Manager Project Management
Resume:
Steven Wheeler
Pace, FL. **571
*************@*****.***
Objective: Seeking an opportunity with an organization that values strong leadership, communication and a commitment to excellence.
Retired Navy Senior Chief Over 26 years of Leadership and Training
Summary of Qualifications
Senior military business leader; planned, led and executed multiple complex projects, ensuring deliverables were on time and within budget.
Provided extensive guidance on the impact of the organization’s acquisition costs, return on investment, coupled with the impact on access to care and quality of care.
Sound knowledge in strategic planning; directing, planning, monitoring and evaluating outcomes.
High level of organization, planning and problem-solving skills.
Skilled presenter and trainer. Presented on numerous topics to a diverse audience from entry level employees to the boardroom.
Outstanding analytical reasoning.
Strong communication and interpersonal skills.
Capstone 2013 – Present
Senior Analyst, Navy Common Access Card (CAC) Program Management Office; leads a cross functional team, located around the world, in the management of the Navy’s Common Access Card Program.
Works with senior government stakeholders on various government installations in program sustainment and ensuring program milestone are achieved.
Program Officer Navy Afloat site security managers, providing support to 123 Navy ships and site managers, ensuring their RAPIDS workstations maintain their cyber compliancy, annual training requirements are up-to-date and their roles are established.
Program analyst for various software packages, impacting over 350 sites worldwide.
Presented training to government stakeholders across the country.
Talecris Plasma Resources, GRIFOLS INC 2012 – 2013
Center business manager; responsible for all human resource functions, strategic planning, regulatory guidelines, budgetary responsibility, operational and quality goals.
Managed a staff of 45, ensuring quarterly goals, staffing/hours per labor efficiency standards/cost per liter (CPL) targets and Quality key performance indicators (KPI) goals are achieved.
Developed and managed the human resource career planning and training program to optimize efficiency and effectiveness.
Evaluated employee skill sets and work flow efficiency, increasing employee’s successes and reducing non-value steps, which increases our return on investment.
Developed innovative strategies to increase production, which included increased donor fees and donor bonuses, resulting in continued monthly growth of 4.5%.
SERCO INC 2010 - 2012
Program Manager for the DoD ID card management system.
Managed the implementation and transition of the new DEERS application for DOD, which consisted of the entire south region, including 55 commands.
Responsible the security of seven RAPIDS workstations providing a full range of customer assistance to military members, their beneficiaries, DOD employees and contracted employees, answering questions, conducting research, and resolving problems.
Presented to military command leaders, civilian DOD leadership and trusted agents in an effort to resolve data discrepancies for their members, reducing the amount of re-work by 30 percent.
U.S. Navy 1984 – 2010
Leadership
Leader of over 500 staff members, providing healthcare in various outpatient and inpatient medical and dental treatment facilities on shore and at sea.
Provided in-depth professional counseling to military personnel for advancement eligibility, requirements & prerequisites; performance evaluations, travel entitlements, re-enlistments, career goals and separation from active service.
Managed the Command Training Team, conducting new assignment seminars, annual training requirements and specifically tailored training topics.
Equal Opportunity Program Manager, directed the implementation of the Navy’s Equal Opportunity Program within a large Naval Hospital. Led a team of 15 nurses, doctors, and support staff, conducting command climate assessments, through surveys, interviews and observations to 648 command members.
Conducted departmental 360 degree evaluations, which was key in developing leadership training topics. Worked with leadership teams to identify and address potential issues from a bottom-up perspective, which led to more positive patient outcomes.
Provided unparalleled program management and organization expertise leading 648 staff in a highly successful Joint Commission/Medical Inspector General inspection, establishing guidelines for the preparation of 12 functional groups and ensured compliance of 228 standards that culminated in a full 3-year accreditation. Presented findings to the Executive Steering Committee.
Education and Training
**Navy Master Trainer**
Director of Training for the U.S. Navy Bureau of Medicine’s (BUMED) Maxillofacial Prosthetic Training Program; provided over 3000 hours of didactic instruction within curriculum core competencies and over 4000 hours of hands-on instruction in highly technical community.
Led the Command Training Team in the development of cradle to grave training protocols, identifying training populations, delivery methods and post-training evaluations.
Worked with command leadership in the development of immediate training topics and long term sustainment training evolutions.
Conducted research and developed surveys to identify shortfalls in the training delivery, which led to a 30% increase in training attendance and decrease training redundancy by 25%.
Analyzed training requirements for both enlisted technicians and dental officers, developing a roadmap for curriculum design and the alternative delivery methods.
Designed training manuals, providing students with step-by-step written procedures, accompanied by many photos from previous cases and training flow-charts used with various equipment.
Formal Education
M.A. Organizational Management, Project Management, Ashford University (2015)
B.A. Healthcare Administration, Ashford University, (Summa Cum Laude, 2011)
Southern Illinois University, Bethesda, MD (1999)
Itasca Community College, Grand Rapids, MN (1981-1983)
High School Diploma, Fargo South, Fargo, ND (1981)
Certifications; Project Management Professional (PMP) in progress. Security Clearance: Secret
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