Service Microsoft Office

Geoff Druin

***** ******* *** **** *** Woodlands, Texas 77380

H: 832-***-**** ac068g@r.postjobfree.com

EXPERIENCE

**/** – present American Financial: The Woodlands, TX:

Senior Claims Adjuster

Responsible for ensuring all tasks associated with review and payment of warranty claims, which includes technical analysis to ensure compliance with the established warranty policies and procedures in effect at the time of the repair

• Review service contract claims

• Keep a running list of all services in regard to factory recalls

• Handle final review for claims that require inspection

• Maintain and follow up on pending claims

• Prepares reports of findings and negotiates terms with repair facilities

• Training

02/08 – 08/08 Tomball Ford: Tomball, TX:

Service Adviser

Responsible for all aspects of service for the repair facility

• Scheduled shop work

• Maintained a full schedule to ensure efficiency

• Followed up with customers

10/06 – 02/08 Lonestar Chevrolet: Houston, TX:

Service Adviser

Responsible for all aspects of service for the repair facility

• Scheduled shop work

• Maintained a full schedule to ensure efficiency

• Followed up with customers

04/04 – 11/05 Baldwin Motors: Covington, LA:

Service Adviser

Responsible for all aspects of mechanics for the repair facility

• Scheduled shop work

• Followed up with customers

• Aided in inventory control for parts

• Worked with a network of vendors to purchase required inventory for an “On-time” inventory

02/08 – 08/08 Turner Industries: Norco, LA:

Pipe Fitter

• Cut, thread and hammer pipes to specifications utilizing various saw, cutting torches, threaders and benders

• Assemble and secure pipes and related equipment to specifications

• Attach pipes to walls, racks and other miscellaneous structures

• Inspect, examine and test connections

• Layout full scale drawings for piping configurations

SKILLS/ ACCOMPLISHMENTS:

ADP, Reynolds and Reynolds, Microsoft Office

• ASE Certified Service Consultant

• ASE Certified Technician

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