Jose M. T orres Jr.

**** * ********* ****** *** *423

Tampa, Florida 33614 - PH: 813-***-**** - J ac06ny@r.postjobfree.com PROFESSIONAL SKILLS SUMMARY

● Bilingual • Excellent Customer Service Skills

● Filing, Organization & Recordkeeping • Proficient in Microsoft Office Suite

● Written and Oral communications • Staff Training, Scheduling & Supervision

● Ability to prioritize and Trustworthy • Excellent in working independently as

● Multi -tasks in challenging environments well as in a team oriented environment.

● State of Florida Class “D” and “G” Licenses • Defensive Driving Course (NON-CDL) WORK EXPERIENCE:

Garda World St. Petersburg, FL 2017- Present

Armed Driver/ Messenger

● Keeping records of items on truck while on the road

● Document all incidents, accidents and medical occurrences.

● Armed position.

Securitas Tampa, FL 2016- Present

Security Officer

● Armed and unarmed for multiple locations

● Keep records of all visitors and vehicles on premises.

● Reporting of the incidents and accidents to the concerned authority.

● Patrolled buildings and various departments of the Organization. Universal Studios Orlando, FL 2013 - 2015

Security Officer

● Secure and walk through construction site

● Conduct building checks and safe inspections

● Document all incidents, accidents and medical occurrences

● Conduct mobile parking lot sweeps and assist if any incidents

● Work side by side with O.P.D. Officers during Special events Weiser Security Orlando, FL 2012 – 2014

Security Officer (Unarmed)

● Secure all doors on ground floor

● Document all unusual activity in D.A.R. to provide information to morning Officers

● Handle all emergencies, call proper authorities and document all activity DSI Security Orlando, FL 2011-2012

Security Officer (Unarmed)

● Keeping records of all the visitors and vehicles on the premises.

● Reporting of the incidents and accidents to the concerned authority.

● Patrolled buildings & various departments of the Organization. Tac.Com Inc. Orlando, FL 2011-2011

Security Officer (Unarmed)

● Contracted/ On Call

● Protect and serve various locations

● D.A.R forms (Hourly Documentation) at the end of each shift with Microsoft office. ACE Cash Express Orlando, FL 2010-2010 G eneral

Manager

● Responsible for weekly and monthly reports also employees’ schedules.

● Coordinated all account collection efforts including BRINKS deposits.

● Handled the opening and closing balances of each employee's’ cash drawers U.S. Security Orlando, FL 2009- 2010

Security Officer (Unarmed)

● Check the doors, windows & gates of the premises as instructed by the Security In charge.

● Patrolling duty at definite intervals.

● Maintaining the reports of the regular patrolling duty & daily work schedule. R.A.V. Security Orlando, FL 2009-2010

Security Guard

● Protect and Serve various Locations

● Patrolled my assigned Locations

● Report Daily activities using Microsoft Office

Accelerated Business Solutions Pompano Beach, FL 2008-2008 Telemarketer

● Cold called various business establishments to set up appointments for sales representatives to show new office technology.

● Responsible for sending informational faxes to interested clients and prospective clients.

● Answered customer and client question on office equipment and technology.

● Conducted many buyout proposals.

AT&T Mobility Orlando, FL 2007-2008

Customer Care Representative

● Answer customer/client requests or inquiries concerning services, products, billing, equipment, claims and report problem areas.

● Utilize mechanized systems to initiate and complete service orders and handle customer requests.

● Make recommendation on features, services, accessories, upgrades and rate plans.

● Utilize operational systems to process purchases of AT&T products and services. A.S.I.G. Inc. Orlando, FL 2006 -2007

Coordinator

● Manage luggage runners and coordinate proper luggage retrieval.

● Conduct daily, weekly and monthly reports to handle employee issues.

● Responsible for inspecting trucks and luggage runners before departures. B.A.G.S. Inc. Orlando, FL 2005-2006

Ground Security Coordinator

● Processing guests into their flights, Providing boarding passes as well as bag tags.

● Handled daily, weekly and monthly reports.

● Responsible for security and proper transport of all bags to flights. C.C.S. Financial Services Orlando, FL 2003-2005

General Manager

● Coordinated all account collection efforts, as well as employee work schedules.

● Managed all verification and calculations of employee timesheets. In addition, weekly and monthly reports.

● Handled the opening and closing balances of each employee’s cash drawers. EDUCATION

EVEREST UNIVERSITY – SOUTH ORLANDO CAMPUS

Graduation Date: January 8 2014

OBTAINED ASSOCIATES OF SCIENCE DEGREE IN CRIMINAL JUSTICE

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