Patricia Martin
South Hadley, MA 01075 *********@****.***
Qualifications Summary
Highly organized and detail oriented Administrative Assistant with more than ten years of experience providing superior administrative support. I am creative, analytical, and a proactive problem solver with excellent trouble shooting skills. I also possess dynamic oral and written communication skills.
Experience Administrative Assistant to the Dean of Health Sciences American International College
Springfield, MA July 2016 – June 2017
Ability to streamline office processes that improved work flow and time management.
Responsibilities included keeping track of the Dean's calendar, scheduling and coordinating meetings and appointments as well as executing affiliation agreements for the occupational and physical therapy divisions.
Excellent event planning skills that included ordering catering, reserving rooms, and providing any AV set up required.
Superior organization and problem solving skills which included searching for electronic documents, trouble shooting Microsoft programs and assessing what is needed to be able to successfully complete my assignments.
Provided unmatched administrative support to faculty and directors.
Administrative Assistant Don’s Heating and Cooling, Inc.
Ellington, CT March 2010 – June 2016
Created contracts, proposals, and invoices using Quickbooks.
Maintained accounts payables and receivables.
Successfully made contact with and collected from overdue accounts.
Consumer Counselor Tri County Arc.
Vernon, CT June 2012 – May 2016
Held a dual position as a job coach as well as providing personal direct care.
Implemented the daily operations of the job site, including setting up, training and assigning work to clients.
Developed specific programs according to client needs and tracked program goals for each client including observation and record keeping (charts, etc.) of client’s progress on a daily basis.
Created an abundant vegetable garden with the clients two summers in a row, providing them with basic gardening skills as well as a new hobby for some.
Office Manager M & S Paving and Sealing, Inc.
South Windsor, CT June 2010 – April 2012
Created and input all customer and vendor proposals and invoices.
Assisted customers over the phone with scheduling, coordinating appointments as well as any inquiries or complaints.
Strong knowledge of accounting duties including accounts payables and receivables.
Input weekly payroll and expense checks for over a dozen employees.
Education Associates Degree in General Studies
Asnuntuck Community College, Enfield, CT January 2010 - June 2014