Summary
Skills
Experience
Roberto Reyes
Home: 347-***-****
Cell: 347-***-****
***************@*****.***
Results-oriented professional with diverse experience in sales, customer service, public relations, accounts receivable, reconciliations, charge backs, merchant accounts. Exhibits the ability to recognize problems and implement cost-effective solution. Displays excellent communication skills. proficient Bi-lingual
Microsoft program knowledge
Quickbooks
sales
licensed driver
licensed bartender
12/2015 - 02/2017
Yonker, NY
Product Specialist
FDE - Ashley Homestore
Close sales of home furniture while offering great customer experience. 06/2015 - Current
NY
Sales Specialist
LVMH Company
Fragrance sales vendor at major department stores. Macys, Lord & Taylors, Bloomingdales, Nordstrom.
10/2013
RADIO CITY MUSIC HALL, NY
Greet and assist all guests during the Christmas Holiday Spectacular Scan entries and direct all patrons to their allocated seating arrangements.
Crowd control upon each shows end.
10/2011 - 06/2015
Yonkers, NY
Womens Shoe Sales Associate
MACYS
My daily task requires area shoe "sampling" to be sure all shoe products are properly scanned into the stores logistics interface.
When it is necessary I "prove" cash registers at opening and/or closing of the day. As I am under commission status, I greet and assist multiple customers. My skill set is to tend to as many clients as I can and deliver exceptional customer service without sacrificing attention.
While on the sales floor, I am empowered of offer the best deals to our customers by way of Macys credit card application, specials of the day, coupons for in store clients and at time personal telemarketing approaches.
Assist Department Manager with maintaining the store clear of stray shoes, boxes clothes, maintain the register counter area orderly and free of merchandise. 01/2009 - 05/2011
Michael Page International Stamford, CT
Short-term assignment.
Accounts Receivable.
Contract data entry.
Staff Accountant 08/2005 - 05/2006
SONY BMG Music Entertainment
Assisted domestic royalties department in matching and clearing products from the Global Royalty System.
Cleared a minimum of 75 products per week for the Royalty department. Researched contract language in GRS and verified which artists were on the list. Applied matching royalty number and tracking number with songs so Artist can receive royalties. Education and Training
Work History
Interests
Languages
Skills
Additional Information
06/2005 - 05/2008
Accountemps Assignments at Bodum USA Inc New York
Juvenile Diabetes Research Foundation, Municipal Credit Union, Cantor Fitzgerald, Weidenbach & Brown Finance Department/Accounts Payable/Accounts Receivable. Assisted Finance manager with aging reports.
Reconciled client accounts.
Posted payments and made adjustments to general ledger. Detailed research of aged accounts 120 days plus.
Collections - Contacted and interacted with clients for the purpose of collections. Client contact and interaction.
Sales credit processes - Processed sales credit invoices. Reconciled bank statements to the General Ledger for 40 chapters nationwide. Assisted the Accounts Receivable Coordinator with end of month reports. Assisted Finance department in maintaining and updating banking information. Maintained W9 and 1099 recipient file for IRS purposes. Liaison between chapter Executive Directors and accounting department. Performed branch wide cash advance transmissions in conjunction with the Visa Department. Generated customer monthly statements.
Assisted VISA department with finalizing new credit card accounts. Maintained customer accounts by updating aging report. Reconciled cash receipts Vanguard Staffing.
Bachelor of Business Administration: Berkeley College - Marketing June 2013 New York, NY
Marketing
Certificate in Accounting: American Institute of Banking New York, NY
Accounting- Royalties Department
Community Education Council Board of Education June 2004 Christian Church John 8:32- Assistant Pastor Jan 1997-2007
Fluent in English and Spanish
Accounting, Accounts Payable, Accounts Receivable, Artist, banking, cash receipts, cash registers, Citrix, closing, Credit, Client, clients, customer service, data entry, Diabetes, Fluent in English, Finance, financial, funds, General Ledger, logistics, MS Excel, MS PowerPoint, MS Word, PeopleSoft, People Soft, processes, read, reconciling, Research, Sales, Spanish, spreadsheets, Staffing, telemarketing VOLUNTEER WORK Community Education Council Board of Education June 2004 Christian Church John 8:32- Assistant Pastor Jan 1997-2007