MS OFFICE
PROJECT MANAGEMENT
EVENT PLANNING
TIME & RISK MANAGEMENT
CUSTOMER SERVICE
COMMUNICATION
BILINGUAL
(ENGLISH/SPANISH)
BACHELOR OF SCIENCE/ GEOLOGY
Northern Illinois University
****-*008
ASSOCIATE OF ARTS
Black Hawk College
2002-2005
Maintains office efficiency by planning and implementing systems, layouts, and equipment procedures while managing 90+ employees in Chicago location. Supports two C-Level executives in managing expense reports and scheduling international travel. Daily responsibilities include working with contractors, vendors, & property management throughout the building. Provides effective everyday communication by administrating daily activities such as emails, office traffic, procedures, handbook guidelines, and conference room schedules.
• Project Manage for Employee Event Committee
• Project Manager for Large Scale office Remodel
• Key stakeholder in responsibility with company Senior HR Managers
• New Hire Orientation coordinator
• Awarded “ Leading the Community” based on executive level Managed company events, lunches and internal scheduling throughout the organization. Processed invoices and supported accounts payable to effectively budget for the company’s office needs. Supported customers with exchanges, payments and refunds if applicable in a dissatisfied circumstance. Led and managed company inventory for office maintenance for daily operations. Designated as lead project manage for any company driver projects within the office.
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Assisted the CFO with developing hotel contracts and RFP. Managed room blocks, food, beverages, activities and executed calendar management. Implemented travel accommodations and any additional day-to-day activities. Worked heavily with financially budgeted projects and invoices for payment.
• Managed Holiday Company events for 500+ employees Managed multiple projects and times for high-end stakeholders within the organization. Assisted surgeons with quality customer patient care in scheduling visits, surgeries, and physical therapy. Assisted the Clinical Supervisor in creating weekly staff schedules. Communicated with private and public payers to assess patient medical benefits. www.linkedin.com/in/alejandragallardo