Director of Operations

Director of Operations

Production Planning Product Development Organizational Development Facilities Management

Process Engineering Change Management Revenue Growth Project Management

Vendor Management Quality Control Budgeting

Qualifications Profile

Results-driven, goal-oriented, and performance-focused professional with extensive experience in managing manufacturing operations, involving inventory management, distribution, logistics, and plant management. Known for unparalleled work ethic and proven effectiveness in analyzing processes and implementing necessary changes toward operational efficiency and productivity. Expert at ensuring seamless business transactions while establishing long-term relationships with key customers and partners to identify opportunities. Detail-oriented leader and team player; armed with problem-solving, communication, and business aptitudes.

Professional Experience

Confidential Georgetown, TX And New Bern, NC

Plant Manager, 2013–Present

Provide strategic direction for a staff of 12 salary personnel and 150 manufacturing associates, responsible for manufacture of data and security products for data centers worldwide

Responsible for company’s annual budget worth over $50M

Function as an effective leader of the Continuous Improvement Team for the GT/NB plants

Assume accountability in implementing and facilitating morale class for the GT plant

Key Accomplishments:

Significantly increased company delivery rate by 25%, while maximizing gross margin from 13% to over 30%

Led the successful implementation of 6S program across the GT plant

Substantially minimized customer complaints by 30%

HSM Solutions Hickory, NC

Plant Manager 2011–2013

Spearheaded 25 salary personnel and over 250 manufacturing associates in producing quality household premium brands

Directed and coordinated the overall aspects of company operations, including distribution and logistics operations

Administered annual budget for two facilities worth over $100M annually

Key Accomplishments:

Brought significant improvement to on-time delivery (OTD) rate up to 95%

Reduced finished goods inventory by 30% as well as overall operational cost by 40%

Cooper Power Systems Fayetteville, AR

Plant Manager 2006–2011

Expertly managed expenditures worth over $80M for aluminum and raw copper goods for the line installation products used in power transfer

Keenly supervised company staff comprised of 9 salary personnel and 85 union associates, while overseeing new product development and strategic business planning

Automated all aspect of the manufacturing process, which involved machining, assembly, and testing as well as distribution operations and procedures

Assumed full accountability of managing kaizen activity for over 25 events in 20 months

Key Accomplishments:

Maximized and enhanced inventory turnover ratio from 4 to 18 through Kanban and ABC analysis

Gained commendation for increasing and boosting labor productivity from 55% to 90% in two years

Significantly attained more than 5% of cost productivity in three years through Lean manufacturing tools

Earlier Career with Accomplishments

Borg Warner Auburn Hills, MS

Manufacturing Manager

Drove manufacturing productivity and efficiency within 20 months through overall equipment effectiveness (OEE)

Functioned as the key person behind the attainment of lean cost savings worth $2M

Made use of various systems and methods, including:

Kaizen and total productive maintenance (TPM) system in enhancing the overall labor productivity from 40% to 90%

Single-Minute Exchange of Die (SMED) for standardized changeover processes, which reduced direct labor requirements by 30%

Cellular manufacturing automation in minimizing floor space by 40%

Johnson Controls Jackson, MS

Manufacturing Manager

Led the implementation of just-in-time (JIT) program for MRD, which increased growth from 80% to 94%

Boosted labor margin toward favorability through Kaizen and Lean principles

Successfully removed waste through value stream mapping, which accumulated over $270K in savings

Camfill Farr Jonesboro, AR

Operations Manager

Developed a cost-effective layout of an Eco-lamp through Kaizen principles that served a pivotal role in boosting production output as well as cut-off operational costs by $150K

Stanley Tools Dallas, TX

Operations Manager

Pioneered the implementation of just-in-time (JIT) master schedule to reduce raw and work in progress (WIP) inventories, which saved over $100k in company’s annual budget

Conceptualized the design of all manufacturing cells through Kaizen concepts, which brought annual savings of $1M

Education

Master of Business Administration, In Progress, (Expected Completion Date: 2017)

Webster University, Webster Groves, MO

Bachelor of Science in Industrial Engineering, 1992

Mississippi State University, Starkville, MS

Training and Certification

Lean Six Sigma Training Certification, University of Arkansas Fort Smith

ISO/ TS 16949:2002 Internal Auditor Training, Borg Warner

Quality Systems Training, Borg Warner

Affiliations

Board Member, United Way of Northeast Arkansas, Jonesboro, AR

Manufacturers Committee, Fayetteville Chamber of Commerce, Fayetteville, AR

Member, Society of Manufacturing Engineers

Member, American Society for Quality Control (ASQC)

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