Dominick E. Sanorjo
** ****** ********, ******** ******
Antipolo, Philippines 1870
095*-***-**** / 958-7391
***************@*****.***
Objective
To obtain a position as a Korean Bilingual Specialist utilizing proficiency in both English and Korean language to bring strong communication and great customer service, exceeding the employer and clients' expectations in a highly stimulating and fast-paced environment.
Education
Philippine International College
2009 to 2013
Bachelor of Arts in Asian Studies
Major: Korea Studies
GPA: 1.18
Accolades
Highest Academic Awardee – Magna cum laude, Philippine International College
School Year 2012 to 2013
Top-notcher – Comprehensive Examination, Philippine International College
School Year 2012 to 2013
Work Experiences
Korean Content Moderator – Social Media
Accenture Inc. - Gateway 2, Cubao, Quezon City, Philippines
March, 2016 to April, 2017
Reviews contents that are being reported by social media users and removes items that contain pornography, bullying, hate speech and terrorism on the web.
Attends Korean market specific policy meetings and client calls for regular calibrations.
Technical Advisor – Microsoft
Convergys Philippines – Eastwood, Quezon City, Philippines
January, 2014 to February, 2016 – (2 years and 1 month)
Provided basic troubleshooting support for consumers and advanced technical assistance to Professional and premier clients in North American region.
Creates service requests for any server and commercial product issues and arranges callbacks from professional support engineers.
Intern – English Language Instructor
Canaan Vision School – Cheonan, South Korea
May, 2013 to August, 2013
Developed and implemented engaging, effective lessons in English subject areas for elementary and
middle school students.
Worked collaboratively with other instructors to create effective lessons that met the learning needs and abilities of all students.
English Language Tutor
Rechab International School – Antipolo, Philippines
August, 2011 to October, 2011
Taught basic English conversation and grammar to a fourth-grade elementary students.
Engaged students in conversation to build a comfortable and open learning environment.
Skills
Technical Proficiencies
Microsoft Windows 7, 8, 8.1, 10 and other legacy versions
Microsoft Office 2003-2013, Office 365 (All versions and editions)
Character References
Dr. Israel Peran
Academic Dean, Philippine International College – formerly IEC
Antipolo, Philippines
Telephone: 063-***-****
Mobile: 092*-***-****
Email: **************@*****.***.**
Romeo Ramolete
Team Leader, Convergys Philippines
Quezon City, Philippines
Mobile: 090*-***-****
Lenard Ross Garcia
Urban Marketing Specialist, Empire East Holdings
Antipolo, Philippines
Mobile: 093*-***-****
Email: ************@*****.***