Manager Management

Results-oriented Recruiting Manager with *+ years’ talent management experience. Highly skilled in talent acquisition and client services management across a broad range of industries. Proven success in leading effective strategies to improve recruitment, retention and client satisfaction with enhanced quality and cost control. Promote relationships with educational partners and create new recruitment pipelines. Seeking to leverage my background and experience to further my recruiting career with a highly respected organization that is focused on fostering strong internal teams through identifying skilled candidates.

Core Qualifications

oTalent Acquisition and Management

oHuman Resource Management Systems

oProcess Improvement & Strategic Planning

oCandidate demand forecasting and Pipelining

oStaff Development and Coaching

oClient Services Delivery

Talent resourcing / Account Management

Practice Director, Ampcus Inc., Chantilly, VA - (05/2008 – to present)

oHandling talent resourcing in all IT domains including application development languages like Java, J2EE, C, C++, .Net, PHP, RDBMS including Oracle, SQL, LAMP, MySQL, Mongo, Big data management including Hadoop and ERP systems with extensive coverage of SAP and PeopleSoft, as well as CRM systems including salesforce, Siebel, Sugar CRM and Salesnet.

oDevises and executes strategic recruitment plans aligning with company’s recruitment strategy; Client-facing role; facilitates full-cycle recruitment process across all business lines and source candidates through proven recruitment channels with responsibility for each account growth, delivery and expectation management; resolves personnel issues; handles customer relationship management; has extensive interaction with client and Ampcus’s internal management on quality of recruiting strategy and services with the ultimate goal of client satisfaction; Manages Client expectation and delivery on all resource requirements through constant process improvements against recruiting realities of the day.

oIdentifying sick accounts, identifying consultant and/or client non-performance root-cause; recommending turnaround actions; working with consultants and clients to relieve stress points to save placements and forge better understanding and relationship with clients.

oPromote diversity inclusion programs; creating plans to enhance diversity participation in Ampcus recruiting operations; monitoring metrics on diversity outreach and ensuring recruiter cooperation across support provide to all clients.

oPromotes Ampcus’s support of student hiring through spearheading and managing Graduate Recruitment Program to facilitate hiring of graduates from local schools into organization; Develop and manage active internship programs with commercial clients to facilitate fresh college graduate entry into the workforce. Hold regular conversations with clients to build upon existing strategies and identify new internship avenues; Maintain accountability for intern performance and provide mentorship and guidance, where required, on performance improvement.

oDevelop business services plan for talent resourcing and revenue generation strategies for existing clients. Through improved metrics reporting and addressing client pain points as and when they arise.

oPart of Ampcus team in client identification and development strategy sessions; travel to client locations for Ampcus credentials presentation and client relationship building.

oManaged talent resourcing against requirements from over 40 multiple Fortune 500 clients for over 9 years. Clientele included Verizon, Siemens, Experian, TEK Systems and an equal number of federal clients like Fannie Mae, Freddie Mac, Dept. of Education, Dept. of VA Affairs, Dept. Of Navy amongst others;

oAccount & Resource management (Talent resourcing and client services delivery Commercial and Federal clients); Familiar with FAR, DCAA regulations in the Federal space.

oManaging talent placement efforts of a team of 10 onshore and 32 off shore recruiters directly reporting to me; Train management-level staff on behavioral interviewing skills to optimize hiring practices.; Increase retention rates by working with executive leadership to identify and reward top performers; coaching recruiting team on understanding candidate skills through detailed conversations and mapping against recruiting requirements.

oSet performance goals and monitor delivery; manage performance of direct reports; monitor delivery and handle day to day operations on submissions, interviews and starts; highlight process improvements to management and clients for building trust and cooperation in Ampcus strategic planning and recruiting processes..

oConsistent in meeting placement commitment to company management and directly reporting to the to Ampcus Chief Operations Officer.

oEnsure compliance of all hiring procedures with federal, state, local laws and with affirmative-action policies and equal employment opportunity mandates; ensure hiring practice does not discriminate on basis of language, color religion, age or sexual orientation; ensure harassment free workplace and resolve any conflicts immediately with zero tolerance policy.

oSourcing, qualification, evaluation and interviewing of new candidates to meet company and client business needs via established company method/criteria

oOpportunity qualification through conversations with client manager(s); allocation of opportunities to team, oversight of candidate sourcing, screening, facilitating interviews, hiring and negotiations of job offers in collaboration with client hiring manager; managing background check and documentation consistent with client and Ampcus policies.

oFamiliar with FMLA, ADA, FLSA, SCA and general employment laws.

oExperienced with iCIMS, Taloe, and BrassRing recruiting tools; Fully conversant with CRM tools including Sugar CRM, SaleForce and SalesNet.

oTeam performance analysis and re-strategizing to ensure and enhance maximum ROI on team efforts; Complete ownership, accountability and initiative to exceed sales goals

o100% on time delivery of qualified consultants against client requirements.

oHandled Change management processes to manage scope and deliverables.

oDirect report to COO on services delivery across all accounts

Client Account Manager (multiple Fortune 500 companie), IntelliTarget, Herndon, VA, - (02/2004– 10/2007)

oComplete oversight of clients including Siemens, Sun Microsystems, SAP etc.

oReduced new business acquisition lifecycle by 30%, leading to quicker ROI for clients.

oIncreased client business leads generation by 25% MoM.

oIncreased lead conversion to business closure by 10%.

oIncreased business by average of 15% YoY (year or year).

oResponsible for winning multiple clients (SAP and Siemens) new business engagements in excess of $5 million.

oOrchestrated complete logistics, relocation of 50 people with 0% downtime.

oMove improved process to reduce client solutions delivery time by 20%.

IT Client Services / Project management

Client delivery lead, IBM, Gaithersburg, MD - (02/2003 – 02/2004)

oResponsible for delivery of updated tax forms created using HTML and CSS3 stylesheets, to the IRS (IBM’s client)’; work completed as part of the IRS e-file modernization project.

Client delivery lead, VitalSpring Technologies, McLean, VA - (healthcare projects), (07/2002 – 02/2003)

oClient delivery responsibility on healthcare metrics and analyses reports to Fortune 500 clientele like AOL, McDonalds, MBNA etc.

oResulted in 20% cost savings for clients via strategic policy development around healthcare provision to their employees.

IT Project development

oProgrammer III, Prince William County, Woodbridge, VA (11/2001 – 06/2002) - County website upgrade

oProgrammer Analyst, La Cruz Azul (Blue Cross) Inc., San Juan, PR (08/2001 – 11/2001) - Major Health Insurance Carrier serving 95% of population in Puerto Rico and other areas; Responsible for updating American Medical Association drug database on FDA new drug approvals.

oSr. Programmer Analyst, Ciber Inc., McLean, V - (02/1999 – 08/2001) – Multiple client engagements.

oSr. Programmer Analyst EMC/Millennia III, Connecticut - (08/1998 – 02/1999) - An international Professional Services Consulting company with major hospital and major paper manufacturing company clientele

oSr. Programmer, Infotech Services Inc, Kalamazoo, MI (05/1998 – 08/1988) - Client is a major application vendor to UHC – a large consortium of University Hospitals across the US.

Client Delivery - Engineering Services

oEngineering & Marketing Manager, Process Engineering, Lemna USA Inc., ST. Paul, MN (07/1997 – 05/1998) - A commercial wastewater treatment company designing large size sewage treatment plants; handled plant design and maintenance for municipal plants handling up to 100,000 gallons inflow per day.

oLead Design Engineer, Water Equipment Services Inc., Sarasota, FL (06/1994 – 07/1997) - Major wastewater treatment company with expertise in all areas of water treatment; staff strength is about 200; Managed operation of 50 ground water pollution plants for removal of petroleum from groundwater in gas station vicinity.

Team Lead, City of Regina Municipal Water Authority Project, University of Regina, Regina, Canada (07/1992 – 10/1993)

oDesigned the logistics and implementation of water sampling program for multiple locations across the city to determine water quality. Responsible for managing sample collection, analyses and data analysis to establish parameters for improving drinking water quality. Recommended necessary corrective measures implementation to Municipal water authority.

Senior Scientist /Assistant Manager, MDPL Pharmaceuticals Ltd., Madras, India (06/1991 – 07/1992)

oResponsible for concept development and marketing the “Common Effluent Treatment Plant” strategy to an over 21 small scale industrial units in the Mahad Industrial Layout in Mahad, Maharashtra, India.

Scientist, Chemical Engineering Division, Regional research Laboratory, Jorhat, Assam (08/1987 – 06/1991)

oLed team of industrial engineers in Industrial safety analyses in 12 Oil and Natural Gas fields, Upper Assam, India; responsible for winning contracts for implementing safety measures.

Research Associate, Department of Chemical Engineering, Indian Institute of Technology, Madras, India (03/1980 – 07/1987)

oDesign, construction oversight, monitoring and maintenance of waste water treatment and reclamation plant covering two student dormitories housing 130 students each.

Education

Ph.D., (Chemical Engineering), Indian Institute of Technology, Madras, India (1987)

M.S., (Chemical Engineering), Indian Institute of Technology, Madras, India (1980)

M.S., (Chemistry), Indian Institute of Technology, Bombay, India (1977)

Contact this candidate