KAREN V. BAKER
818-***-**** (C)
******@*****.***
DoD Clearance: Secret
Project experience:
Project Manger
Module Lead (FLC/Upgrades/Training/Testing)
Technical Writer
Training Lead/Documentation writer
Full life cycle/Upgrade implementations
Deployment – Department of Defense
Blueprint Design/Functional Specification
Data Migration/Mapping
Configuration/FRICEW
Testing (All phases)
LMI/ Department of the Army, Huntsville, AL 9/2016 – Present
GCSS-Army INC 2
SAP Technical Documentation Writer
Create Army Aviation Rotary, Fixed Wing and Unmanned Aircraft Process Design Documents and Technical Specifications
Review ARIS Models
Support Army Aviation Community and program
Knowledgeable in GCSS-Army INC 1 SAP solution
SAP PM Module
Knowledgeable and support HP ALM lead
Support Operations lead with project tasks
TaTa Consultancy Services, Glendale, CA, 4/2014 – 9/2016
SAP Project Manager/SD Lead, Arthrex
Manage project onboarding
Conduct team member interviews
Execute documentation project
SAP Fiori Consultant, Sony Pictures Entertainment (SPE)
SPE assessed feasibility of implementing SAP Fiori
Analyzed SPE current SAP landscape GAP/FIT (SD, MM, FI)
Created implementation plan and roadmap
Liaised with Fiori technical lead
Demo AS-IS vs. TO-BE processes for POC
SAP Project Manager, Hasbro Toy Company
Managed Wizard of the Coast (WOTC) Implementation (ASAP)
Developed and managed project plan and resources
Led SD, FI and MM team of 15-20 in planning, execution and tracking progress against project plan
Mitigated project risk enabling achievement of business goals and objectives
Delivered project on-time, on budget, without risk meeting all business and system requirements
Led and engaged On-Shore/Offshore and cross functional teams in a multi-cultural environment
Communicated project status, progress on deliverables and risks/issues to leadership and stakeholders
Managed project plan and timelines against non-SAP projects mitigating system disruption and downtime
Ensured project teams adhered to corporate standard practices, tools and global template
Worked with Release Management team mitigating the over-writing of system code and configuration
Managed Blueprint, Data Migration, Testing(IT1, IT2, UAT), Cutover and Post Go-Live Support (PGLS)
Delivered project on time through PGLS
Led project team through Lessons Learned and Knowledge Transfer activities
Maintained effective working relationships within the IT community and external business partners
Goal oriented, fast learner, self-directed, enthusiastic and motivated
Technical Environment: ECC 6.0 (Source /Target), HP ALM, Transport Express
Mondo (Random House) New York, NY, 11/2013 – 2/2014
SAP Consultant _Data Migration/ Mapping
Charged with MM/PP/PS master data mapping from Penguin SAP ECC 6.0 to Random House SAP ECC 6.0
Created functional specifications
Charged with Title Master, Vendor/Business Partner, BOM, Sales Restriction Code mapping
Technical Environment: ECC 6.0 (Source /Target), Firebrand, Eloquence, ONIX
Deloitte Consulting LLP, Parsippany, NJ, 11/2010 – 11/2013
Raymond Corporation, Syracuse, NY
ARIS Modeling Administration/Blueprint Lead
Led SAP integration, Scoping and Blueprint workshops (SD/MM)
Industry Print 5(ARIS) Modeling Lead and System Administrator
Led teams in blueprint modeling of AS-IS and TO-BE process mapping
Created project on-boarding documentation, project tools and templates
Technical Environment: ECC 6.0, WaveTrak, JDE Products
L-3 Wescam, Toronto, ON
SD Module Lead
Led SD Blueprint Workshops
Performed as the On-Shore SD lead, working with the offshore team
Create Industry Print 5 (ARIS) models applicable to L-3 Wescam’s specific business requirements
Technical Environment: ECC 6.0, CRM 7.0, Industry Print 5
Department of U.S Navy, NAVSEA WCF
United States Navy, Program Headquarters, Annapolis, MD
Navy ERP ECC 6.0 DataTesting/ Validation
Tested/Validated/Recorded SD/MM Module Data for ECC 6.0 Upgrade for Navy ERP
Resolved data and configuration issues with Tier 3 Functional teams (SD, FM, WM, MM)
Team Lead backup (6 resources)
Communicated daily metrics, stand up/stand down meetings to Navy Headquarters Leadership
Technical Environment: ECC 6.0, ECC 5.0, uPerform
Department of U.S Navy, NAVSEA WCF
Global Implementation NSWC, Crane, IN
SD Module Lead, On Site Support (OSS) Working Capital Fund (WCF)
Led a team of 5 resources during the NAVSEA WCF implementation
SD SME knowledge within NAVSEA Working Capital Fund Reimbursable Sales Orders, Billing and Reporting
Communicate project risk to Command Deployment Manager
Ensured entire WCF project team adhered to Navy Command policies and procedures
Delivered KT’s and problem resolution throughout FOT (Full Operational Tempo) phase
Supported PS, MM, FI, CO and HCM teams during training and knowledge transfer sessions
Technical Environment: ECC 5.0
Department of U.S Navy, NAVSEA WCF
NAVSEA WCF Global Implementation, Leesburg, VA/Annapolis, MD
SD Module Lead/Deployment Resource On-Boarding Co-Lead
Led SD Trainer charged with the ramp-up /training to client
Ensured Deployment readiness
Supported PS, MM, FI, CO, and HCM during Train the Trainer sessions
Deployment Lead back-fill
Technical Environment: ECC 5.0
Bucyrus Mining International, 7/2010 –8/2010
SAP ECC 6.0 Sales and Distribution/Materials Management
Delivered Sales Order, Master Data training to Acuna, Mexico and Del Rio TX warehouse employees
Provided post Go-Live Production Support
Technical Environment: ECC 6.0
Bristol-Myer Squibb, 6/2010 –7/2010
V2P SAP ECC 6.0 Export Processing e-Learning Documentation
Developed process storyboard training for Invoice to cash, Invoice Reconciliation and Cost Accounting
Technical Environment: ECC 6.0
Unilever, 6/2009 – 8/2009
SAP ECC 5.0 SD OTC Documentation Writer
Developed/updated training documentation for Order Management, Order Fulfillment and Revenue Management
Technical Environment: ECC 5.0
MBM Business Machines, 10/2008 – 7/2009
Software consultant /Credit account assistant
Accenture, 3/2006 – 9/2008
SAP Consultant/Module Lead
Implemented and upgraded SAP for various projects
Created blueprint design documents
Provided PGLS
Technical Environment: ECC 3.1i, 4.7,5.0, 6.0, CRM 7.0
Hollingsworth Logistics Group, LLC, Dearborn, MI
SAP Documentation Writer and Trainer, SD, LE, MM (11/05 –1/06)
Provided SAP MM training
Technical Environment: ECC 5.0
Clariant Corporation, Charlotte, NC
Order to Cash – SD/Transportation Post Production Support/ (3/05 –11/05)
Planned multimodal/international shipments using SAP R/3 SD Module
Managed Costs against timely delivery of shipments
Technical Environment: ECC 5.0
Mercedes-Benz, USA, Montvale, NJ 1995-2004
SD/OTC Implementation Lead, Testing Lead, Training Lead and Trainer
SD Implementation Lead w 15-20 resources
Created customized reports and processes
Created training manual /provided training
VIP Customer resolution specialist
Technical Environment: R/3 4.6c
Corporate Parts Department - Special Procurement Analyst/ Trainer
Procured parts from Germany, domestic vendors, MBUSI and Canada.
Analyzed inventory to proactively prevent backorders.
Resolved critical parts issues for Mercedes-Benz Dealerships globally.
Prevented vehicle buy backs.
Charged with backorder parts resolution (Domestic/international)
VIP Customer resolution specialist
EDUCATION
University of Maryland, University College
Master of Science, Information technology, Enrolled
Major: Project Management
North Carolina Central University, Durham, NC
Bachelor of Business Administration Degree, 1985
Major: Business Management
Organization
AFCEA International – New York, The Founders Chapter
References Available upon Request