCS, TIBCO-Admin, TIBCO-Hawk, Oracle 9i, RVSnoop, Rational Clear Quest, SharePoint, SSH, Putty, XML Editor, Edit Plus, Rational ClearCase, MS Visio, MS Project Plan etc.

IBM

2. Project: Loan Management Aug’08 to Feb’09

Client: Loan Systems-Comerica Incorporation

Role: Associate

Description: This is software to be used by the company for keeping track of various loans as and when required by the employees. Depending on the option selected transfers control to the appropriate module. It creates or updates the loan record as well as displays the screen format of loan record of an employee. It also creates an input transaction. This transaction will have the loan recovery amount. This software has a variety of reports to be generated namely, printing register of special loans, outstanding statement sheet, special reports for loan type such as additional house loan, normal house loan, reports regarding confirmation letter issued by the employees to the company confirming their loan balance.

Responsibilities:

Involved in requirements gathering & Analysis of Integration.

Developing data objects for business data management and persistence.

Design and coding as per the requirements.

Design and Development

Environment: Java, database oracle 8i

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