Jose M. T orres Jr.
**** * ********* ****** *** *423
Tampa, Florida 33614 - PH: 813-***-**** - J ***.*.******@****.*** PROFESSIONAL SKILLS SUMMARY
● Bilingual • Excellent Customer Service Skills
● Filing, Organization & Recordkeeping • Proficient in Microsoft Office Suite
● Written and Oral communications • Staff Training, Scheduling & Supervision
● Ability to prioritize and Trustworthy • Excellent in working independently as
● Multi -tasks in challenging environments well as in a team oriented environment.
● State of Florida Class “D” and “G” Licenses • Defensive Driving Course (NON-CDL) WORK EXPERIENCE:
Garda World St. Petersburg, FL 2017- Present
Armed Driver/ Messenger
● Keeping records of items on truck while on the road
● Document all incidents, accidents and medical occurrences.
● Armed position.
Securitas Tampa, FL 2016- Present
Security Officer
● Armed and unarmed for multiple locations
● Keep records of all visitors and vehicles on premises.
● Reporting of the incidents and accidents to the concerned authority.
● Patrolled buildings and various departments of the Organization. Universal Studios Orlando, FL 2013 - 2015
Security Officer
● Secure and walk through construction site
● Conduct building checks and safe inspections
● Document all incidents, accidents and medical occurrences
● Conduct mobile parking lot sweeps and assist if any incidents
● Work side by side with O.P.D. Officers during Special events Weiser Security Orlando, FL 2012 – 2014
Security Officer (Unarmed)
● Secure all doors on ground floor
● Document all unusual activity in D.A.R. to provide information to morning Officers
● Handle all emergencies, call proper authorities and document all activity DSI Security Orlando, FL 2011-2012
Security Officer (Unarmed)
● Keeping records of all the visitors and vehicles on the premises.
● Reporting of the incidents and accidents to the concerned authority.
● Patrolled buildings & various departments of the Organization. Tac.Com Inc. Orlando, FL 2011-2011
Security Officer (Unarmed)
● Contracted/ On Call
● Protect and serve various locations
● D.A.R forms (Hourly Documentation) at the end of each shift with Microsoft office. ACE Cash Express Orlando, FL 2010-2010 G eneral
Manager
● Responsible for weekly and monthly reports also employees’ schedules.
● Coordinated all account collection efforts including BRINKS deposits.
● Handled the opening and closing balances of each employee's’ cash drawers U.S. Security Orlando, FL 2009- 2010
Security Officer (Unarmed)
● Check the doors, windows & gates of the premises as instructed by the Security In charge.
● Patrolling duty at definite intervals.
● Maintaining the reports of the regular patrolling duty & daily work schedule. R.A.V. Security Orlando, FL 2009-2010
Security Guard
● Protect and Serve various Locations
● Patrolled my assigned Locations
● Report Daily activities using Microsoft Office
Accelerated Business Solutions Pompano Beach, FL 2008-2008 Telemarketer
● Cold called various business establishments to set up appointments for sales representatives to show new office technology.
● Responsible for sending informational faxes to interested clients and prospective clients.
● Answered customer and client question on office equipment and technology.
● Conducted many buyout proposals.
AT&T Mobility Orlando, FL 2007-2008
Customer Care Representative
● Answer customer/client requests or inquiries concerning services, products, billing, equipment, claims and report problem areas.
● Utilize mechanized systems to initiate and complete service orders and handle customer requests.
● Make recommendation on features, services, accessories, upgrades and rate plans.
● Utilize operational systems to process purchases of AT&T products and services. A.S.I.G. Inc. Orlando, FL 2006 -2007
Coordinator
● Manage luggage runners and coordinate proper luggage retrieval.
● Conduct daily, weekly and monthly reports to handle employee issues.
● Responsible for inspecting trucks and luggage runners before departures. B.A.G.S. Inc. Orlando, FL 2005-2006
Ground Security Coordinator
● Processing guests into their flights, Providing boarding passes as well as bag tags.
● Handled daily, weekly and monthly reports.
● Responsible for security and proper transport of all bags to flights. C.C.S. Financial Services Orlando, FL 2003-2005
General Manager
● Coordinated all account collection efforts, as well as employee work schedules.
● Managed all verification and calculations of employee timesheets. In addition, weekly and monthly reports.
● Handled the opening and closing balances of each employee’s cash drawers. EDUCATION
EVEREST UNIVERSITY – SOUTH ORLANDO CAMPUS
Graduation Date: January 8 2014
OBTAINED ASSOCIATES OF SCIENCE DEGREE IN CRIMINAL JUSTICE