Manager Service

David Eng

*** * *** *, ********** IN *****

Home: 219-***-**** Cell: 219-***-****

*****.*****@*****.***

Summary

Dedicated Equipment Superintendent and effective leader who excels at using proven methods and

cutting-edge technology to successfully cut costs, streamline operations and increase productivity.

Highlights

Personable Productivity improvement specialist

Inventory control

Relationship building Systems implementation

Troubleshooting and problem solving Multi-unit operations management

Accomplishments

Cut department operating budget by $110,000.00 through improved shop efficiency, inventory purchase

and control.

Spearheaded the initiation and implementation of the company lift truck training program.

Contributed in the design and set-up of the company shop building.

Reviewed, purchased and assisted in the installation of Dossier as the service system software for the tracking of parts and repair history.

Experience

Central Blacktop Co., Inc. September 1997 to December 2015

Equipment Superintendent

Hodgkins, IL

Revamped the inventory program, resulting in a 20% improvement in parts cost.

Managed two repair facilities and staff until one was sold, then ran one until the business was sold.

Collected and summarized quotes for the purchase of trucks and equipment.

Identified inefficiencies in the shop layout and procedures and made changes for improvements in repair

costs.

TravelPorts of America May 1993 to September 1997

Shop Manager

Porter, IN

Managed the parts and service facility at a truck and trailer repair shop.

Miscellaneous August 1977 to May 1993

Prior to above I was Service Manager at an Oldsmobile - GMC and a Kenworth truck dealership, Body

Shop Manager at a Mack and a Peterbilt truck dealership.

Education

Indiana University Northwest – Attended part time while working full time. Needed four classes for a degree in Business. These classes were not offered at a time that would not interfere with work.

Gary, IN, United States

Coursework in Business, Management and Communications.

Coursework in Business Communications and Management Information Systems

Principles of Financial Accounting coursework

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