Human Resources Resource

Jamie Naughton, PHR

**** **** **** *****, ********* Station, TN 37179

***********@***.*** or 901-***-****

A strategic minded Human Resource leader whose effective negotiations yielded a third party contract savings of $1.3M within 12 months. A broad based human resource background that delivers business results with a “roll-up the sleeves” mentality. Effective builder of relationships at all levels that influences key leaders in developing innovative solutions with a long term impact on the business and team.

Strategic communicator with creative approach to aligning revenue, savings & productivity goals with corporate mission.

Developed the centralization of all recruiting needs to realize $382K in savings within six months.

Created internship programs to address service technician shortage while partnering with local technical colleges.

Engaged operations to redesign safety program for service technicians to decrease company OIR within 18 months. Diverse & in-depth human resources expertise in the following:

Labor & Employee Relations Health & Welfare Compliance Kaizen & Root Cause Analysis

Compensation Development Employment Compliance Training & Team Development BA, Linguistics - Syracuse University, NY 1992

Professional Human Resource (PHR) Certification, 2001 Certified Employee Benefit Specialist (CEBS), completion: 2018 CLARCOR Inc., Franklin, TN January 2016 - Present

(6,000+ employees, multi-state including international) Director of Benefits (Global & Domestic)

Responsible for domestic ($32M) and international ($18M) benefit programs for 5,000+ employees within 5 different entities in over 12 countries. Currently have 8 direct reports in payroll, benefits & HRIS.

Project manager for HRIS restructure & expansion to include employee self-service module through UltiPro.

Developed and implemented company-wide wellness program with projected savings of $210K in first year.

Restructure of leave policies while implementing centralized leave program throughout the organization.

Developed key relationships with local management including line workers through site visits to provide sustainable programs.

COVENANT DOVE, L.L.C., Memphis, TN

(Skilled Nursing Industry: 5,000+ employees, 11 states) Director of Human Resources 2012 – 2016

Recruited by the Vice President of Human Resources to restructure & resolve company-wide compliance issues with current healthcare program to include employee relationship issues. Items resolved within 9 months; negotiated new broker agreement, brought in new TPA's & implemented best in practice programs such as; online enrollment & improved pricing.

Saved company $282K within the first 5 months through various plan recoupments. Instrumental in the conversion of 3,000+ employees into competitive healthcare programs while streamlining the enrollment & eligibility structure.

Developed the centralization of all recruiting needs to realize $382K in savings within six months.

Partnered with Chief Compliance Officer by conducting employee investigations & resolving compliance calls.

Developed & implemented training programs (OSHA, OIG) which included goal driven performance evaluations.

Restructured all job descriptions along with the development of salary grades/bands for all positions. HEAVY MACHINES INC., Memphis, TN 2010 - 2012

(Wholesale & Service, $35M in sales)

Director of Human Resources

Responsible for developing & delivering HR strategy to 155 team members in 9 states. Developed and implemented company’s first web based onboarding program to include safety & compliance programs.

Decreased turnover by implementing internship program to develop service technicians organically including mentor program tied to tiered compensation.

Developed a new performance management program to include training (Managers’ Guide to Performance Management, and concurrent review date), resulting in alignment with organizational goals and objectives as well as improving financial forecasting capability.

Performed site visits with various service technicians which led to safety improvements & revised training materials. FRED’S INC., Memphis, TN 2002 – 2010

($2.2B discount retailer (+9,000 employees), NYSE: FRED) Senior Vice President of Human Resources 2008 - 2010 Worked directly with the CEO & COB. Catalyst for the strategy, design & implementation of companywide programs in excess of $18M.

Successfully promoted to align HR initiatives to CEO vision such as; re-energizing team by revamping and implementing variable/non-variable pay for performance programs which led company to pay bonuses after two years from implementation.

Responsible for a team of 12 human resource experts supporting employees in 15 states. Developed and implemented company’s first talent management matrix program. Ensured top 75 key positions had a minimum of two successors.

Centralized all HR functions from a decentralized, inefficient model; resulting in 100% improved legal compliance, streamlined workforce planning and on-boarding, and 70% improvement in time-to-fill key positions.

Served as primary liaison relevant to collective bargaining agreements and negotiations, including leading corporate negotiations and employee disputes under labor contracts governed by UNITE.

Led corporate response to ERISA audit which resulted in a fully compliant response with no financial implications. Vice President of Corporate & Warehouse Human Resources 2005 - 2008 Accountable for leading all corporate & distribution center human resource activities in support of company’s business plan.

Delivering HR support to business leaders including business partnering, workforce planning, and a strategic talent agenda aligned with the business strategy and financial goals.

Driving key organizational transformational efforts focused on restructuring; merchandising, store operations management and IT services.

Accountable for the efficient and effective delivery of HR services including recruiting and sourcing, compensation and benefits, HR data and systems, and internal communications.

Provided training on administration and interpretation of the collective bargaining agreement, general labor and policies for both unionized and non-union employees. Developed union avoidance training for managers in second warehouse.

Divested 15% of poor performers in three series of corporate restructuring programs.

Developed and built an infrastructure to enhance the on boarding process of new team members to decrease turnover by 18%.

Participated on Steering Committee defined the scope of the Lawson upgrade and managed ROI implementations of company’s first HRIS.

Director of Benefits 2001 – 2005

Recruited to develop & drive the strategic direction of companywide healthcare programs with a budget of $8.5 million for over 5,000 team members.

Evaluated, designed and implemented employee benefit plans consistent with management goals saving the company

$1.5M while increasing employee benefit levels.

Planned and managed annual enrollment process including development of all employee communication materials

(summary plan descriptions & plan documents).

Managed all outsourced consultants, insurance companies and other benefit plan providers and established service level agreements.

Re-tooled & cross-trained the benefits team, including the implementation of employee self-service; resulted in increased employee self-management of routine healthcare tasks and increased FSA enrollment by 18%.

Led and implemented streamlined approach to engage healthcare members that increased overall satisfaction by 76%. FIRST COMMERCIAL BANK, N.A., Seguin, TX 1999 - 2002

($104M in deposits (78 employees))

Vice President of Human Resources

Partner with executives to advise on short- and long-range human resource strategies; served as a primary agent of organizational change for workforce planning / development and reduction-in-force initiatives, ensuring full compliance with employment laws and alignment with personnel administration best practices.

Recruited to implement best in practice programs which resulted in appointment on IBAT (Independent Banking Association of Texas) Insurance Board.

Pioneered introduction of retail banking and sales curriculum for employees and subsequent development of the corporate Retail Banking School.

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